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Overview
  • How are reviewers describing this item?
    here, great, ordered, good and said.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 1,626 reviews as of our last analysis date on Aug 3 2017.
Reviews Summary

{"reviewer_id":"5D16F81BDAFF86745429325ABBD3A286","reviewer_name":"Kelly S","review_text":"I just returned from this hotel with my family of 6. On the positive side:\n\nHotel has lots of areas and activities for families to enjoy - beautiful beach, views, sunset was amazing. Our rooms were quiet and comfortable for family of 6\nOur request for joining rooms was accommodated at check in\nLots of pools with towel exchange provided \nA lot of tours pick up here, many restaurants/shops in walking distance\nComplimentary room given to change on check out day\n\nOn the negative side:\nReviews are correct about really long wait to check in - this needs to be improved. Took over an hour to get to check in desk in line, then another 30 minutes at the desk\n\nFood on property is easily 2X price that of other restaurants in the immediate area - we either ate off property or went to local ABC (convenient) store and brought back to hotel \n\nConcierge wasn't able to answer questions I had about the area, but instead pushed their tours\n","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7434601466666666,"sentiment_breakdown":[["I just returned from this hotel with my family of 6.",["unknown",0.44911984]],["On the positive side: Hotel has lots of areas and activities for families to enjoy - beautiful beach, views, sunset was amazing.",["positive",0.9614127]],["Our rooms were quiet and comfortable for family of 6 Our request for joining rooms was accommodated at check in Lots of pools with towel exchange provided A lot of tours pick up here, many restaurants/shops in walking distance Complimentary room given to change on check out day On the negative side: Reviews are correct about really long wait to check in - this needs to be improved.",["positive",0.8198479]]],"reviewer_fake_points":-15}


{"reviewer_id":"8690C108A6E0932EEA9A9E74011647AC","reviewer_name":"Leighroyb","review_text":"I travelled with my wife and two young kids, upon arrival we were offered an upgrade to the rainbow tower, this is right on the beach. We paid for our upgrade and then waited for our room be become available. Two hours later I was called and informed that there were no rooms available in the rainbow tower, and were then offered a juniour suite in the diamond tower. When I arrived at our juniour suite i realised it was right next to a noisy elevator, the room itself was very dark and basic. I ventured out onto the balcony and noticed one of the sunlounge chairs has a massive rip in it. I also noticed that the cement block dividing wall between our room and the one next to it was broken and in disrepair. We asked to be moved elsewhere, we were then offered a juniour suite in the tapa tower. This room has never been updated since it was built, there was a bad repair on the painted wall between the beds. I had a sore back for the entirerity of our stay as the matresses are spent. The carpet is in desperater need of a shampoo not just a quick vacuum. The shower head in the bathroom is hanging out of the wall, the window furnishings are beyond dated. For the price we paid to stay here, I cannot express how dissapoited we were with the accomodation provided. I would be embarrassed to reccommend this property to anyone.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7233296584615385,"sentiment_breakdown":[["I travelled with my wife and two young kids, upon arrival we were offered an upgrade to the rainbow tower, this is right on the beach.",["positive",0.94918936]],["We paid for our upgrade and then waited for our room be become available.",["positive",0.8071242]],["Two hours later I was called and informed that there were no rooms available in the rainbow tower, and were then offered a juniour suite in the diamond tower.",["positive",0.8370817]],["When I arrived at our juniour suite i realised it was right next to a noisy elevator, the room itself was very dark and basic.",["positive",0.81882244]],["I ventured out onto the balcony and noticed one of the sunlounge chairs has a massive rip in it.",["unknown",0.78154474]],["I also noticed that the cement block dividing wall between our room and the one next to it was broken and in disrepair.",["unknown",0.6784533]],["We asked to be moved elsewhere, we were then offered a juniour suite in the tapa tower.",["positive",0.79721797]],["This room has never been updated since it was built, there was a bad repair on the painted wall between the beds.",["negative",0.18917255]],["I had a sore back for the entirerity of our stay as the matresses are spent.",["positive",0.9833161]],["The carpet is in desperater need of a shampoo not just a quick vacuum.",["positive",0.91745156]],["The shower head in the bathroom is hanging out of the wall, the window furnishings are beyond dated.",["unknown",0.6708913]],["For the price we paid to stay here, I cannot express how dissapoited we were with the accomodation provided.",["unknown",0.74169123]],["I would be embarrassed to reccommend this property to anyone.",["negative",0.23132911]]],"reviewer_fake_points":55}


{"reviewer_id":"BF93E9C0145279F5ED91F944CF92ECCF","reviewer_name":"Navigator43782038220","review_text":"It was our first time to the island and we had a great time, the hotel staff was supper friendly and everyone smiled and greeted us. The amenities were great we never would of had to leave the hotel they have everything on site.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8992127,"sentiment_breakdown":[["It was our first time to the island and we had a great time, the hotel staff was supper friendly and everyone smiled and greeted us.",["positive",0.9215527]],["The amenities were great we never would of had to leave the hotel they have everything on site.",["positive",0.8768727]]],"reviewer_fake_points":40}


{"reviewer_id":"9D633A4412E99F43B11F1F8BAAA596B9","reviewer_name":"Seaside113","review_text":"Family vacation with parents, teenager and young adult kids. Stayed in the Ali’i Tower and it was beyond great!!! The service in this Tower was on point. We were able to walk into Waikiki. Beach is literally 20 steps out the Ali’i Tower!!! ","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.80995351,"sentiment_breakdown":[["Family vacation with parents, teenager and young adult kids.",["positive",0.89680785]],["Stayed in the Ali’i Tower and it was beyond great!",["positive",0.94225514]],["The service in this Tower was on point.",["unknown",0.64123666]],["We were able to walk into Waikiki.",["positive",0.8491381]],["Beach is literally 20 steps out the Ali’i Tower!",["unknown",0.7203298]]],"reviewer_fake_points":20}

Review Count History
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