Posted by a reviewer on Amazon

I would strongly recommend canadians not purchase and ecovacs vacuum until this company until they can offer repairs for a non working unit

Posted by a reviewer on Amazon

Here is the quote from their support group after i called them for help with my out of warrantee unit

Posted by a reviewer on Amazon

I would like to mention that if you could hold onto your deebot for a little while we are in the process of setting up a repair center that could accommodate units that are outofwarranty

Posted by a reviewer on Amazon

It is past the 1 year warrantee and i am unable to get it repaired

Posted by a reviewer on Amazon

None of them will attempt repair since they have no access to ecovacs parts

Posted by a reviewer on Amazon

Buy at your own risk

Posted by a reviewer on Amazon

We named our robot morty because it tries very hard but isnt the brightest