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Overview
  • How are reviewers describing this item?
    pet and animal.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 15 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"99164B78598C4AA2992378EF6F419538","reviewer_name":"adampilk","review_text":"The Aliante is really beautiful, especially the pool area. But we felt like we went to Grandma’s house where we were told to “Look, but don’t touch anything!” My wife and I wanted to stay somewhere off of the strip to avoid the spring break crowds. We took our 3 kids ages 8, 11 and 13. We avoided the crowds, but we also avoided having fun by staying at the Aliante.\n\nThe first day we brought our own snacks into the pool area. The next day at the pool area, we were approached by a staff member who told us that no outside food is allowed into the pool area. She said that she could take our snacks and we can get them on the way out when we left. Really?! Are you kidding? We didn’t notice any signs stating this policy.\n\nOn our third day, we went to the pool again. 10 minutes after being there we were told that the lifeguard was going to go on an hour break and that nobody was allowed in the pool during this time unless they wanted to sit in the 10 inch depth area until she returned. What the heck am I paying for? One would assume that they are paying for full use of the amenities. Once again, there is nowhere posted that the pool cannot be used during certain times while the lifeguard feels she needs a whole hour break. It’s 11:10am and she already needs a break? We were told that nobody else is certified to guard the pool and that is why no one can enter. Well, maybe they should plan on getting another certified lifeguard...especially during a busy time such as Spring Break! Are you really telling me that out of this entire resort, they don’t have anyone else who is certified or could go through the program to become certified?! Ridiculous. \n\nI would not recommend this hotel to others or stay here again. Unless you are a convalescent who doesn’t mind being told you can’t enjoy the amenities, you can’t eat Chex Mix by the pool, etc., Save yourself the hassle...stay somewhere else. I have been wondering why the pool area is so empty when it was so beautiful. Now I know why. Nobody feels welcomed in it. The picture I have posted is a completely empty pool at 11:30am due to no one being able to enter while the lifeguard was on break for an hour.\n\nI usually don’t ever post reviews unless they are really amazing or really bad. This one was really bad. I have nothing bad to say about the rooms themselves. They were just fine. It’s the way that you feel while you are here that is just not a welcoming environment. ","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6759538262857144,"sentiment_breakdown":[["The Aliante is really beautiful, especially the pool area.",["positive",0.9558336]],["But we felt like we went to Grandma’s house where we were told to “Look, but don’t touch anything!",["unknown",0.66966033]],["” My wife and I wanted to stay somewhere off of the strip to avoid the spring break crowds.",["positive",0.90926725]],["We took our 3 kids ages 8, 11 and 13.",["positive",0.8650013]],["We avoided the crowds, but we also avoided having fun by staying at the Aliante.",["unknown",0.7865993]],["The first day we brought our own snacks into the pool area.",["positive",0.9515963]],["The next day at the pool area, we were approached by a staff member who told us that no outside food is allowed into the pool area.",["unknown",0.6054459]],["She said that she could take our snacks and we can get them on the way out when we left.",["positive",0.97501963]],["Really?",["unknown",0.76475054]],["Are you kidding?",["unknown",0.5950945]],["We didn’t notice any signs stating this policy.",["unknown",0.7431572]],["On our third day, we went to the pool again.",["unknown",0.7759028]],["10 minutes after being there we were told that the lifeguard was going to go on an hour break and that nobody was allowed in the pool during this time unless they wanted to sit in the 10 inch depth area until she returned.",["unknown",0.55126476]],["What the heck am I paying for?",["unknown",0.4137331]],["One would assume that they are paying for full use of the amenities.",["positive",0.8905695]],["Once again, there is nowhere posted that the pool cannot be used during certain times while the lifeguard feels she needs a whole hour break.",["positive",0.94183713]],["It’s 11:10am and she already needs a break?",["positive",0.98103917]],["We were told that nobody else is certified to guard the pool and that is why no one can enter.",["negative",0.22296937]],["Well, maybe they should plan on getting another certified lifeguard.",["unknown",0.47526833]],["especially during a busy time such as Spring Break!",["positive",0.97172683]],["Are you really telling me that out of this entire resort, they don’t have anyone else who is certified or could go through the program to become certified?",["unknown",0.35913852]],["Ridiculous.",["negative",0.13664785]],["I would not recommend this hotel to others or stay here again.",["negative",0.06145189]],["Unless you are a convalescent who doesn’t mind being told you can’t enjoy the amenities, you can’t eat Chex Mix by the pool, etc.",["positive",0.90020317]],[", Save yourself the hassle.",["negative",0.13032465]],["stay somewhere else.",["negative",0.26674724]],["I have been wondering why the pool area is so empty when it was so beautiful.",["positive",0.9510267]],["Now I know why.",["unknown",0.74653125]],["Nobody feels welcomed in it.",["positive",0.8642793]],["The picture I have posted is a completely empty pool at 11:30am due to no one being able to enter while the lifeguard was on break for an hour.",["unknown",0.561036]],["I usually don’t ever post reviews unless they are really amazing or really bad.",["positive",0.81171]],["This one was really bad.",["unknown",0.32592025]],["I have nothing bad to say about the rooms themselves.",["positive",0.9605909]],["They were just fine.",["positive",0.794077]],["It’s the way that you feel while you are here that is just not a welcoming environment.",["unknown",0.74296236]]],"reviewer_fake_points":30}


{"reviewer_id":"E9345BA28E291D2D3DCA3D41D8A5D14C","reviewer_name":"MDH81","review_text":"I tried to book a room online but could not find a way to indicate that I wanted military rates like most other hotels. I sent a message through Facebook Messenger since it popped up when I visited the page. I simply stated that I couldn't find a way to request military rates. By the way, they boast that they \"Salute the Military\" and offer 20% discount to military on hotel rooms. No one ever responded to my statement with any kind of answer. Just a generic response stating they received the message and someone would get back to me shortly. Several days later and still now answer. I ended up calling and spoke to someone named Pam. As soon as I mentioned the military rate she became very rude: repeating over and over again that the discounted military rate was no longer available for the days I selected. I explained that I didn't understand what she meant....either you offer a military discount or you don't. She was very snappy with me and I called her out on her rudeness. She argued that she wasn't being rude. Not once did she offer to speak to her manager or try to resolve the matter in a friendly, hospitable way. I again wrote a message through Facebook Messenger explaining the terrible customer service I had just received.....still no response several days later. I went with another hotel that gave me a beautiful suite with a considerable military rate.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6364412676470588,"sentiment_breakdown":[["I tried to book a room online but could not find a way to indicate that I wanted military rates like most other hotels.",["positive",0.8772886]],["I sent a message through Facebook Messenger since it popped up when I visited the page.",["negative",0.19699597]],["I simply stated that I couldn't find a way to request military rates.",["unknown",0.74945736]],["By the way, they boast that they \"Salute the Military\" and offer 20% discount to military on hotel rooms.",["unknown",0.74128217]],["No one ever responded to my statement with any kind of answer.",["unknown",0.705385]],["Just a generic response stating they received the message and someone would get back to me shortly.",["negative",0.21650667]],["Several days later and still now answer.",["positive",0.87903875]],["I ended up calling and spoke to someone named Pam.",["unknown",0.6027227]],["As soon as I mentioned the military rate she became very rude: repeating over and over again that the discounted military rate was no longer available for the days I selected.",["unknown",0.4669628]],["I explained that I didn't understand what she meant.",["positive",0.8495351]],["either you offer a military discount or you don't.",["unknown",0.65106523]],["She was very snappy with me and I called her out on her rudeness.",["positive",0.97535014]],["She argued that she wasn't being rude.",["positive",0.93902445]],["Not once did she offer to speak to her manager or try to resolve the matter in a friendly, hospitable way.",["positive",0.79204345]],["I again wrote a message through Facebook Messenger explaining the terrible customer service I had just received.",["negative",0.03419665]],["still no response several days later.",["negative",0.18778841]],["I went with another hotel that gave me a beautiful suite with a considerable military rate.",["positive",0.9548581]]],"reviewer_fake_points":35}


{"reviewer_id":"BB7CE1FE97FE91C89ABDF571614CE25A","reviewer_name":"B A","review_text":"We stayed here for a family wedding and the venue was a perfect choice. The Aliante is away from the LV strip and the rest of the hustle and bustle of LV. Our room was beautiful and very comfortable. Security personnel were posted at the elevator and verified room keys to ensure only registered guests accessed the hotel tower. All employees were extremely personable, friendly and accommodating. This was a pet friendly hotel as well. My only complaint would be their inability to identify if we could check in early. I had to keep calling back over and over and got the same response to call back. Other than that, everything was great. The Medley Buffet was excellent and the Megaritas supurb! The poolside wedding and buffet reception were very memorable.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7899221518181817,"sentiment_breakdown":[["We stayed here for a family wedding and the venue was a perfect choice.",["positive",0.95799255]],["The Aliante is away from the LV strip and the rest of the hustle and bustle of LV.",["unknown",0.6663949]],["Our room was beautiful and very comfortable.",["positive",0.96233433]],["Security personnel were posted at the elevator and verified room keys to ensure only registered guests accessed the hotel tower.",["negative",0.10005419]],["All employees were extremely personable, friendly and accommodating.",["positive",0.9787991]],["This was a pet friendly hotel as well.",["positive",0.9511381]],["My only complaint would be their inability to identify if we could check in early.",["positive",0.94904417]],["I had to keep calling back over and over and got the same response to call back.",["negative",0.26015258]],["Other than that, everything was great.",["positive",0.957672]],["The Medley Buffet was excellent and the Megaritas supurb!",["positive",0.96347415]],["The poolside wedding and buffet reception were very memorable.",["positive",0.9420876]]],"reviewer_fake_points":-35}


{"reviewer_id":"A9B41F7424109FC03BEA643C38A3A6C4","reviewer_name":"Diana S","review_text":"Overall wonderful hotel. Property was beautiful, clean and staff was very nice. Beds were comfortable, restrooms were gorgeously decorated and clean. Excellent view of mountains. Highly recommend to anyone staying in the area.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9738268080000001,"sentiment_breakdown":[["Overall wonderful hotel.",["positive",0.97834104]],["Property was beautiful, clean and staff was very nice.",["positive",0.9730569]],["Beds were comfortable, restrooms were gorgeously decorated and clean.",["positive",0.93410516]],["Excellent view of mountains.",["positive",0.9893472]],["Highly recommend to anyone staying in the area.",["positive",0.99428374]]],"reviewer_fake_points":70}

Review Count History
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