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Overview
  • How are reviewers describing this item?
    home, clean, still, left and super.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 14 reviews as of our last analysis date on Jul 29 2017.
Reviews Summary

{"reviewer_id":"436A274FA64112F9C405822ACD9C223F","reviewer_name":"Janet B","review_text":"We booked thru an outside reservation service and it was erroneously cancelled thru some mysterious internet error, during the ownership change. Despite this, Arantxa at the front desk was fabulously helpful and worked at getting us a room. It ended up being an upgrade which the equally wonderful manager Brett approved. A happy resolution to a pitential disaster. The hotel is in a great location and the staff is very welcoming and helpful. Yvonne and Patricia in the kitchen are very helpful and accomadating!","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8994335533333334,"sentiment_breakdown":[["We booked thru an outside reservation service and it was erroneously cancelled thru some mysterious internet error, during the ownership change.",["unknown",0.6489537]],["Despite this, Arantxa at the front desk was fabulously helpful and worked at getting us a room.",["positive",0.95054173]],["It ended up being an upgrade which the equally wonderful manager Brett approved.",["positive",0.95932615]],["A happy resolution to a pitential disaster.",["positive",0.90356594]],["The hotel is in a great location and the staff is very welcoming and helpful.",["positive",0.9661924]],["Yvonne and Patricia in the kitchen are very helpful and accomadating!",["positive",0.9680214]]],"reviewer_fake_points":40}


{"reviewer_id":"AF79CF4E794E63D8EDE0D4CE486ABB6A","reviewer_name":"Carrie S Lee","review_text":"My family stayed here for Christmas break. They gave us a room without heating system, so I asked the front desk for changing the room, but she refused. They gave us just silly thin sheets, which they called “blankets”. We were almost frozen to death, and my daughters caught a cold after staying. I can’t understand that they gave us that kind of room in this winter weather. La Quinta just ruined my family trip to Santa Barbara. I just give one star for the free breakfast. ","review_rating":1.0,"sentiment_class":"positive","sentiment_result":0.8185943942857143,"sentiment_breakdown":[["My family stayed here for Christmas break.",["positive",0.9302403]],["They gave us a room without heating system, so I asked the front desk for changing the room, but she refused.",["unknown",0.58736193]],["They gave us just silly thin sheets, which they called “blankets”.",["unknown",0.77902853]],["We were almost frozen to death, and my daughters caught a cold after staying.",["positive",0.9801492]],["I can’t understand that they gave us that kind of room in this winter weather.",["positive",0.9376322]],["La Quinta just ruined my family trip to Santa Barbara.",["positive",0.8015714]],["I just give one star for the free breakfast.",["unknown",0.7141772]]],"reviewer_fake_points":-15}


{"reviewer_id":"C76B99AA915F4F4A9FC907B43E3EAD61","reviewer_name":"Carolh39","review_text":"A refreshing find in Santa Barbara with a very comfortable and spacious room. Very nice pool area and lobby. Underground parking on-site for $10 a day is a added bonus. A full self-serve breakfast is offered.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9710305925,"sentiment_breakdown":[["A refreshing find in Santa Barbara with a very comfortable and spacious room.",["positive",0.9792737]],["Very nice pool area and lobby.",["positive",0.99135524]],["Underground parking on-site for $10 a day is a added bonus.",["positive",0.9383168]],["A full self-serve breakfast is offered.",["positive",0.97517663]]],"reviewer_fake_points":40}


{"reviewer_id":"9EC5A1EFA4EACD34099D43D7E073ACA7","reviewer_name":"TravelingMom","review_text":"We were exhausted from a long day on the road and we could not wait to get settled in for the night. The staff at this La Quinta location is amazing. From check-in to check-out, our stay was exceptional. We were greeted with a smile every time we passed the front desk, and the breakfast was just what we needed before enjoying a beautiful day strolling state street and riding bikes along the beach. Our kids are already asking when we can go back to Santa Barbara!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9151942700000001,"sentiment_breakdown":[["We were exhausted from a long day on the road and we could not wait to get settled in for the night.",["positive",0.9349852]],["The staff at this La Quinta location is amazing.",["positive",0.9167511]],["From check-in to check-out, our stay was exceptional.",["positive",0.91564685]],["We were greeted with a smile every time we passed the front desk, and the breakfast was just what we needed before enjoying a beautiful day strolling state street and riding bikes along the beach.",["positive",0.98556685]],["Our kids are already asking when we can go back to Santa Barbara!",["positive",0.82302135]]],"reviewer_fake_points":55}

Review Count History
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