I always feel like I'm in good hands here. Everyone has a warm welcome and a smile for you, whether they are at the front desk ... Read More
I always feel like I'm in good hands here. Everyone has a warm welcome and a smile for you, whether they are at the front desk or working on you in a procedure. They remember my name before I sign in and even noticed when I started wearing contact lenses (even though I myself forgot that there was anything different about me ) They make genuine conversation with you, they have sincere concern for you, and they'll even personally call to check on you from time to time. You never feel like "just another customer".They're also very skilled at what they do and were even able to damage control a botched root canal that an old dentist from years ago had left me with. I would have had no idea anything that bad was going on if they hadn't spotted it. They're also improving my gum health considerably, I have a lot less issues with them already than I did before. It's quite a nice place to wait in. Doesn't feel too "cold, stoic doctor's office-y" at all. I enjoy the comfortable chairs and free WiFi and it helps get me in a good place before going in. A few tips:I highly recommend not trying your luck at parking around here. Just order an Uber or Lyft. The headache you will save is DEFINITELY worth it.Secondly, if you're having any major procedures or operations done, bring a paper/pen, or use your smartphone's Audio Recorder or Notepad app, depending on whatever's more efficient for you. There are no paper printouts for post-op instructions/rules and better to not try and rely on your memory. When it comes time for them to debrief you on how to take care of yourself while you heal, write down or record EVERYTHING. Thirdly, if you are in a long procedure without anasthesia and you bring headphones - opt for in-ear headphones where you can pop one in and keep one out. Makes it easier to hear if they need you to do something in particular with your head or mouth. Oh and best of all, they now offer nitrous with cleanings for $40 and you don't need anyone to drive you home afterwards! I haven't tried this add-on yet, but I'm already grateful for it since I know I'm a wimp when it comes to pain!I'm really happy with this place and love everyone in it and I'm super glad I found them through Delta Dental! Read Less