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Pros & Cons
Pros
It truely is amazing. This is the best diaper pail i have ever owned and i have tried many over the course of 23 years providing childcare.
Babies are a blessing and joy, but those little stinkers sure can make some stinkers. No stinky diaper smell in the house. Great height, no smell, with great capacity. Looks great in my daughter's nursery.
The diaper genie lasts us a full week until garbage day for each kid. One of them is my special needs and physically disabled five year old son who's incontinent.
The glad citrus scent bag locks the odor in. The only time we smell diapers is when we take the bag out to empty it.
Cons
This is just as stinky as my last pail. This thing seems to hold the diaper stench.
Neither the white outside latch nor the back hatch button work. The pop-up top into which you insert the dirty diapers is quite flimsy. In addition to the broken lid, smell seems to continue to be an issue.
The ring on the inside regularly rips the trash bag (one of those tough-flex trash bags mind you), as i'm pulling it out. The hinge looks like it broke and now it doesn't have any kind of seal.
The product seems to be very cheaply made. It's so disappointing, especially given the price tag. I think the manufacturer should pay for all of the shipping whatever the cost since this is clearly a defective product.
Highlights
Quality
Yes it does require an extra step but overall we are still happy with the pail
Im also so impressed with the companys customer service and response time
I had an issue with the product and the president of the company replied back and offered me a replacement part
It was working wonderfully until she had a problem with the lid
Shipping
15 minutes later we received a notification that they would be shipping out a new part at no charge
I contacted the company and they sent a replacement lid with fast shipping and no charge
Packaging/appearance
Ive had this diaper pail for 10 months and one thing we know is for sure that it seals in the bad odor
It really does lock away the odor
Every time i open the lid to remove the bag of soiled diapers the stench hits me like a brick wall
Overview
- How are reviewers describing this item?
great, new, broke, plastic and sent. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 150.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 59.9% of the reviews are reliable.
- This product had a total of 275 reviews as of our last analysis date on Aug 25 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The smell of dirty diapers stays in
Posted by a reviewer on Amazon
Once the spring in the push button got stuck and the pail stopped working
Posted by a reviewer on Amazon
Since this was from our amazon registry i tried to contact amazon and they were super unhelpful
Posted by a reviewer on Amazon
So i reached out to the company and they were prompt in responding
Posted by a reviewer on Amazon
I sent them a video of the issue and they sent me on back with the simple thirty second fix
Posted by a reviewer on Amazon
Easy to use but when something needs returnedreplaced they are super unhelpful unlike the nearby store where i had my other registry
Posted by a reviewer on Amazon
We somehow broke the plastic hinge on the small lid where you drop the diaper in
Review Count History
Price History
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