Its good and handle is long to reach back comfortably. The speed control is also good, its really heavy duty.

This massager is really a pain reliever. It massages very nicely. Also, the product is reallly helpful especially for spinal area and lower back/ waist.

Wire is messy enough. It's accessories were not in their packing material and packing materials were torn open. It says infrared light however it is just an indicator and is of no use.

Even while ordering i did not pay attention to read about the warranty. Buy it from your local store atleast your warranty will be covered. Product support email is a gmail i'd with no phone number.

The device is too heavy to use comfortably. Only vibrates n the vibration has no effect on pain. Not too easy to use especially on shoulders and back. Not that easy to carry for elder.