I live in a 2,000 sq ft. house with three dogs (55 lbs, 50 lbs and 40 lbs). Downstairs is mostly wood laminate flooring with c... Read More
I live in a 2,000 sq ft. house with three dogs (55 lbs, 50 lbs and 40 lbs). Downstairs is mostly wood laminate flooring with carpeting in the master bedroom and an area run. Upstairs is 100% carpeted. I have owned the Dyson since November, 2014. My two most recent vacuum cleaners (which I am comparing against) are a Eureka and a Hoover Wind Tunnel.COMMON ISSUES FROM OTHER REVIEWS/VIDEOS:OUT OF THE BOX: Bad instructions, but easy to figure out. There are YouTube videos out there that helped a lot.TIPPING: Several reviews complained about the unit tipping. You have to make sure the unit is locked in an upright position or it will immediately fall back. There is no audible “click” to know that the unit is locked in an upright position. I was prepared for this after reading reviews and watching the various YouTube videos, so it hasn’t been an issue for me, but I can see that it would be frustrating if you didn’t already know this.EXTENSTION HOSE/FLAT TOOL: The extension hose was another common thing noted on various reviews and YouTube videos. The hose is tight so it doesn’t easily pull and has not loosened significantly with 3 years of use. Using the flat tool, I can reach under by king sized bed and it did the job without tipping over, but agree it would be a significant improvement if the hose wasn’t so tight. The flat tool does not always stay “flat” especially with long reaches. Also, the hose wrap, located on the extension wand attached to the hose, kept getting caught on the carpet as I was trying to clean under the bed with the flat tool. Just flip the hose wrap hook to get a better, flatter reach. Still a bit cumbersome to work with, but no worse than other vacuum cleaners I have owned. The bonus with this unit is that I can get 100% under my king sized bed.CORD LENGTH: Yep – it’s long. Pros and Cons: Takes longer to wrap and gets in the way, but I can clean without unplugging. I’m getting used to working with the cord length, so I like the extra yardage.RELEASE TO EMPTY THECANISTER: Agree with other reviews, it appears pretty cheap (very thin plastic), but so far no issues (3 years owned). The release works as I expected. One shake and tap and the stuff comes tumbling out.ON BOARD TOOL STORAGE: I read a lot of criticisms about the minimal on-board tool storage. You get a bag to store your tools. This is a personal preference. I like the slim profile of the Dyson and the combination tool that is stored on-board meets my day-to-day needs. I would rather have the slim easy to carry profile than a bunch of tools that I don’t need daily attached to the unitMY OBSERVATIONS:CARPET:: When I got the Dyson, I vacuumed a room with my Eureka first then went back over it with the Dyson. The Dyson picked up a substantial amount of debris the Eureka missed. One week later I vacuumed the same room with the Dyson first. The Eureka picked up debris missed by the Dyson although not as much. After steam cleaning my carpets, there was a noticeable difference with the Dyson in the amount of dog hair balled up, but it was still quite a bit.HARD FLOORS: I have hard floors downstairs with an area rug. The Dyson goes from one to the other very well. I don’t use the brush roll on my hard floors so I have to turn the brush rolls off when going onto the area run. Very easy to do with a conveniently located button. Small feature, but I like it more than I thought I would. The Dyson’s performance on hard floors is the most significant selling point for me. I have tons of dog hair. The Dyson doesn’t just suck it up, it sucks it in, where my other vacuum cleaners scatter it around a bit. Does awesome around the baseboards and in corners as well. The real test was steam mopping after vacuuming. No dirt being pushed around with the steam mop. This is huge for me because I used to have to vacuum, sweep, mop, then pick up the dirt and grime pushed to the fringes by my steam mop with a paper towel. I haven’t needed my broom or paper towels since I got the Dyson. Cut my day –to-day experience by at least half!AUTO/CREVICE TOOL/ROTATING BRUSH TOOL: In my car, the Dyson picked up more pet hair, but not to a significant degree (black interior – white dog – so it’s very visible). The tools have more suction than the tools of my other vacuum cleaners, but suction alone is not adequate for dog hair on carpet fibers. The rotating brush does a decent job loosening the pet hair, but again, left a lot unloosened and due to the size of the rotating brush attachment, you cannot get to many places in a vehicle. Getting the right angle with the tools to reach difficult spots is a bit of a challenge. The crevice tool has its pros and cons. Very convenient design switching from crevice tool to brush tool, but the crevice tool is too thick and the brush gets in the way when you need to get in slim or deep places like in between seats. In the end, I got a better clean in less time with the Dyson as compared to my Eureka and Hoover.SUMMARY:I LOVE this cleaner and do not regret the additional dollars spent. It picks up more debris on my carpets, leaves no particles on my laminate flooring and significantly decreases time spent to clean my hard floors. Also (and I have no way to quantify that the Dyson is responsible for this), but the impact of my allergies has reduced since using the Dyson. I give it 5 stars in comparison to other cleaners I’ve used. A couple areas of improvement that I see are: (1) the crevice portion of the combination tool needs to be thinner and reach farther, (2) the flat tool has trouble staying flat the farther you reach, (3) the hose is way too stiff and (4) industry-wide there has to be a better solution for releasing pet hair from carpet fibers – suction alone will not do it – fix that and you have a customer for life! Read Less
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