This is the last analysis snapshot initiated on Jun 19, 2016.
Overview
- How are reviewers describing this item?
fixed, professional and great. - Our engine has detected product exchange for reviews. We believe these reviews are harmful for real consumers because of the inherent bias and our grade reflects that.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 20.0% of the reviews are reliable.
- This product had a total of 302 reviews as of our last analysis date on Jun 19 2016.
Helpful InsightsBETA
Posted by a reviewer on Amazon
If you are in need of repair please dont hesitate to call them
Posted by a reviewer on Amazon
The initial phone call went well and he asked for a picture of the damage to my sliding door where air was blowing in
Posted by a reviewer on Amazon
Once i sent the picture that was the end of the communication
Posted by a reviewer on Amazon
No emails responded too no voice messages returned
Posted by a reviewer on Amazon
I tried everything to repair it myself but no luck
Posted by a reviewer on Amazon
Upon arrival the serviceman knew exactly how to fix the problem
Posted by a reviewer on Amazon
I called to have a number of pella casement windows adjusted because they were not closing enough to catch the latch to pull them securely closed
Posted by a reviewer on Amazon
The tech that arrived said they couldnt be adjusted and then said the only thing that could be done was to pound on the window sill with a hammer to hopefully create enough space for the windows to clear the bottom and then get closer to the latch