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Overview
  • How are reviewers describing this item?
    delicious, great, good, here and best.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 575 reviews as of our last analysis date on Aug 27 2017.
Reviews Summary

{"reviewer_id":"6D693AA5276030D648BE647AE384B6B5","reviewer_name":"stev0mellor","review_text":"Try to give a balanced review. Check in was quick for us but only 3 family’s checking in. I did see much longer queues through our stay. We arrived before check in but our room was ready so no issues. Small room due to 3 beds in room. Walls are wood chip effect painted grey and brown. Bed sheets were clean. Mattresses stained and hard pillows traditional Spanish ones quite hard. Bedding about 10 years old. \nYou have to pay €4 a day for safe plus a €10 deposit. Electrics are operated via putting your door card in socket in the wall. Lots of people complaining about this as they couldn’t leave air con on in room for when they returned. However it saves money and environment. Also u can just cheat and put any card in and the electric will stay on. Room has a modern tv with numerous channels 3 are English (all news). Lots of complaints about the noise from the club next door but we haven’t heard that! Heard lots of noise from people coming in from club but not actual club. You won’t get a full sleep if your a light sleeper. I am so I’m used to it and family are heavy sleepers so didn’t hear it. Cleaning of room is quick and not detailed but ok. Expect 3 star! \nFood generally was nice every morning and evening with a good spread of things. So my 4 year old always had something. The management of it however is poor! It is a stampede. we learned to go early 8am for breakfast and late 9.30 pm for dinner. Hotel doesn’t cater solely for English (which isn’t a bad thing! but will be for some) hotel is a real mix of nationality’s. as such it creates a real mix of expected manners!! Generally majority of guests Are Spanish or Catalan. Been to this area 3 times and generally found the local people rude and dismissive of English. however considering, we English send over the worst aspects of society with poor tattoos, attitudes, social standing and manners. I can’t blame them. Hotel is near the beach but it is pain walking there n back everyday, also you Get accosted by lucky lucky men. We ate down the road at Linda’s bar most evening and breakfast as the food hall in hotel was a chore. The rush and lack of seats was to much! At Linda bar They were very kind to my little boy and do nice food. The hotel basically has to many guests to cater for them properly pools are nice but small. However bar area massive! Didn’t see anything in way of entertainment advertised but told there was some on. Didn’t go to any. \n Careful of the sliding balcony doors we had to spend 4 ours stuck on our balcony due to the lock being on a latch. which was our fault. however most hotels I know don’t allow this to happen they have specific locks that don’t do this. The pictures make it look lovely. and in general there were a lot of positives but when you scratch surface problems occur. In general if you don’t expect to much and can laugh at the stuff that goes on then your stay will be almost ok. however I can see how it would be a disappointment for most!","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.785452628571429,"sentiment_breakdown":[["Try to give a balanced review.",["unknown",0.7838524]],["Check in was quick for us but only 3 family’s checking in.",["unknown",0.7334301]],["I did see much longer queues through our stay.",["positive",0.9206053]],["We arrived before check in but our room was ready so no issues.",["positive",0.93125427]],["Small room due to 3 beds in room.",["positive",0.9506357]],["Walls are wood chip effect painted grey and brown.",["unknown",0.47313094]],["Bed sheets were clean.",["positive",0.94371533]],["Mattresses stained and hard pillows traditional Spanish ones quite hard.",["positive",0.81812924]],["Bedding about 10 years old.",["unknown",0.5334856]],["You have to pay €4 a day for safe plus a €10 deposit.",["unknown",0.59684366]],["Electrics are operated via putting your door card in socket in the wall.",["unknown",0.7608401]],["Lots of people complaining about this as they couldn’t leave air con on in room for when they returned.",["unknown",0.66511023]],["However it saves money and environment.",["positive",0.9175283]],["Also u can just cheat and put any card in and the electric will stay on.",["unknown",0.77718383]],["Room has a modern tv with numerous channels 3 are English (all news).",["positive",0.949152]],["Lots of complaints about the noise from the club next door but we haven’t heard that!",["positive",0.8052109]],["Heard lots of noise from people coming in from club but not actual club.",["unknown",0.6296218]],["You won’t get a full sleep if your a light sleeper.",["positive",0.855007]],["I am so I’m used to it and family are heavy sleepers so didn’t hear it.",["positive",0.96190387]],["Cleaning of room is quick and not detailed but ok.",["positive",0.88431823]],["Expect 3 star!",["unknown",0.5761537]],["Food generally was nice every morning and evening with a good spread of things.",["positive",0.98134845]],["So my 4 year old always had something.",["positive",0.9129418]],["The management of it however is poor!",["negative",0.07277472]],["It is a stampede.",["positive",0.9188532]],["we learned to go early 8am for breakfast and late 9.",["positive",0.8788138]],["30 pm for dinner.",["positive",0.95899224]],["Hotel doesn’t cater solely for English (which isn’t a bad thing!",["positive",0.8045617]],["but will be for some) hotel is a real mix of nationality’s.",["positive",0.9238602]],["as such it creates a real mix of expected manners!",["positive",0.95823973]],["Generally majority of guests Are Spanish or Catalan.",["positive",0.89249504]],["Been to this area 3 times and generally found the local people rude and dismissive of English.",["negative",0.19277535]],["however considering, we English send over the worst aspects of society with poor tattoos, attitudes, social standing and manners.",["positive",0.8294132]],["I can’t blame them.",["positive",0.9151438]],["Hotel is near the beach but it is pain walking there n back everyday, also you Get accosted by lucky lucky men.",["unknown",0.7269445]],["We ate down the road at Linda’s bar most evening and breakfast as the food hall in hotel was a chore.",["positive",0.97116977]],["The rush and lack of seats was to much!",["unknown",0.76540965]],["At Linda bar They were very kind to my little boy and do nice food.",["positive",0.990716]],["The hotel basically has to many guests to cater for them properly pools are nice but small.",["positive",0.9494866]],["However bar area massive!",["positive",0.8928882]],["Didn’t see anything in way of entertainment advertised but told there was some on.",["unknown",0.44454685]],["Didn’t go to any.",["unknown",0.69112974]],["Careful of the sliding balcony doors we had to spend 4 ours stuck on our balcony due to the lock being on a latch.",["positive",0.792553]],["which was our fault.",["unknown",0.7441383]],["however most hotels I know don’t allow this to happen they have specific locks that don’t do this.",["unknown",0.7630732]],["The pictures make it look lovely.",["positive",0.8252547]],["and in general there were a lot of positives but when you scratch surface problems occur.",["positive",0.8574825]],["In general if you don’t expect to much and can laugh at the stuff that goes on then your stay will be almost ok.",["unknown",0.7720606]],["however I can see how it would be a disappointment for most!",["unknown",0.59299946]]],"reviewer_fake_points":-40}


{"reviewer_id":"11DC648585D8ED3C618FB3EA78A23E7A","reviewer_name":"Lou","review_text":"Would not recommend this hotel it's a kip,from start to finish it was awful, rude staff,rooms dirty and drab,awful smell in bathroom every morning,food awful greasy and not what u see in pictures,and sunway rep absolutely no help whatsoever. She was only interested in whatever commission she must be making for her day trip attendance.When it was brought to her attention by us and another couple she really didn't want to know, could write a lot more but basically the place is a disgrace and put me off ever returning to Salou.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.43420757333333326,"sentiment_breakdown":[["Would not recommend this hotel it's a kip,from start to finish it was awful, rude staff,rooms dirty and drab,awful smell in bathroom every morning,food awful greasy and not what u see in pictures,and sunway rep absolutely no help whatsoever.",["negative",0.19238402]],["She was only interested in whatever commission she must be making for her day trip attendance.",["positive",0.97739875]],["When it was brought to her attention by us and another couple she really didn't want to know, could write a lot more but basically the place is a disgrace and put me off ever returning to Salou.",["negative",0.13283995]]],"reviewer_fake_points":60}


{"reviewer_id":"E0526B61AC355D6D3E0E059C162E7564","reviewer_name":"kerry028","review_text":"Stayed for a week with family, we had two rooms with three in each one the rooms are very small an not enough storage they are not cleaned or swept the glass in patio doors is dangerous as it is not fixed in properly. Food is mainly fish or pork, restaurant is clean but some guests were picking food up putting it on their plates then taking it off using their hands an throwing it back in main trays for other people to eat! This put us off eating in the restaurant. Staff are ok, they don’t seem to want to speak, animation team are friendly. Pool area nice lifeguards blow whistles all day long as you are not allowed any inflatables or balls in the pool. Always book tui hotels but feel this one is disappointing.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.6286216083333334,"sentiment_breakdown":[["Stayed for a week with family, we had two rooms with three in each one the rooms are very small an not enough storage they are not cleaned or swept the glass in patio doors is dangerous as it is not fixed in properly.",["negative",0.20800658]],["Food is mainly fish or pork, restaurant is clean but some guests were picking food up putting it on their plates then taking it off using their hands an throwing it back in main trays for other people to eat!",["unknown",0.7756161]],["This put us off eating in the restaurant.",["positive",0.8333316]],["Staff are ok, they don’t seem to want to speak, animation team are friendly.",["positive",0.80483234]],["Pool area nice lifeguards blow whistles all day long as you are not allowed any inflatables or balls in the pool.",["positive",0.9693673]],["Always book tui hotels but feel this one is disappointing.",["negative",0.18057573]]],"reviewer_fake_points":-10}


{"reviewer_id":"66C522D1B32CF62F58EE02E997EDC742","reviewer_name":"margaret hutchinson","review_text":"just spent 1 week california gardens Salou great hotel great food great location all staff were lovely near beach front lots of shops bars resturants would go back hotel very clean 2 lifeguards on pools they saved 2 children from drowning while we were they parents were not watching their children pools very clean walk down to the beach front on a night wath the foutains dance to music and other entertanment on front clean beach with life guards lots of families","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9114816,"sentiment_breakdown":[["just spent 1 week california gardens Salou great hotel great food great location all staff were lovely near beach front lots of shops bars resturants would go back hotel very clean 2 lifeguards on pools they saved 2 children from drowning while we were they parents were not watching their children pools very clean walk down to the beach front on a night wath the foutains dance to music and other entertanment on front clean beach with life guards lots of families",["positive",0.9114816]]],"reviewer_fake_points":50}

Review Count History
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