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Pros & Cons
Pros
I really like the auto unlock feather that activates when you are about 10 feet from the door. My wife's phone is newer than mine and hers unlocks from the sidewalk in front of the house.
The app interface is nice. On & off features are great. App is easy to use, and i’m also using the keypad.
Easy enough to install. Took less than 15 minutes to install with just a screwdriver. Overall, very satisfied with purchase.
Cons
The lock keeps malfunctioning. Looses calibration constantly. Have recalibrated multiple times with no improvement. Also the thing is shockingly loud.
The dooresense magnet is so strong that it is almost impossible to screw the screws in without the screwdriver sticking to it. The auto unlock feature is incredibly unreliable. Sometimes it never works and i have to manually unlock using my phone.
I really feel cheated by the fact that, my first lock didn't last very long and, staying in the august ecosystem isn't worth the money you think you're saving.
August is the perfect example of a heavily vc-backed company that is trying to scale up before they've got their act together. Isn't sending guests emails with codes. It is a mystery to me how this product is even offered for sale.
You have to be willing to put up with tons of bugs in the belief that the core premise could one day be useful. The brackets aren't great and eventually fall off over time. Mounting it is not good. It will be costly, tiresome, and a total nightmare.
Highlights
Quality
The app works seamlessly especially love the auto lockunlock sweet when walking up to your front door and not having to fondle with keys
Works like a charm love the convenience of having access to my door lock from anywhere at anytime securely
It started malfunctioning in the last few months and the mechanism would get stuck
Then a lock that was less than 3 years old up and stopped working it acts like its closing because the internal gears are broken
Price
But their amazon store is already priced 30 off so that does nothing for me
Shipping
Used with the ring cams i can pop a door for the amazon and fedex delivery folks instead of having them leave packages outside
Competitiveness
This is compared to 90 with the previous lock with the same app version
Overview
- How are reviewers describing this item?
august, great, easy, able and open. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4365.
- Previous analysis of this listing was an F grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 26.3% of the reviews are reliable.
- This product had a total of 4,795 reviews as of our last analysis date on Apr 20 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I recently had 2 issuesthe first was with the keypad which would not respect the settings
Posted by a reviewer on Amazon
Then a lock that was less than 3 years old up and stopped working it acts like its closing because the internal gears are broken
Posted by a reviewer on Amazon
Augusts support was helpful and nice but in the end they say thats too bad here is a 20 off code to buy another one
Posted by a reviewer on Amazon
But their amazon store is already priced 30 off so that does nothing for me
Posted by a reviewer on Amazon
But bigger the issue i have with this is that august does not care to even get the device back to test why it failed and to fix the problem in the future
Posted by a reviewer on Amazon
Better yet if they are able to fix the problem and resell it as refurbished
Posted by a reviewer on Amazon
But no i have yet another paperweight of worthless tech in a paperless world
Posted by a reviewer on Amazon
It does not work from far away but close to the door works well
Review Count History
Price History
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