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Overview
  • How are reviewers describing this item?
    great and professional.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 76 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"B0AB818895827C77C7AD5A529C9FEDDB","reviewer_name":"Caitlin N","review_text":"My husband and I stayed here last week and though we were not thrilled with the front desk staff the doorman Acey was exceptional!!! He went out of his way to help us. He provided good restaurant recommendations...set us up with tours....basically was able to help our every need!! We would look at staying here again solely because of Acey","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.94569491,"sentiment_breakdown":[["My husband and I stayed here last week and though we were not thrilled with the front desk staff the doorman Acey was exceptional!",["positive",0.95560014]],["He went out of his way to help us.",["positive",0.90142465]],["He provided good restaurant recommendations.",["positive",0.961373]],["set us up with tours.",["positive",0.93249196]],["basically was able to help our every need!",["positive",0.9775848]]],"reviewer_fake_points":40}


{"reviewer_id":"0C5EEDBC4D9B3F1872ACA550DE7E26D4","reviewer_name":"Tour10309114135","review_text":"This Hotel is really nice. It's located in a good area where you can walk to the downtown if you want or grab a cab. The staff was awesome and so helpful! Comfortable beds and the rooms are very nice. Great price for being close to the downtown. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.952454092,"sentiment_breakdown":[["This Hotel is really nice.",["positive",0.9767422]],["It's located in a good area where you can walk to the downtown if you want or grab a cab.",["positive",0.87142617]],["The staff was awesome and so helpful!",["positive",0.9357967]],["Comfortable beds and the rooms are very nice.",["positive",0.99336725]],["Great price for being close to the downtown.",["positive",0.98493814]]],"reviewer_fake_points":40}


{"reviewer_id":"2FDCEAE983CD721CDFF981D63F36055E","reviewer_name":"Timothy M","review_text":"Okay - nice, clean minimalist hotel. Location is solid too. We have stayed there before. \nNow for the nonsense. Booked on Hotwire and paid in full. \nThe hotel takes a credit card at check-in for incidentals (understandable) but after checking out I find a charge for $11.97. \nI call the hotel and ask what the charge is for. I am told “Oh that is our Urban Fee”. “All our guests pay this fee”. \nI state that the room was prepaid in full and the non-disclosed needs to be removed. I am given a hard time but eventually they agree to remove the fee. \nSuch nonsense and a poor way to treat guests. There are lots of choices in the area - pick another hotel that is free from using the latest scam. \nBy the way google the fee and you will see it’s just a hotel scam.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.5617061513333333,"sentiment_breakdown":[["Location is solid too.",["positive",0.94713414]],["We have stayed there before.",["positive",0.8481301]],["Now for the nonsense.",["unknown",0.44054085]],["Booked on Hotwire and paid in full.",["positive",0.8641789]],["The hotel takes a credit card at check-in for incidentals (understandable) but after checking out I find a charge for $11.",["unknown",0.5794538]],["97.",["unknown",0.65025723]],["I call the hotel and ask what the charge is for.",["positive",0.8823019]],["I am told “Oh that is our Urban Fee”.",["unknown",0.41585654]],["“All our guests pay this fee”.",["unknown",0.6955821]],["I state that the room was prepaid in full and the non-disclosed needs to be removed.",["positive",0.86895436]],["I am given a hard time but eventually they agree to remove the fee.",["unknown",0.7384715]],["Such nonsense and a poor way to treat guests.",["negative",0.27051154]],["There are lots of choices in the area - pick another hotel that is free from using the latest scam.",["negative",0.2053816]],["By the way google the fee and you will see it’s just a hotel scam.",["negative",0.01883771]]],"reviewer_fake_points":35}


{"reviewer_id":"D2B3164794712465562F051453420931","reviewer_name":"regionrat","review_text":"Ok, so we had to go downtown two days in a row and didn't want to make the commute. Found this hotel and it really served it's purpose. I do however need to bust their chops on a couple of things. Keep in mind this is an old hotel that's been renovated and the rooms are nice enough. My biggest complaint was the hallway on our floor. The baseboard was done in carpet which would have been fine if it stayed on the wall. They used double sided tape and it didn't work. Secondly, there was a garbage can outside our room that could only be described as gross. Like they say, everything speaks. These were small things but really stood out.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.6883911620000001,"sentiment_breakdown":[["Ok, so we had to go downtown two days in a row and didn't want to make the commute.",["unknown",0.5408048]],["Found this hotel and it really served it's purpose.",["positive",0.97110397]],["I do however need to bust their chops on a couple of things.",["positive",0.9821898]],["Keep in mind this is an old hotel that's been renovated and the rooms are nice enough.",["positive",0.97984433]],["My biggest complaint was the hallway on our floor.",["positive",0.81583613]],["The baseboard was done in carpet which would have been fine if it stayed on the wall.",["unknown",0.4126887]],["They used double sided tape and it didn't work.",["unknown",0.42294073]],["Secondly, there was a garbage can outside our room that could only be described as gross.",["negative",0.25612596]],["Like they say, everything speaks.",["positive",0.8995706]],["These were small things but really stood out.",["unknown",0.6028066]]],"reviewer_fake_points":-65}

Review Count History
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