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Overview
  • How are reviewers describing this item?
    best, done, great, honest and good.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 24 reviews as of our last analysis date on Aug 2 2017.
Reviews Summary

{"reviewer_id":"EF842965260132D7ACC5F237F93A144E","reviewer_name":"Mike W","review_text":"My fiancée and I stayed here for a few nights on a surprise weekend away. The staff were superb, the manager (Rafael?) at the time in particular. The hotel was competitively priced, easy to find, convenient to travel to/from, extremely clean, modern and tastefully decorated. It was a special weekend for us and we were given a free upgrade to a junior suite and weren't charged for a package I ordered in advance, which was a really nice touch which I appreciated. Thanks for everything","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8745811079999999,"sentiment_breakdown":[["My fiancée and I stayed here for a few nights on a surprise weekend away.",["positive",0.9623272]],["The staff were superb, the manager (Rafael?",["unknown",0.7313886]],[") at the time in particular.",["positive",0.820997]],["The hotel was competitively priced, easy to find, convenient to travel to/from, extremely clean, modern and tastefully decorated.",["positive",0.98079324]],["It was a special weekend for us and we were given a free upgrade to a junior suite and weren't charged for a package I ordered in advance, which was a really nice touch which I appreciated.",["positive",0.8773995]]],"reviewer_fake_points":25}


{"reviewer_id":"7763DAF6B82390694D46B53489883B13","reviewer_name":"Sofia Alves","review_text":"Me and some friends went to stay there in order to attend a concert. Our flight was incredibly delayed and to top it off we had trouble getting to the Hotel. Things started looking up when we went to check in with Maria from reception. She was just so friendly, smiling and being so helpful. Made us feel so welcome! Got us amazing rooms plus made sure we knew just how to get to the venue. Loved the fact that we got a card wishing us a good concert. Loved the breakfast and the restaurant staff. Such a lovely couple of days. Will definitely be back.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9236711850000001,"sentiment_breakdown":[["Me and some friends went to stay there in order to attend a concert.",["positive",0.9584205]],["Our flight was incredibly delayed and to top it off we had trouble getting to the Hotel.",["positive",0.87920874]],["Things started looking up when we went to check in with Maria from reception.",["positive",0.8568242]],["She was just so friendly, smiling and being so helpful.",["positive",0.91856587]],["Made us feel so welcome!",["positive",0.94057083]],["Got us amazing rooms plus made sure we knew just how to get to the venue.",["positive",0.97173697]],["Loved the fact that we got a card wishing us a good concert.",["positive",0.944885]],["Loved the breakfast and the restaurant staff.",["positive",0.975601]],["Such a lovely couple of days.",["positive",0.87840784]],["Will definitely be back.",["positive",0.9124909]]],"reviewer_fake_points":-50}


{"reviewer_id":"0665B5A8D5F95E610F33B2C3B1BDE56F","reviewer_name":"liveandlove2travel","review_text":"We just loved our stay at this hotel! We had two rooms on one of the executive levels. One for my husband and I and one for the kids. We typically stay within the Hilton family of brands for points and status. This stay however, I had booked with a third party (stupid as I missed a ton of points!) \n\nThe staff was fantastic! The manager of the main restaurant is above and beyond professional! We arrived at breakfast one morning 30 min after it ended (based on the time an employee had told us breakfast went to.) The manager tried first to accommodate us in the restaurant but it wasn't possible as the whole buffet had been cleared. Because of that, he offered us the lobby bar menu and comped the whole meal. That was totally unexpected and far exceeded our expectations. The front desk staff had the kids' room decorated and sent up a slice of chocolate cake on the day of my son's 16th birthday - what a wonderful surprise for him! The Indian/Pakistani man working in the executive lounge too was fantastic! During our almost weeklong stay, he got to know what we liked and would offer us more - he was extremely accommodating on the one evening we came in a few minutes after the managers reception ended. The concierge too was extremely helpful with useful tips and info.\n\nThe executive lounge was great. We even ended up eating dinner in there one night. The kids didn't love that but my husband and I liked the salads and offerings that evening. There is even a nice tea at tea time with scones and cookies. The breakfast in the lounge was limited so we chose to eat in the main restaurant instead. \n\nLocation: Very close to public transportation and also not far by car to the main tourist attractions. Because we went over Christmas break, we opted to have a rental car for the week the congestion tax was waived that week and parking was free nearly everywhere due to the holidays.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9094643563636363,"sentiment_breakdown":[["We just loved our stay at this hotel!",["positive",0.9493115]],["We had two rooms on one of the executive levels.",["positive",0.97867477]],["One for my husband and I and one for the kids.",["positive",0.9676385]],["We typically stay within the Hilton family of brands for points and status.",["positive",0.9487512]],["This stay however, I had booked with a third party (stupid as I missed a ton of points!",["positive",0.79627144]],[") The staff was fantastic!",["positive",0.91728973]],["The manager of the main restaurant is above and beyond professional!",["positive",0.82491803]],["We arrived at breakfast one morning 30 min after it ended (based on the time an employee had told us breakfast went to.",["unknown",0.72361684]],[") The manager tried first to accommodate us in the restaurant but it wasn't possible as the whole buffet had been cleared.",["unknown",0.5174466]],["Because of that, he offered us the lobby bar menu and comped the whole meal.",["positive",0.9281349]],["That was totally unexpected and far exceeded our expectations.",["positive",0.9520684]],["The front desk staff had the kids' room decorated and sent up a slice of chocolate cake on the day of my son's 16th birthday - what a wonderful surprise for him!",["positive",0.96824384]],["The Indian/Pakistani man working in the executive lounge too was fantastic!",["positive",0.9564849]],["During our almost weeklong stay, he got to know what we liked and would offer us more - he was extremely accommodating on the one evening we came in a few minutes after the managers reception ended.",["positive",0.95934075]],["The concierge too was extremely helpful with useful tips and info.",["positive",0.94416517]],["The executive lounge was great.",["positive",0.9419602]],["We even ended up eating dinner in there one night.",["positive",0.9494201]],["The kids didn't love that but my husband and I liked the salads and offerings that evening.",["positive",0.9596898]],["There is even a nice tea at tea time with scones and cookies.",["positive",0.99464697]],["The breakfast in the lounge was limited so we chose to eat in the main restaurant instead.",["positive",0.9894633]],["Location: Very close to public transportation and also not far by car to the main tourist attractions.",["positive",0.9288933]],["Because we went over Christmas break, we opted to have a rental car for the week the congestion tax was waived that week and parking was free nearly everywhere due to the holidays.",["positive",0.9117856]]],"reviewer_fake_points":-120}


{"reviewer_id":"5BF6F4DA2FE2F43B8DCADF0AE9D151DF","reviewer_name":"Mike M","review_text":"The Hilton Hotel Canary Wharf is situated in a great part of London, tube stations close by and also the DLR. The Hotel itself is first class and at very reasonable rates for London, the Hotel staff are suberb could not fault anything and the Al a carte restaurant amazing food and great value.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.966444195,"sentiment_breakdown":[["The Hilton Hotel Canary Wharf is situated in a great part of London, tube stations close by and also the DLR.",["positive",0.94595236]],["The Hotel itself is first class and at very reasonable rates for London, the Hotel staff are suberb could not fault anything and the Al a carte restaurant amazing food and great value.",["positive",0.98693603]]],"reviewer_fake_points":20}

Review Count History
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