Pros & Cons
Pros
The security of this router is strong. I have experience with previous router hubs of hackers them turning my device off when connecting. It works on both 2.
It's a slim device that can pass through a standard letterbox. No more freezing or buffering. Operating with a second router to effectively extend the coverage.
Cons
Customer service is appalling. The only way for a router even if bt branded to work in your home is if you get it from us directly. It doesn't and bt customer service told me “the only way to get a router to work’. Bad reception, bad signal strength, ... Read More
Highlights
Quality
Since installing the new smart hub the wifi hasn’t dropped once and the quality of signal and speed is brilliant
After a month now we have had no further issues and very happy with the modem
It is not stable with the old firmware and wifi cut out after a few days
Doesnt come with the broadband cable though so make sure you keep your existing cable if you have one
Price
The price was really good at being half that of bt
£45odd quid was a decent price for a better router
Packaging/appearance
This attempts to load the 5ghz band first and so optimises the load
Competitiveness
Much stronger signal and faster than the previous generation
A lot cheaper than buying direct from bt
I’ve been using an asus router on bt fttc and it’s been ok but looking to improve wifi around the house tired a tplink repeater... Read More
Just never though of bt as being on the ball with home networking compared to other specialist brands
Overview
- How are reviewers describing this item?
signal, old, good, new and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 356 reviews as of our last analysis date on May 10 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Download speed has in increased to 56mbs but we still get buffering and no connection events disappointing
Posted by a reviewer on Amazon
Been struggling for months if not years with internet freezing then having to wait a minute for it to recover
Posted by a reviewer on Amazon
Just remember it does only promise to work with bt broadband
Posted by a reviewer on Amazon
So glad i didnt buy from bt shop
Posted by a reviewer on Amazon
It does not show in any of the documents but it arrived with 3 ports and the 4th was for wan
Posted by a reviewer on Amazon
Bought this as a short term upgrade as my home will be transitioning from adsl to fttp but i’ve got some quite time left on my contract
Posted by a reviewer on Amazon
Bear in mind this hub came out 5 years ago no wifi 6 so if your on a connection faster than adsl 24mbps probably better to look elsewhere