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Pros & Cons
Pros
It’s classy and wasn’t hard to assemble. Easy to assemble with a cordless drill and the elusive 10mm wrench.
It looks like it should hold up pretty well and it comes with a very sturdy water proof cover that we use with no issue. Overall nice and very affordable. Super thrilled with this purchase. It is totally worth it. It seems to be pretty good quality an... Read More
This is exacrly what i've been looking for for my backyard. This patio furniture is everything my fiancé wanted. Ordered for my 3 season front porch that doesn't get used much.
Cons
The instructions say to tighten the hardware before use and to tighten every few months. Problem is the nuts won’t tighten, they only go on the tip of the bolt then stop. As you can see the bottoms have different colors (in the purchase pic they are a... Read More
The cushions are way too soft and malleable and therefore are going to lose their shape very quickly. The pillows have many stings having off them that cannot be cut or they will fall apart. Thin pillows and thin seat cushions. If you want outdoor pat... Read More
Best choice products has the worst customer service. Working on getting a refund. I'm surprised amazon does business with this company since amazon is all about customer service. Be aware folks. Don’t buy this.
Product comes squeezed into three large boxes with no or little padding. There is no way this will all fit back into the boxes (as required to return) without a schematic diagram.
Highlights
Quality
Was easy to assemble good quality and very comfortable
We love this set it’s held strong for 3 years but would like to replace the cushion covers amd have had no luck locating
The tools that come with it are literal garbage so don’t even plan on using those
They look really water and stain proof
Price
I was a little skeptical at first considering the price but it really surprised me
I think the price for the quality is a really good deal
Ordered the 7 piece grey blue set for 699
Do yourself a favor and spend 10 bucks more to get an extra set of clips
Shipping
I received this in 2 different shipments
Response time to my questions and concerns was almost immediately answered and refund issued within 3 days of product return
2 boxes came on first day and the delivery status on amazon went to “delivered”
Not only did this set come in on time it also was easy to put together
Packaging/appearance
Looks great and perfect for my patio
Great place to store the furniture cover that was included with the set
I had to call the seller and got to know there’s another box on its way with different tracking
Packaged very well internally and none of the pieces were damaged
Helpful InsightsBETA
Posted by a reviewer on Amazon
Ordered the 7 piece grey blue set for 699
Posted by a reviewer on Amazon
I sent best choice customer support an email concerned that we were missing the 34c34 box to which they promptly responded back within 2 hours with a fedex tracking number for the 3rd box which was to scheduled to be delivered the next day
Posted by a reviewer on Amazon
Sure enough all 3 boxes arrived in good shape over the course of the 2 day window
Posted by a reviewer on Amazon
Packaged very well internally and none of the pieces were damaged
Posted by a reviewer on Amazon
There were a couple of nuts rolling around in the box which appear to have come loose from the feet of a few of the chairs
Posted by a reviewer on Amazon
We found the instructions were clear and the building process wasnt difficult but as others have mentioned its a beast to put together requiring patience as it has a ton of nuts washers and bolts
Posted by a reviewer on Amazon
Fortunately the shipment had every nut washer and bolt to put this together
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Price History
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