Posted by a reviewer on Amazon

I ordered this item to replace a burnt out one for a teachers lounge in a small school

Posted by a reviewer on Amazon

Couple things to point out it does not come with decanters

Posted by a reviewer on Amazon

Not expensive either get the 12cup bunn filters not the 10cup filters it comes with a pouring pitcher included no need to purchase one separately instruction manual mentions a power button however there is no power button

Posted by a reviewer on Amazon

Just plug the machine in and the heating begins the machine always needs to remain plugged in to work properly

Posted by a reviewer on Amazon

I was super frustrated that i bought this to get hot coffee shop coffee and it was not even close

Posted by a reviewer on Amazon

Then i read this reply to another customer complaint

Posted by a reviewer on Amazon

There is a temp probe that dangles inside the hot water tank

Posted by a reviewer on Amazon

It is connected by very thin wire