reviewerid3A741A84BEAAB80359B0640DA41C643DreviewernameMia BreviewtextWe booked the hotel three times through Hotelscom and had the booking confirmed A couple of days later we received a cancellation because my credit card wasn´t confirmed I checked with my bank and everything was ok with my card They could see the hotel gave the wrong cvcnumbernnSo DO NOT book a nonrefundable booking if you are booking from Europe I spoke with the hotel and they said they have a lot of problems with overseas credit cards Well the hotel had all my contact information it wouldn´t be too hard to ask for another credit card instead of just cancel the booking after a couple of days nnWe thought everything was fine when we had the first confirmation and then suddenly it was canceled Now we have to book something else to a much higher ratereviewrating10sentimentclassunknownsentimentresult064139492sentimentbreakdownWe booked the hotel three times through Hotelspositive09521127com and had the booking confirmedunknown06782987A couple of days later we received a cancellation because my credit card wasn´t confirmedunknown060611504I checked with my bank and everything was ok with my cardunknown07638991They could see the hotel gave the wrong cvcnumberunknown05311199So DO NOT book a nonrefundable booking if you are booking from Europenegative012751824I spoke with the hotel and they said they have a lot of problems with overseas credit cardsunknown049087235Well the hotel had all my contact information it wouldn´t be too hard to ask for another credit card instead of just cancel the booking after a couple of dayspositive082735324We thought everything was fine when we had the first confirmation and then suddenly it was canceledunknown070536053Now we have to book something else to a much higher rateunknown07312994reviewerfakepoints35

reviewerid37F3659E1A395850A62033545769FD2BreviewernameKteCreviewtextWe stayed here for 5 nights and it was great Location wise it’s a small walk to Fisherman’s square it’s near one of the stops of the hop onoff bus and finally it’s close to the crooked street nThe best part of our stay was the staff extremely friendly and helpful Nothing was an issue at all Very lovely would stay there again because of the staffreviewrating50sentimentclassunknownsentimentresult07691201480000001sentimentbreakdownWe stayed here for 5 nights and it was greatpositive095396584Location wise it’s a small walk to Fisherman’s square it’s near one of the stops of the hop onoff bus and finally it’s close to the crooked streetunknown05498272The best part of our stay was the staff extremely friendly and helpfulpositive09811364Nothing was an issue at allunknown06762766Very lovely would stay there again because of the staffunknown06843947reviewerfakepoints20

revieweridBADAD2570298050660F038931169C045reviewernamegillsibsonreviewtextGreat location Room comfortable with everything we needed Breakfast was OK and there was coffee always available Within walking distance of China Town and fishermans wharf Our room had a good view but had to pay extra to be on the top floorreviewrating40sentimentclassunknownsentimentresult074286766sentimentbreakdownGreat locationunknown07262605Room comfortable with everything we neededpositive099409664Breakfast was OK and there was coffee always availablepositive08739528Within walking distance of China Town and fishermans wharfnegative028176636Our room had a good view but had to pay extra to be on the top floorpositive0838262reviewerfakepoints5

reviewerid35FC50E11587089CFE71DC6D01FDF677reviewernamePei ChenreviewtextOur bags and passports got stolen in the dining area during breakfast time The thief appeared to just walked from the outside directly into the dining area and left going through another door passing the lobby showing he was familiar with the place There wasn’t any kind of security check so anybody can literally walk in and fetch stuff from the dining area without any trouble but all guests have to ask for key from the front desk to use the lobby restrooms After the incident the front desk refused to call police for us we had to keep asking them just to get the manager to show up and let us see the surveillance footage They claimed they could not reach the managers because they usually couldn’t do so and seem like something’s wrong with the phone but the phone was actually fine as we saw them use it afterwardsnThe manager later showed up with a cold attitude saying the 1st floor is public area they are not responsible for anything happened in there The front desk lady said with an ironic tone that our stolen bags were not equipped with GPS so they can’t do nothing We understand they couldn’t do much help in finding the thief or the stolen bags for us as that should be police work but they at least could have made themselves look like they were willing to help or like they really care Unfortunately THEY DID NOT CARE AT ALL ABOUT THE SAFETY OF THEIR GUEST’S PROPERTY nWe later did see the footage but the time setting was off so it took us a long time to look through all the recordingsnnBesides all these there are no elevators to the parking lot you have to carry luggage up and down stairs One of the elevators was broken and it took ages to get to the floor you want to be It was a very unpleasant stay for usnn这间酒店不安全 完全没有管制出入，从大门可以直接走进去酒店餐厅，没有人会检查。早餐得付钱才能吃的，我们去餐厅吃早餐，外头的人直接走到餐厅里把我们的背包，现金，护照都给偷了 酒店前台还不想帮忙报警，也不想帮忙调监视器，让他们联系经理推说电话不通，其实後来根本还看到他们在用 後来经理出来了，说酒店餐厅谁想进就进，他们不管，要报警让我们自己去网上报，态度非常差非常冷漠 前台小姐还说 “你的背包又没有GPS我怎麽知道要怎麽办”n我们好说歹说他们才让我们看监视影片，但花了很久才找到事发时段的影片，因为他们的摄像机时间整个是错的n大厅厕所要跟前台拿钥匙才能进，房客付钱才能吃的餐厅却没有人管n从头到尾没有听到一句道歉或是至少表示同情。如果是在大街上被抢那也就认了，但餐厅是酒店的室内区域，真的非常夸张nn至於旅馆设施，停车场没有直达电梯，想去电梯要爬楼梯，拿着行李非常不方便。电梯只有两台，一台是坏的，所有人都在用，等十几分钟都搭不到。浴室的水忽冷忽热，这样的酒店劝大家都别去reviewrating10sentimentclassunknownsentimentresult039932059650000007sentimentbreakdownOur bags and passports got stolen in the dining area during breakfast timepositive09853086The thief appeared to just walked from the outside directly into the dining area and left going through another door passing the lobby showing he was familiar with the placepositive085542There wasn’t any kind of security check so anybody can literally walk in and fetch stuff from the dining area without any trouble but all guests have to ask for key from the front desk to use the lobby restroomspositive09394522After the incident the front desk refused to call police for us we had to keep asking them just to get the manager to show up and let us see the surveillance footagenegative010616855They claimed they could not reach the managers because they usually couldn’t do so and seem like something’s wrong with the phone but the phone was actually fine as we saw them use it afterwards The manager later showed up with a cold attitude saying the 1st floor is public area they are not responsible for anything happened in thereunknown0523601The front desk lady said with an ironic tone that our stolen bags were not equipped with GPS so they can’t do nothingunknown059922737We understand they couldn’t do much help in finding the thief or the stolen bags for us as that should be police work but they at least could have made themselves look like they were willing to help or like they really carepositive087565047Unfortunately THEY DID NOT CARE AT ALL ABOUT THE SAFETY OF THEIR GUEST’S PROPERTYnegative019530179We later did see the footage but the time setting was off so it took us a long time to look through all the recordings Besides all these there are no elevators to the parking lot you have to carry luggage up and down stairsunknown055535835One of the elevators was broken and it took ages to get to the floor you want to beunknown05237841It was a very unpleasant stay for usunknown05300603这间酒店不安全unknown07262605前台小姐还说 “你的背包又没有GPS我怎麽知道要怎麽办unknown05708187reviewerfakepoints15