revieweridD64135EC6E9BC6CB60AC40188808D0D8reviewernameTrvln ManreviewtextI booked a three night stay using rewards recently and have stayed at the big brother Hyatt down the street many times I was super impressed with the Hyatt Place so much so that this may be our new goto place on our periodic Honolulu visits The service was consistently and amazingly friendly and the location is terrific As a Globalist I received a welcome message ahead of time and an upgrade to a great room on arrival We really enjoyed our stay and are already working on plans to return Thank you to Lisa at the front desk Bryan P the breakfast crew and the underrecognized but vital housekeeping and bell staff who really make the place hum You are all awesomereviewrating50sentimentclasspositivesentimentresult08857937399999999sentimentbreakdownI booked a three night stay using rewards recently and have stayed at the big brother Hyatt down the street many timespositive09002553I was super impressed with the Hyatt Place so much so that this may be our new goto place on our periodic Honolulu visitspositive094252443The service was consistently and amazingly friendly and the location is terrificpositive095764565As a Globalist I received a welcome message ahead of time and an upgrade to a great room on arrivalpositive098019695We really enjoyed our stay and are already working on plans to returnunknown050811535Thank you to Lisa at the front desk Bryan P the breakfast crew and the underrecognized but vital housekeeping and bell staff who really make the place humpositive09376784You are all awesomepositive09741401reviewerfakepoints110

revieweridE3C06477348B927CA71545A67D1CAFAFreviewernameRebecca Freviewtext2 minutes walk to Waikiki beach Basically within walking distance to everything Will definitely stay again The only thing is next time I will need check is gradweek They hosted gradweek at the hotel so there was a bunch of teenagers running around Some were slightly disruptive but overall ok So check before you bookreviewrating40sentimentclasspositivesentimentresult08220603785714286sentimentbreakdown2 minutes walk to Waikiki beachpositive087163424Basically within walking distance to everythingunknown075937706Will definitely stay againpositive0931807The only thing is next time I will need check is gradweekpositive08708916They hosted gradweek at the hotel so there was a bunch of teenagers running aroundpositive08346107Some were slightly disruptive but overall okunknown07183103So check before you bookunknown076779175reviewerfakepoints20

reviewerid966640AE4CB696C882D08C433D6C880DreviewernameExplore13341883941reviewtextI booked our hotel 6 months in advance specifically with an ADA room containing a bathtub as we were traveling with small children The check in process was absolutely horrible our upgrade didnt had a tub even though I specified before we went upstairs We had to go back down spend another 30 minutes requesting room that did have one as the room we specifically booked wasnt available seriously We were told we could stay in that room for one night then we had to move to a different room for the duration of our stay which was ridiculous We asked for a baby crib to be sent up to the first nights room while we were waiting to get the keys and it wasnt there when we got up had to wait 40 minutes The valet parking cost went up after I booked my stay but before I checked in and they tried to charge me more but the manager overrode that We were offered extra Hyatt points for forgoing daily housekeeping at check out the employee knew nothing about this and we had to wait for a manager approval to get it nI would NOT stay here under any circumstances again Save your troubles and book at the nicer Hyatt down the street on Waikiki The valet parking charge is now outrageous and required to park at the hotel the resort fee is high for no nice amenities pool is tiny and laughable and the employees are not helpful nor knowledgeable about their own hotel policies 5 daily drink credit for being a member etc reviewrating20sentimentclassunknownsentimentresult06898888008333334sentimentbreakdownI booked our hotel 6 months in advance specifically with an ADA room containing a bathtub as we were traveling with small childrenunknown073477393The check in process was absolutely horrible our upgrade didnt had a tub even though I specified before we went upstairsunknown075693256We had to go back down spend another 30 minutes requesting room that did have one as the room we specifically booked wasnt available seriouslypositive0887923unknown07262605We were told we could stay in that room for one night then we had to move to a different room for the duration of our stay which was ridiculousunknown063294184We asked for a baby crib to be sent up to the first nights room while we were waiting to get the keys and it wasnt there when we got up had to wait 40 minutesunknown065996295The valet parking cost went up after I booked my stay but before I checked in and they tried to charge me more but the manager overrode thatunknown062830454We were offered extra Hyatt points for forgoing daily housekeeping at check out the employee knew nothing about this and we had to wait for a manager approval to get itunknown06812631I would NOT stay here under any circumstances againnegative023090127Save your troubles and book at the nicer Hyatt down the street on Waikikiunknown071293825The valet parking charge is now outrageous and required to park at the hotel the resort fee is high for no nice amenities pool is tiny and laughable and the employees are not helpful nor knowledgeable about their own hotel policies 5 daily drink credit for being a member etcpositive090020317unknown07262605reviewerfakepoints40

reviewerid022DA306C623FF767D96B25B49840673reviewernameExplore34360382657reviewtextWhen we arrived the room we were placed in was very small and not clean at all We requested to upgrade they accommodated at a discounted rate New room was much nicer Small pool but decent breakfastreviewrating30sentimentclassunknownsentimentresult07506548160000001sentimentbreakdownWhen we arrived the room we were placed in was very small and not clean at allunknown03348555We requested to upgradeunknown06741253they accommodated at a discounted ratepositive080403453New room was much nicerpositive096856815Small pool but decent breakfastpositive09716906reviewerfakepoints40