Signed and opened the package for inspection somewhat nervously. There wasn't a ding on the phone. Not a scratch, dent or ding to be found.

Disgusting and fraudulent. Apple tells me through remote diagnostics that it has multiple hardware issues and is defective to the point it is unusable.

It is a “used” item, but the appearance is flawless- looks absolutely brand new. Operates flawlessly as well. Only complaint is that is said data transfer canceled but it worked when i picked customize.