What does this mean?Pros & Cons
Pros
The product is great. The costumer service was friendly and timely. The replacement was quicker than expected.
Jooan is very responsive to email. You need help i assure you they will be there for you. Thank you wendy for always being there to help.
Cons
Jooan customer support say amazon should replace, and amazon points finger right back at seller to replace. I now have all of my cameras failing and going offline for some reason. My question is how,when this kit was returned being defective, did it g... Read More
Android phones can be connected, but are constantly disconnected and must be reconnected manually. The instructions are useless and incomplete. Wifi disconnects from the main unit very frequently.
Highlights
Quality
Very pleased with the build quality and functions
Have been using the system for 3 months absolutely love it high quality videos and the phone app is users friendly
After less than a year one camera kept freezing and when it starts working again is 4 seconds behind the other three
It got down to 40c a few days and the cameras never stopped working
Price
Just what i was looking for at the right price
Very impressed with this product for the price point
20 additional dollars or more to purchase correct power unit for this
That said…you get what you pay for
Shipping
I contacted their customer service and excellent service very quick to respond and a replacement camera received in a few days
Once the support confirmed the problem a unit was shipped immediately for replacement
We had an issue following our initial purchase which amazon was unable to resolve and at their suggestion we reached out to joaan directly
Packaging/appearance
I am sure these are great little cameras as i open the box and looked at them but they are not really what i needed so i return... Read More
Competitiveness
The quality of the product is so good compared to most in the market
Overview
- How are reviewers describing this item?
easy, good, great, set and quality. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 56.0% of the reviews are reliable.
- This product had a total of 695 reviews as of our last analysis date on Mar 2 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Utiliser comme camera de securite a la maison mais prevoir un redemarrage occasionnel car les camera se deconnecte a loccasion
Posted by a reviewer on Amazon
The cameras quality is good but i did encounter an issue with the screen splitting
Posted by a reviewer on Amazon
With customer service we coudnt resolved
Posted by a reviewer on Amazon
I have had this camera system for about 3 to 4 years now
Posted by a reviewer on Amazon
I had a tree fall and hit the camera and they replaced it still under warranty
Posted by a reviewer on Amazon
I put 3 of these cameras out in the cold
Posted by a reviewer on Amazon
It got down to 40c a few days and the cameras never stopped working
Posted by a reviewer on Amazon
I put a 4tb hard drive in the system and i’m pretty sure that gives me about 7 months of replay
Review Count History
Price History
