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Overview
  • How are reviewers describing this item?
    here, inside, said, down and still.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 88 reviews as of our last analysis date on Aug 24 2017.
Reviews Summary

{"reviewer_id":"8CB60AD11D06C0617AF4D0CB6D092997","reviewer_name":"Camper821608","review_text":"The resort did not live up to the expectations I had . It felt as if most of the staff was doing you a favor by waiting on you - even when tipped . If you are looking to truly not to do anything then this is perfect- basically everything is over by 10 pm and the pools close at 7 . Be sure to make your dinner reservations before you arrive because you one may not be able to eat the restaurants on site or eat at 9pm every nite . We did enjoy a dinner at the Mexican restaurant and Henry our server was wonderful. Best service was from the manager there also . For the entire stay our room was only turned down for 2 people while we had 3 of us sharing the room- only put out 2 new waters / 2 chocolates - continually had to ask for items for the 3 rd person . Know that there is no alcohol provided in the room - only beer . If you want alcohol must call room service and they will bring you up a shot at a time ( so ask for a lot ) If you are going for the beach you will be disappointed- very rocky - just as all the beaches around there a lot of seaweed issues. They do try to clean the beach daily . If you know how to sail - you can use the 4 person Catamaran otherwise $50 for a guide for 40 minutes. The spa is worth booking- I had a wonderful massage with Dora . There was not enough activity on site for my preference but if you just want to relax then maybe you may enjoy the resort . Also you are an hour and a half drive from the airport and most excursions.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.8012755528571428,"sentiment_breakdown":[["The resort did not live up to the expectations I had .",["negative",0.26619968]],["It felt as if most of the staff was doing you a favor by waiting on you - even when tipped .",["unknown",0.7823616]],["If you are looking to truly not to do anything then this is perfect- basically everything is over by 10 pm and the pools close at 7 .",["positive",0.943402]],["Be sure to make your dinner reservations before you arrive because you one may not be able to eat the restaurants on site or eat at 9pm every nite .",["positive",0.8979732]],["We did enjoy a dinner at the Mexican restaurant and Henry our server was wonderful.",["positive",0.9485587]],["Best service was from the manager there also .",["positive",0.925123]],["For the entire stay our room was only turned down for 2 people while we had 3 of us sharing the room- only put out 2 new waters / 2 chocolates - continually had to ask for items for the 3 rd person .",["unknown",0.69923496]],["Know that there is no alcohol provided in the room - only beer .",["unknown",0.51120585]],["If you want alcohol must call room service and they will bring you up a shot at a time ( so ask for a lot ) If you are going for the beach you will be disappointed- very rocky - just as all the beaches around there a lot of seaweed issues.",["positive",0.9042801]],["They do try to clean the beach daily .",["positive",0.9719973]],["If you know how to sail - you can use the 4 person Catamaran otherwise $50 for a guide for 40 minutes.",["unknown",0.5556547]],["The spa is worth booking- I had a wonderful massage with Dora .",["positive",0.99153745]],["There was not enough activity on site for my preference but if you just want to relax then maybe you may enjoy the resort .",["positive",0.8689715]],["Also you are an hour and a half drive from the airport and most excursions.",["positive",0.9513577]]],"reviewer_fake_points":10}


{"reviewer_id":"69FFD2FEB3FFB2AF9CCB78367CD4481F","reviewer_name":"family of 7","review_text":"This resort is the best I have every stayed. They spoil you rotten and take excellent care of everyone. Our concierge Rick (Ricardo) checked on us several times a day to make sure that we had everything that we needed. He helped with any transportation or excursions you needed to book and made sure everything was perfect. Charley at the pool took care of us the whole day and was so fun and pleasant. My kids didn't want to leave. He worked really hard to make sure everyone had anything that they wanted or needed. Also Wilbert and Ricardo at the Unico 20/87 restaurant were great. Perfect service and so pleasant. We went to the Italian restaurant also and our waiter Miguel was so great. Everything about the place is great. It's very peaceful and a few days a week they have the party pool. If you're looking for a lot of entertainment at night then it's probably not for you but if you want excellent care, service and relaxation this is the place.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9534784307692307,"sentiment_breakdown":[["This resort is the best I have every stayed.",["positive",0.9932024]],["They spoil you rotten and take excellent care of everyone.",["positive",0.9273592]],["Our concierge Rick (Ricardo) checked on us several times a day to make sure that we had everything that we needed.",["positive",0.98066]],["He helped with any transportation or excursions you needed to book and made sure everything was perfect.",["positive",0.99564505]],["Charley at the pool took care of us the whole day and was so fun and pleasant.",["positive",0.9698646]],["My kids didn't want to leave.",["positive",0.81319034]],["He worked really hard to make sure everyone had anything that they wanted or needed.",["positive",0.94228244]],["Also Wilbert and Ricardo at the Unico 20/87 restaurant were great.",["positive",0.97304326]],["Perfect service and so pleasant.",["positive",0.99074066]],["We went to the Italian restaurant also and our waiter Miguel was so great.",["positive",0.950902]],["Everything about the place is great.",["positive",0.97220343]],["It's very peaceful and a few days a week they have the party pool.",["positive",0.95302606]],["If you're looking for a lot of entertainment at night then it's probably not for you but if you want excellent care, service and relaxation this is the place.",["positive",0.93310016]]],"reviewer_fake_points":40}


{"reviewer_id":"08A9A1407AE7789BC03AFC79932F1656","reviewer_name":"Mayor P","review_text":"Well, where do I start? \n\nBefore I stepped on the property ground I was rushed by 4 guys, one opened our doors, the other took our luggage, one greeted us and the other had warm towels so we can wash off. That moment I knew it was going to be a different experience. \n\nCheck in was not a normal, wait on the line, loud kids, mishaps on the bookings, etc etc. \n\nThey sat us down, gave us some refreshing drinks made with some sort of heaven juice. While we waited comfortably, they came by with scented candles so we can choose the rooms scent for our stay, how about that. The process was smooth and harmless. Check this out tho, the hotel offers a Local Host, mine happened to be Pascual Araoz, he was amazing. They book everything for you, from dinners to excursions, room courtesy, the dude is like a shoulder to cry on. He literally was there to accommodate every second of our stay. Thanks Pascual. Even on your day off you took care of us. \n\nThe room was absolutely amazing. I chose the swim up which was the best thing I could do. Everything in the room was 5 Star Diamond quality. The bathroom had a beautiful rustic look with a rain shower over head faucet. The water in the pool was always perfect for the hot sun of Mexico. Full loaded mini bar, they clean the room twice a day, towels are better than the ones I have at home. Room was definitely perfect.\n\nThe food. The hotel offers about 7 eateries I believe, 3 of which are restaurants with full scale meals and drinks. We had the pleasure to dine from a world renown chef Abel Hernandez who had a wonderful what it seemed was a 9 course meal. The Mura House was fantastic. The mini restaurant by the pool was our favorite tho, the nachos and guac there are godly. The main restaurant 20 87 had beautiful scenic fews and offered a great breakfast and lunch buffet. 100’s of options to eat, you won’t be disappointed.\n\nThe overall treatment in the hotel was superb. Thank you to Pascual, Mayumi, Chale and all those who made our 5th year anniversary an unbelievable experience. We will be back and that’s all thanks to the wonderful services of UNICO 20 87. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.91376095,"sentiment_breakdown":[["Well, where do I start?",["positive",0.8714021]],["Before I stepped on the property ground I was rushed by 4 guys, one opened our doors, the other took our luggage, one greeted us and the other had warm towels so we can wash off.",["positive",0.8467472]],["That moment I knew it was going to be a different experience.",["unknown",0.73162436]],["Check in was not a normal, wait on the line, loud kids, mishaps on the bookings, etc etc.",["positive",0.9212314]],["They sat us down, gave us some refreshing drinks made with some sort of heaven juice.",["positive",0.9760181]],["While we waited comfortably, they came by with scented candles so we can choose the rooms scent for our stay, how about that.",["unknown",0.78488064]],["The process was smooth and harmless.",["positive",0.9561516]],["Check this out tho, the hotel offers a Local Host, mine happened to be Pascual Araoz, he was amazing.",["positive",0.9478075]],["They book everything for you, from dinners to excursions, room courtesy, the dude is like a shoulder to cry on.",["unknown",0.6844432]],["He literally was there to accommodate every second of our stay.",["positive",0.9291111]],["Thanks Pascual.",["positive",0.91631055]],["Even on your day off you took care of us.",["positive",0.8800188]],["The room was absolutely amazing.",["positive",0.9708712]],["I chose the swim up which was the best thing I could do.",["positive",0.9685888]],["Everything in the room was 5 Star Diamond quality.",["positive",0.9157755]],["The bathroom had a beautiful rustic look with a rain shower over head faucet.",["positive",0.9490024]],["The water in the pool was always perfect for the hot sun of Mexico.",["positive",0.9839541]],["Full loaded mini bar, they clean the room twice a day, towels are better than the ones I have at home.",["positive",0.95482975]],["Room was definitely perfect.",["positive",0.963884]],["The food.",["positive",0.9195008]],["The hotel offers about 7 eateries I believe, 3 of which are restaurants with full scale meals and drinks.",["positive",0.99787605]],["We had the pleasure to dine from a world renown chef Abel Hernandez who had a wonderful what it seemed was a 9 course meal.",["positive",0.9632099]],["The Mura House was fantastic.",["positive",0.92769974]],["The mini restaurant by the pool was our favorite tho, the nachos and guac there are godly.",["positive",0.8320828]],["The main restaurant 20 87 had beautiful scenic fews and offered a great breakfast and lunch buffet.",["positive",0.98580754]],["100’s of options to eat, you won’t be disappointed.",["positive",0.978844]],["The overall treatment in the hotel was superb.",["positive",0.96167386]],["Thank you to Pascual, Mayumi, Chale and all those who made our 5th year anniversary an unbelievable experience.",["positive",0.93372256]],["We will be back and that’s all thanks to the wonderful services of UNICO 20 87.",["positive",0.845998]]],"reviewer_fake_points":-100}


{"reviewer_id":"E5079572A6299CF9AC4441B0B5742318","reviewer_name":"Lisa P","review_text":"Our stay was absolutely amazing!!! Charley the waiter always made sure we had everything we needed. Saved our chairs, had us try all different kinds of drink that we wouldn’t get in the USA. Our pool boy Antonio was amazing as well. He would move any umbrella if needed him to or chair. He blue up my raft with no pump and really got to know us. Always had towels for us. They both have such great personalities and really care about their guest. We learned so much from them about the history of the area and about unico. Sit in their area and I promise you won’t be disappointed. They were more helpful than our local host was. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9247171772727274,"sentiment_breakdown":[["Our stay was absolutely amazing!",["positive",0.9347104]],["Charley the waiter always made sure we had everything we needed.",["positive",0.9915842]],["Saved our chairs, had us try all different kinds of drink that we wouldn’t get in the USA.",["positive",0.940921]],["Our pool boy Antonio was amazing as well.",["positive",0.97132933]],["He would move any umbrella if needed him to or chair.",["positive",0.9188373]],["He blue up my raft with no pump and really got to know us.",["positive",0.89915323]],["Always had towels for us.",["unknown",0.7843552]],["They both have such great personalities and really care about their guest.",["positive",0.9638336]],["We learned so much from them about the history of the area and about unico.",["positive",0.92226875]],["Sit in their area and I promise you won’t be disappointed.",["positive",0.95926464]],["They were more helpful than our local host was.",["positive",0.8856313]]],"reviewer_fake_points":15}

Review Count History
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