Posted by a reviewer on Amazon

After my initial review claiming the chair did not have any heat other than the bulbed attachment

Posted by a reviewer on Amazon

The sad part is after so long the materials break down

Posted by a reviewer on Amazon

The synthetic leather is peeling off on most parts of the chair where any wear is present

Posted by a reviewer on Amazon

I am happy with my purchase but the chair is rapidly becoming an eyesore

Posted by a reviewer on Amazon

Its an amazing chair however after just one week we started having a problem with it

Posted by a reviewer on Amazon

After your 15 min increment is over and the chair automatically shuts off the chair continues to vibrate

Posted by a reviewer on Amazon

The only way we could get it to stop was by unplugging the massage chair

Posted by a reviewer on Amazon

My husband continues to call them and leave messages for them to call us back so that we can get this very expensive massage chair fixed and they will not return his phone calls