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Overview
  • How are reviewers describing this item?
    better, first, here, professional and friendly.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 37 reviews as of our last analysis date on Jul 25 2017.
Reviews Summary

{"reviewer_id":"F965A5135F24F4B99F14A03F200FDD88","reviewer_name":"Vasile F","review_text":"Very good staff, specially this guy Ghaith .N was very nice and helpful with us, he gave us advice about Petra and surroundings, helped me with choices for restaurant. Hotel could be more cleaner thow, but this is Jordan kind of messy!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8949550666666667,"sentiment_breakdown":[["Very good staff, specially this guy Ghaith .",["positive",0.94854075]],["N was very nice and helpful with us, he gave us advice about Petra and surroundings, helped me with choices for restaurant.",["positive",0.986214]],["Hotel could be more cleaner thow, but this is Jordan kind of messy!",["unknown",0.75011045]]],"reviewer_fake_points":20}


{"reviewer_id":"0E3535911B522EE85F7A5524B365B746","reviewer_name":"John 2018","review_text":"This is a first class hotel right at the entrance to Petra and all its wonders. Great rooms, great food, particularly breakfast and helpful service. The public rooms are spacious and comfortable and the whole atmosphere is a welcome preparation for the delights of Petra.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.96811728,"sentiment_breakdown":[["This is a first class hotel right at the entrance to Petra and all its wonders.",["positive",0.9494082]],["Great rooms, great food, particularly breakfast and helpful service.",["positive",0.9849125]],["The public rooms are spacious and comfortable and the whole atmosphere is a welcome preparation for the delights of Petra.",["positive",0.97003114]]],"reviewer_fake_points":45}


{"reviewer_id":"30ADA0237022536205CBF51F45446D8E","reviewer_name":"Brasser T","review_text":"As others have said it’s very much a tourist hotel, we stayed 3 nights which included breakfast and buffet dinner. The room was a good size and importantly quiet. Bathroom was a bit dated but had recently been refurbished. AC was an issue failing to cool the room below 26 (possibly limited due to it not being officially summer) however the window opened and allowed in a thankfully cool breeze. The rooftop bar is good and all the public rooms are quite striking. Meal times could be crowded depending on tour groups and there was limited food variations over the 3 days. The 4 stars is based on its location and in comparison to other Jordanian hotels. As an aside the Petra Museum opposite the hotel is now open and is a must see, ideally before visiting Petra. ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9169434125,"sentiment_breakdown":[["As others have said it’s very much a tourist hotel, we stayed 3 nights which included breakfast and buffet dinner.",["positive",0.94902277]],["The room was a good size and importantly quiet.",["positive",0.9702516]],["Bathroom was a bit dated but had recently been refurbished.",["positive",0.93664]],["AC was an issue failing to cool the room below 26 (possibly limited due to it not being officially summer) however the window opened and allowed in a thankfully cool breeze.",["unknown",0.7829181]],["The rooftop bar is good and all the public rooms are quite striking.",["positive",0.9835878]],["Meal times could be crowded depending on tour groups and there was limited food variations over the 3 days.",["positive",0.91870713]],["The 4 stars is based on its location and in comparison to other Jordanian hotels.",["positive",0.9604782]],["As an aside the Petra Museum opposite the hotel is now open and is a must see, ideally before visiting Petra.",["positive",0.8339417]]],"reviewer_fake_points":0}


{"reviewer_id":"77653517124DD8B522073901B31673D6","reviewer_name":"InTheMomentManhattan","review_text":"The Movenpick Resort is a short walk to the entrance to Petra. The convenience and service ends there.\nOur room was \"basic\" as was the bathroom. The condition of the furniture was acceptable but not great.\nThe elevators and lobby are continually clogged with people from tour buses dragging their luggage around.\nThe servers in the breakfast room are overwhelmed and it is an Olympic sport to get some coffee. The buffet selection is large and in general of good quality.\nThe pool is clean and a nice temperature. There were no towels at the pool and no service. I visited at 4:00 in the afternoon. So I cannot understand why towels were not available.\nOn the more positive side - service at the front desk was excellent. The people at the front desk are continually bombarded with questions from guests. So their calm and helpful attitude was much appreciated.\nOther than this aspect of service, the hotel is overpriced for what it offers.\n\nAs a conclusion, the ancient city of Petra is worth any cost or inconvenience incurred in order to visit this remarkable place.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.78855368375,"sentiment_breakdown":[["The Movenpick Resort is a short walk to the entrance to Petra.",["positive",0.9151886]],["The convenience and service ends there.",["positive",0.85797966]],["Our room was \"basic\" as was the bathroom.",["positive",0.9141584]],["The condition of the furniture was acceptable but not great.",["unknown",0.45581698]],["The elevators and lobby are continually clogged with people from tour buses dragging their luggage around.",["unknown",0.3172206]],["The servers in the breakfast room are overwhelmed and it is an Olympic sport to get some coffee.",["positive",0.90142655]],["The buffet selection is large and in general of good quality.",["positive",0.93408966]],["The pool is clean and a nice temperature.",["positive",0.95518255]],["There were no towels at the pool and no service.",["negative",0.25851148]],["I visited at 4:00 in the afternoon.",["positive",0.91341275]],["So I cannot understand why towels were not available.",["positive",0.82286507]],["On the more positive side - service at the front desk was excellent.",["positive",0.8943859]],["The people at the front desk are continually bombarded with questions from guests.",["positive",0.8855158]],["So their calm and helpful attitude was much appreciated.",["positive",0.9414386]],["Other than this aspect of service, the hotel is overpriced for what it offers.",["unknown",0.68502414]],["As a conclusion, the ancient city of Petra is worth any cost or inconvenience incurred in order to visit this remarkable place.",["positive",0.9646422]]],"reviewer_fake_points":-25}

Review Count History
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