The iphone arrives like new except for the box and that it doesn't bring the headphones, everything is perfect. It's gives you feeling of using brand new phone. Battery is also 100%.

Amazon renew premium service is not reliable as evidenced by the above 2 experience. They want me return for a refund and purchase again at a full price for a defective device. Definitely won't catch me buying a renewed phone from you guys again.

Fits comfortably in your hand, it’s light and comfortable to use. If you're tired of a smartphone like i am this dumbphone is somewhat of a sanctuary. The keypad is large and you never fat finger your typing.

I love the lock that prevents unintended dialing. It also has a feature that announces the numbers you are dialing, how cool is that? Receiving and making calls works great, has fabulous clarity and voice quality.

This is the absolute worst pos phone i ever purchased. It really hurts when you pay good money for a gift and it is disappointing. I had no issues returning for a full refund.

Easyfone is too complicated for the elderly who have cognitive decline. Another complaint is the book is written in about an 8 point font.