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Overview
  • How are reviewers describing this item?
    here, first, new, fixed and able.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 25 reviews as of our last analysis date on Aug 9 2017.
Reviews Summary

{"reviewer_id":"C85E103777B5D44C3478DC0FF273862D","reviewer_name":"Roving42274682791","review_text":"Pools \u0026 lounger \u0026 shades very plentyfull.Activities very good also the lads giving instructions very nice.Rooms \u0026 beds very comfortable.Location brillant near sea \u0026 lovely promanade.Food wise salads \u0026 fruits \u0026 stirfry very good not a great choice in meats.Internet \u0026 wifi not good but my sister was getting better reception.We really enjoyed our stay with you \u0026will recommend your hotel to our friends.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7312229771428571,"sentiment_breakdown":[["Pools \u0026 lounger \u0026 shades very plentyfull.",["positive",0.95440793]],["Activities very good also the lads giving instructions very nice.",["positive",0.95825833]],["Rooms \u0026 beds very comfortable.",["positive",0.99379444]],["Location brillant near sea \u0026 lovely promanade.",["positive",0.9029479]],["Food wise salads \u0026 fruits \u0026 stirfry very good not a great choice in meats.",["negative",0.28262383]],["Internet \u0026 wifi not good but my sister was getting better reception.",["negative",0.05081897]],["We really enjoyed our stay with you \u0026will recommend your hotel to our friends.",["positive",0.97570944]]],"reviewer_fake_points":40}


{"reviewer_id":"9BB267BD189C6BEACDCBCB9A5A48681E","reviewer_name":"Tracey J","review_text":"We had the rooftop suite with terrace on all inc basis. The room was lovely and could not fault it, the bed was really comfortable, very spacious room with double patio doors, pleanty of wardrobe space and a private terrace which was huge. Although the website shows robes an slippers availabel in the room these were there.\nCheck-in with priority nto so good, very rushed and things were not expalined well.\nAll-inc was very confusing as there was also the option to upgrade to gold all-inc, bar staff were easily confused as to what was and wasn't included. in one bar I could get a milkshake on all inc yet in another they wanted to charge. Bar service was very slow, one morning there was a queue of 10 people yet the one person behind the bar spent at least 15 minutes on the phone not serving anyone. Gettign a smile out of manyof hte staff was extremelly hard and it didn't feel as customer service was top of their priority. Food choice for breakfast was vast and being able to eat outside was lovely. Shame there was no option to eat outside at lunchtime. Didn't enjoy lunch as much adn we chose to eat out in the evening. We were supposed to be able to use an exec lounge but the receptionist didn't know about it nor could we ever see it open.\nHotel was very clean in all areas, had a pleasent stay and a quiet week away but more for the room choice than anything else.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7101394615384614,"sentiment_breakdown":[["We had the rooftop suite with terrace on all inc basis.",["positive",0.91697735]],["The room was lovely and could not fault it, the bed was really comfortable, very spacious room with double patio doors, pleanty of wardrobe space and a private terrace which was huge.",["positive",0.91383123]],["Although the website shows robes an slippers availabel in the room these were there.",["unknown",0.49284104]],["Check-in with priority nto so good, very rushed and things were not expalined well.",["negative",0.22780956]],["All-inc was very confusing as there was also the option to upgrade to gold all-inc, bar staff were easily confused as to what was and wasn't included.",["unknown",0.7359436]],["in one bar I could get a milkshake on all inc yet in another they wanted to charge.",["unknown",0.71936655]],["Bar service was very slow, one morning there was a queue of 10 people yet the one person behind the bar spent at least 15 minutes on the phone not serving anyone.",["unknown",0.34181878]],["Gettign a smile out of manyof hte staff was extremelly hard and it didn't feel as customer service was top of their priority.",["positive",0.80154693]],["Food choice for breakfast was vast and being able to eat outside was lovely.",["positive",0.97247034]],["Shame there was no option to eat outside at lunchtime.",["unknown",0.34738198]],["Didn't enjoy lunch as much adn we chose to eat out in the evening.",["positive",0.9435218]],["We were supposed to be able to use an exec lounge but the receptionist didn't know about it nor could we ever see it open.",["positive",0.93004304]],["Hotel was very clean in all areas, had a pleasent stay and a quiet week away but more for the room choice than anything else.",["positive",0.8882608]]],"reviewer_fake_points":-85}


{"reviewer_id":"EBDCD61B20C999B8601894DAD51F1592","reviewer_name":"Linda B","review_text":"We have just stayed in the hotel for 4 nights, our 9th year of staying. Hotel is looking lovely but still disappointed in lack of facilities for wheelchair users. Bedrooms on ground floor need to have better design of showers and there should be grab rails and handles that can be used at side of toilet. Disabled toilet at side if pool has a drop down sink but no handles and door is very difficult to manoeuvre. We love staying at these hotels but this is making it more difficult and could have been rectified when it was being refurbished as we've previously pointed this out. Thank you","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.677966828,"sentiment_breakdown":[["We have just stayed in the hotel for 4 nights, our 9th year of staying.",["positive",0.9352366]],["Hotel is looking lovely but still disappointed in lack of facilities for wheelchair users.",["negative",0.15960974]],["Bedrooms on ground floor need to have better design of showers and there should be grab rails and handles that can be used at side of toilet.",["positive",0.9696871]],["Disabled toilet at side if pool has a drop down sink but no handles and door is very difficult to manoeuvre.",["unknown",0.38308293]],["We love staying at these hotels but this is making it more difficult and could have been rectified when it was being refurbished as we've previously pointed this out.",["positive",0.94221777]]],"reviewer_fake_points":40}


{"reviewer_id":"092198653F40A94EE5D54D549618A8D9","reviewer_name":"Tourist54399729055","review_text":"As always, a warm welcome and every care taken for comfort during the stay. Improvements to the hotels. in the rooms and the public areas, have obviously been well thought out. Summer visits obviously more crowded but staff make every effort to do well.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9503868499999999,"sentiment_breakdown":[["As always, a warm welcome and every care taken for comfort during the stay.",["positive",0.9819932]],["Improvements to the hotels.",["positive",0.9541856]],["in the rooms and the public areas, have obviously been well thought out.",["positive",0.88512516]],["Summer visits obviously more crowded but staff make every effort to do well.",["positive",0.98024344]]],"reviewer_fake_points":40}

Review Count History
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