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Pros & Cons
Pros
I live full time in my rv and it fits perfectly! It looks great. It looks as though this will be a good, long lasting machine. Very satisfied and happy with my purchase.
This is a great combo maker for the money. Only complaint is that it is not intuitive, and the instructions are trash. I have tried 4 combo machines, this one looks the best.
Cons
It fails miserably in the ability to pour liquid out of the pot. The carafe design requires a super slow pour or it dribbles.
The real disappointment in this machine is the under warranty customer service. Seems ridiculous for an issue that is obviously a manufacturing failure.
Highlights
Quality
I have it over 3 months now love the machine makes a great coffee and love the espresso steam froather function makes great es... Read More
Once i learned the mechanics of it and cheat sheet insert adds clarity
The water tank for the espresso side of the machine started leaking and i found a crack where the tank connects to the coffee m... Read More
If this is not done every time you make a cup of espresso the next pull will not finish you will start it and it will stop mid ... Read More
Price
Great tasting coffee at a fraction of the coffee shop prices
It was too expensive to require so much attention from the people who paid for it
I made it a point to pay for the extended warranty because several of the reviews mentioned problems cropping up a month or more in
The savings will cover the cost 😊
Shipping
Within 5 minutes i received a text message and the customer service rep was outstanding
I had a question for customer service so i sent an email and received an immediate response
Between texting and emails the problem was resolved with them sending a new water tank that day via ups
Packaging/appearance
Stated used open box but product in excellent condition
Competitiveness
We now are faced with replacing the machine and will go for another brand with better replacement warranty
The water container is slightly more of a pain to refill than the delonghi but not bad
Overview
- How are reviewers describing this item?
great, easy and clean. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 992 reviews as of our last analysis date on Jun 7 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
After owning it for 3 years i thought the espresso side had 34died34
Posted by a reviewer on Amazon
The pump went 34rrrrr34 34rrrrrr34 and no steam or espresso was made
Posted by a reviewer on Amazon
The coffee maker side continued to work fine so i kept using it
Posted by a reviewer on Amazon
I took a chance that maybe calcifications had plugged the epresso side and poured a vinegarwater mixture in the espresso water hold
Posted by a reviewer on Amazon
I kept trying to get it to workevery day for a week 34rrrrr34 34rrrrr34
Posted by a reviewer on Amazon
Package was sealed in original box
Posted by a reviewer on Amazon
The h1 light started blinking after coffee function h2 is switched off called for support call was answered without any wait lady asked me send them an email so the tech person can help
Posted by a reviewer on Amazon
I decided to check their website and found a separate pdf with title em104i descaling and it was exact same thing i was facing documented
Review Count History
Price History
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