reviewerid5D16F81BDAFF86745429325ABBD3A286reviewernameKelly SreviewtextI just returned from this hotel with my family of 6 On the positive sidennHotel has lots of areas and activities for families to enjoy beautiful beach views sunset was amazing Our rooms were quiet and comfortable for family of 6nOur request for joining rooms was accommodated at check innLots of pools with towel exchange provided nA lot of tours pick up here many restaurantsshops in walking distancenComplimentary room given to change on check out daynnOn the negative sidenReviews are correct about really long wait to check in this needs to be improved Took over an hour to get to check in desk in line then another 30 minutes at the desknnFood on property is easily 2X price that of other restaurants in the immediate area we either ate off property or went to local ABC convenient store and brought back to hotel nnConcierge wasnt able to answer questions I had about the area but instead pushed their toursnreviewrating40sentimentclassunknownsentimentresult07434601466666666sentimentbreakdownI just returned from this hotel with my family of 6unknown044911984On the positive side Hotel has lots of areas and activities for families to enjoy beautiful beach views sunset was amazingpositive09614127Our rooms were quiet and comfortable for family of 6 Our request for joining rooms was accommodated at check in Lots of pools with towel exchange provided A lot of tours pick up here many restaurantsshops in walking distance Complimentary room given to change on check out day On the negative side Reviews are correct about really long wait to check in this needs to be improvedpositive08198479reviewerfakepoints15

reviewerid8690C108A6E0932EEA9A9E74011647ACreviewernameLeighroybreviewtextI travelled with my wife and two young kids upon arrival we were offered an upgrade to the rainbow tower this is right on the beach We paid for our upgrade and then waited for our room be become available Two hours later I was called and informed that there were no rooms available in the rainbow tower and were then offered a juniour suite in the diamond tower When I arrived at our juniour suite i realised it was right next to a noisy elevator the room itself was very dark and basic I ventured out onto the balcony and noticed one of the sunlounge chairs has a massive rip in it I also noticed that the cement block dividing wall between our room and the one next to it was broken and in disrepair We asked to be moved elsewhere we were then offered a juniour suite in the tapa tower This room has never been updated since it was built there was a bad repair on the painted wall between the beds I had a sore back for the entirerity of our stay as the matresses are spent The carpet is in desperater need of a shampoo not just a quick vacuum The shower head in the bathroom is hanging out of the wall the window furnishings are beyond dated For the price we paid to stay here I cannot express how dissapoited we were with the accomodation provided I would be embarrassed to reccommend this property to anyonereviewrating20sentimentclassunknownsentimentresult07233296584615385sentimentbreakdownI travelled with my wife and two young kids upon arrival we were offered an upgrade to the rainbow tower this is right on the beachpositive094918936We paid for our upgrade and then waited for our room be become availablepositive08071242Two hours later I was called and informed that there were no rooms available in the rainbow tower and were then offered a juniour suite in the diamond towerpositive08370817When I arrived at our juniour suite i realised it was right next to a noisy elevator the room itself was very dark and basicpositive081882244I ventured out onto the balcony and noticed one of the sunlounge chairs has a massive rip in itunknown078154474I also noticed that the cement block dividing wall between our room and the one next to it was broken and in disrepairunknown06784533We asked to be moved elsewhere we were then offered a juniour suite in the tapa towerpositive079721797This room has never been updated since it was built there was a bad repair on the painted wall between the bedsnegative018917255I had a sore back for the entirerity of our stay as the matresses are spentpositive09833161The carpet is in desperater need of a shampoo not just a quick vacuumpositive091745156The shower head in the bathroom is hanging out of the wall the window furnishings are beyond datedunknown06708913For the price we paid to stay here I cannot express how dissapoited we were with the accomodation providedunknown074169123I would be embarrassed to reccommend this property to anyonenegative023132911reviewerfakepoints55

revieweridBF93E9C0145279F5ED91F944CF92ECCFreviewernameNavigator43782038220reviewtextIt was our first time to the island and we had a great time the hotel staff was supper friendly and everyone smiled and greeted us The amenities were great we never would of had to leave the hotel they have everything on sitereviewrating50sentimentclasspositivesentimentresult08992127sentimentbreakdownIt was our first time to the island and we had a great time the hotel staff was supper friendly and everyone smiled and greeted uspositive09215527The amenities were great we never would of had to leave the hotel they have everything on sitepositive08768727reviewerfakepoints40

reviewerid9D633A4412E99F43B11F1F8BAAA596B9reviewernameSeaside113reviewtextFamily vacation with parents teenager and young adult kids Stayed in the Ali’i Tower and it was beyond great The service in this Tower was on point We were able to walk into Waikiki Beach is literally 20 steps out the Ali’i Tower reviewrating40sentimentclasspositivesentimentresult080995351sentimentbreakdownFamily vacation with parents teenager and young adult kidspositive089680785Stayed in the Ali’i Tower and it was beyond greatpositive094225514The service in this Tower was on pointunknown064123666We were able to walk into Waikikipositive08491381Beach is literally 20 steps out the Ali’i Towerunknown07203298reviewerfakepoints20