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Overview
  • How are reviewers describing this item?
    here, nice, friendly, great and live.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 10 reviews as of our last analysis date on Jul 27 2017.
Reviews Summary

{"reviewer_id":"9E0978B1AD48D3C34A955DAE7ECC044E","reviewer_name":"Diletta","review_text":"I may say many things about this agency, but I will just choose a few:\n\n1.Thy asked us for a lot of money and when we arrived in our “apartment”, we found there were just 6 beds on the floor in a open space (with people eating next to us). When we told them this was not what we paid for, thy asked us to pay 50 dollars more to move to an hotel! This is the only agency in the world that makes their client pay for their mistakes! \n\nWhen we told them this was not respectful, they said they were gonna re-consider their position and give us back the money, and after more than 2 weeks after our trip they never did....\n\n2.Again, they reserved for us another hotel in Tel Aviv, when we arrived one bed was broken and the rooms where not clean... and again they did nothing. \n\n3. One of the driver decided to change the way to the hotel (with us in the car) to do a little stop for personal reasons (quite questionable) and when we told the agency their reply was that the stop was of a “non-harmless nature”. And again, they did nothing.\n\nI think this agency did not really get what the role of an agency should be. \n\nIf you want to have a nice trip, don’t count on them!!\n\nNot recommended at all!\n\nDiletta","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.5021969264285715,"sentiment_breakdown":[["I may say many things about this agency, but I will just choose a few: 1.",["positive",0.89873075]],["Thy asked us for a lot of money and when we arrived in our “apartment”, we found there were just 6 beds on the floor in a open space (with people eating next to us).",["positive",0.88559]],["When we told them this was not what we paid for, thy asked us to pay 50 dollars more to move to an hotel!",["unknown",0.59776616]],["This is the only agency in the world that makes their client pay for their mistakes!",["unknown",0.5340952]],["When we told them this was not respectful, they said they were gonna re-consider their position and give us back the money, and after more than 2 weeks after our trip they never did.",["unknown",0.47551438]],["2.",["positive",0.80257684]],["Again, they reserved for us another hotel in Tel Aviv, when we arrived one bed was broken and the rooms where not clean.",["negative",0.16139898]],["and again they did nothing.",["unknown",0.41545507]],["3.",["positive",0.79944634]],["One of the driver decided to change the way to the hotel (with us in the car) to do a little stop for personal reasons (quite questionable) and when we told the agency their reply was that the stop was of a “non-harmless nature”.",["unknown",0.45519063]],["And again, they did nothing.",["unknown",0.435214]],["I think this agency did not really get what the role of an agency should be.",["negative",0.20143235]],["If you want to have a nice trip, don’t count on them!",["unknown",0.34731254]],["Not recommended at all!",["negative",0.02103373]]],"reviewer_fake_points":40}


{"reviewer_id":"ECF658D5E887F9EDF14040E225755A77","reviewer_name":"Amir S","review_text":"A very responsible travel agency. Well connected to local Jordanian service providers for years. TOTAL ownership from A2Z. These guys know their business. The create a customized agenda per your wants and dreams and match them with professional; service providers. On the day of the trip they make sure you embark safely on your trip and ensure you that they are always available for anything at any time. They actually were. I had a question at one time and it took them 5 minutes to get back to me. Highly recommended for personal dedicated tours based on my wife and mine latest experience.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8649914833333333,"sentiment_breakdown":[["A very responsible travel agency.",["positive",0.9776143]],["Well connected to local Jordanian service providers for years.",["positive",0.84764296]],["TOTAL ownership from A2Z.",["unknown",0.71509206]],["These guys know their business.",["positive",0.84195346]],["The create a customized agenda per your wants and dreams and match them with professional; service providers.",["positive",0.9006995]],["On the day of the trip they make sure you embark safely on your trip and ensure you that they are always available for anything at any time.",["positive",0.85425913]],["They actually were.",["unknown",0.7481947]],["I had a question at one time and it took them 5 minutes to get back to me.",["positive",0.912291]],["Highly recommended for personal dedicated tours based on my wife and mine latest experience.",["positive",0.98717624]]],"reviewer_fake_points":-70}


{"reviewer_id":"7A9275CC0BD2296CED2B4E1FFE8E1C69","reviewer_name":"Marius P","review_text":"I highly recommend Desert Eco Tours! The logistics of the tour were handled very professionally. Both the Israeli staff and their Jordanian counterparts assured that everything went smooth, including the border crossings. I definitely don't regret picking the 1.5 days tour instead of the 1 day one, since it gave me the opportunity to hike up to the Monastery (amazing trail), to take the Petra by Night tour and also to experience staying in a Bedouin camp, not to mention the spectacular Wadi Rum in the second day. The tour guides and drivers were also very informative and professional. I would also like to thank Liz for helping me throughout the booking process and for promptly answering all my questions.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8765361085714284,"sentiment_breakdown":[["I highly recommend Desert Eco Tours!",["positive",0.9832803]],["The logistics of the tour were handled very professionally.",["unknown",0.7235987]],["Both the Israeli staff and their Jordanian counterparts assured that everything went smooth, including the border crossings.",["unknown",0.7726928]],["I definitely don't regret picking the 1.",["positive",0.9094303]],["5 days tour instead of the 1 day one, since it gave me the opportunity to hike up to the Monastery (amazing trail), to take the Petra by Night tour and also to experience staying in a Bedouin camp, not to mention the spectacular Wadi Rum in the second day.",["positive",0.95263237]],["The tour guides and drivers were also very informative and professional.",["positive",0.92733145]],["I would also like to thank Liz for helping me throughout the booking process and for promptly answering all my questions.",["positive",0.86678684]]],"reviewer_fake_points":40}


{"reviewer_id":"E684F06FE5D32B893551CE850311EA9A","reviewer_name":"Daniel Kurniawan","review_text":"We had 3 days tour in Jordan , going to Petra and Wadi Rum from Eilat. Desert Eco tours arrange all the acitivities including the time in Eilat while we are waiting to cross the border later in the day. \nFirst of all, I love their punctual and proffesionalism. We arrived in Eilat early in the morning and someone already there when we came out from the baggage claim. Never, they are letting us to wait in any activities. The 4 hour , red Canyon, in Eilat turned out to be one of the best of our days in Israel and Jordan. The guide, Barr, is excellent in helping us understand the history of the Canyon and he also seems very proffesional in making sure our safety during the hike.\nCrossing border is just peace of cake since they have organized it in detail between their liason in Jordan and their person in charge in getting the visa.\n\nWould definitely using this agency again on our next trip to Israel in the near future.\n\nRinat, our Tour Specialist, is really patience and helpful in designing the activities. I am happy to finally meet her in person at her office. Two thumbs up for Desert Eco. \nI know the company from the blogging of people who experienced using them as their tour operators and it turned out to be best and valid referral.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.889280503846154,"sentiment_breakdown":[["We had 3 days tour in Jordan , going to Petra and Wadi Rum from Eilat.",["positive",0.9241083]],["Desert Eco tours arrange all the acitivities including the time in Eilat while we are waiting to cross the border later in the day.",["positive",0.8442261]],["First of all, I love their punctual and proffesionalism.",["positive",0.9757641]],["We arrived in Eilat early in the morning and someone already there when we came out from the baggage claim.",["unknown",0.7708064]],["Never, they are letting us to wait in any activities.",["unknown",0.71872205]],["The 4 hour , red Canyon, in Eilat turned out to be one of the best of our days in Israel and Jordan.",["positive",0.9571017]],["The guide, Barr, is excellent in helping us understand the history of the Canyon and he also seems very proffesional in making sure our safety during the hike.",["positive",0.9947161]],["Crossing border is just peace of cake since they have organized it in detail between their liason in Jordan and their person in charge in getting the visa.",["unknown",0.7236799]],["Would definitely using this agency again on our next trip to Israel in the near future.",["positive",0.9755191]],["Rinat, our Tour Specialist, is really patience and helpful in designing the activities.",["positive",0.9278189]],["I am happy to finally meet her in person at her office.",["positive",0.92729366]],["Two thumbs up for Desert Eco.",["positive",0.9175859]],["I know the company from the blogging of people who experienced using them as their tour operators and it turned out to be best and valid referral.",["positive",0.90330434]]],"reviewer_fake_points":-145}

Review Count History
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