This analysis is outdated. Please reanalyze.

VerifiedTrusted Partner

Fakespot Verified Deals

Question
Check out Amazon Deals provided by our trusted partner Brad's Deals!
Get Better Amazon Deals  White arrow
Overview
  • How are reviewers describing this item?
    professional and new.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 15 reviews as of our last analysis date on Aug 16 2017.
Reviews Summary

{"reviewer_id":"E4309481C29CD6FCB181ADFC6E4B0368","reviewer_name":"D.Scott","review_text":"The front desk people were really nice, I became a world of Hyatt member. I stay there for 2 nights. The housekeeping staff was very rude and my room wasn’t clean for the 2 nights I was there. Food was cold. I called to get my sheets changed because it look like there was dog hair in my bed.i would have to rate this hotel a 4 star. I would never stay here again. I just wanna throw my membership in the trash just a waste of time","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7619437428571428,"sentiment_breakdown":[["The front desk people were really nice, I became a world of Hyatt member.",["positive",0.91130817]],["I stay there for 2 nights.",["positive",0.93866026]],["The housekeeping staff was very rude and my room wasn’t clean for the 2 nights I was there.",["unknown",0.7188908]],["Food was cold.",["positive",0.9053831]],["I called to get my sheets changed because it look like there was dog hair in my bed.",["unknown",0.70165807]],["i would have to rate this hotel a 4 star.",["unknown",0.7886923]],["I would never stay here again.",["unknown",0.3690135]]],"reviewer_fake_points":60}


{"reviewer_id":"5CE3097D3E0DF1FDD5004AB4F5126ECA","reviewer_name":"Utsav\u0026Garima","review_text":"This hotel has a great location, with-in 2 mins walking distance to the Niagra falls complex.\nEven though we checked in very late night (~2 am), but the whole process was very smooth. Room was clean and breakfast was also very good.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.90266955,"sentiment_breakdown":[["This hotel has a great location, with-in 2 mins walking distance to the Niagra falls complex.",["unknown",0.7852205]],["Even though we checked in very late night (~2 am), but the whole process was very smooth.",["positive",0.96825075]],["Room was clean and breakfast was also very good.",["positive",0.9545374]]],"reviewer_fake_points":-40}


{"reviewer_id":"7DDC6DE9AAD60F94C3E7176ABCA6767A","reviewer_name":"Beth M","review_text":"My family of four just returned back from our visit to Niagara Falls. We stayed at the Hyatt Place, which was within walking distance to almost all of the major attractions. The hotel staff were super friendly and helpful. We really loved the front desk staff. The only downfall to the hotel was the disgusting shower. The rest of the bathroom was clean but, I’ve seen cleaner showers in a locker room. I stopped at a local grocery store to pick up cleaner to clean the shower myself. I didn’t trust the cleaning staff to clean it when it looked like it hadn’t been cleaned in months. There was hair in the drain and mildew on the walls and floor. I would have given the hotel 5 stars had the shower been cleaner.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7756039329999999,"sentiment_breakdown":[["My family of four just returned back from our visit to Niagara Falls.",["unknown",0.6920835]],["We stayed at the Hyatt Place, which was within walking distance to almost all of the major attractions.",["positive",0.8572176]],["The hotel staff were super friendly and helpful.",["positive",0.9474347]],["We really loved the front desk staff.",["positive",0.95074755]],["The only downfall to the hotel was the disgusting shower.",["unknown",0.66576827]],["The rest of the bathroom was clean but, I’ve seen cleaner showers in a locker room.",["positive",0.9353123]],["I stopped at a local grocery store to pick up cleaner to clean the shower myself.",["positive",0.9424483]],["I didn’t trust the cleaning staff to clean it when it looked like it hadn’t been cleaned in months.",["unknown",0.30897108]],["There was hair in the drain and mildew on the walls and floor.",["unknown",0.5977532]],["I would have given the hotel 5 stars had the shower been cleaner.",["positive",0.85830283]]],"reviewer_fake_points":-10}


{"reviewer_id":"8ACD9783EBAC83CD39844645828CCBFC","reviewer_name":"kellypellice","review_text":"We stayed 2 nights. When we got there there wasn't bedding for the kids pull out bed. No blankets, no pillow cases. Tried to call and ask for them to be sent but no one answered. Had to go to the front desk and wait in line to ask for them. Thankfully they were able to get me a blanket, still wet, out of the dryer. Housekeeping never came on the second day, we needed shampoo and towels and couldn't get them. The front desk could only give us conditioner and said they would have shampoo and towels sent up but they never came. 5 of us had to share 4 towels and 1 bottle of shampoo. There was a terrible screeching noise coming from the ceiling of our room. We asked the front desk and they said it was the entire 4th floor and engineers were working on it. That continued for hours. Not very peaceful. Also one of the reasons we booked this hotel was because of the rooftop patio. Of course it was closed for private events both nights. There should be some sort of notice for that. The bartender down in the lobby was new and couldn't make drinks properly and didn't have all of the stuff she needed because of the same private parties. She had to leave the bar and go upstairs to get tonic. It wasn't exactly the stay we were hoping for. ","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.6445583326315789,"sentiment_breakdown":[["We stayed 2 nights.",["positive",0.8016594]],["When we got there there wasn't bedding for the kids pull out bed.",["unknown",0.7156969]],["No blankets, no pillow cases.",["positive",0.94585943]],["Tried to call and ask for them to be sent but no one answered.",["negative",0.01821644]],["Had to go to the front desk and wait in line to ask for them.",["unknown",0.3718042]],["Thankfully they were able to get me a blanket, still wet, out of the dryer.",["positive",0.8394447]],["Housekeeping never came on the second day, we needed shampoo and towels and couldn't get them.",["positive",0.91038066]],["The front desk could only give us conditioner and said they would have shampoo and towels sent up but they never came.",["positive",0.8387304]],["5 of us had to share 4 towels and 1 bottle of shampoo.",["unknown",0.5618628]],["There was a terrible screeching noise coming from the ceiling of our room.",["negative",0.14388117]],["We asked the front desk and they said it was the entire 4th floor and engineers were working on it.",["unknown",0.4512013]],["That continued for hours.",["positive",0.8628082]],["Not very peaceful.",["negative",0.08755182]],["Also one of the reasons we booked this hotel was because of the rooftop patio.",["positive",0.8980829]],["Of course it was closed for private events both nights.",["positive",0.8974218]],["There should be some sort of notice for that.",["positive",0.85343724]],["The bartender down in the lobby was new and couldn't make drinks properly and didn't have all of the stuff she needed because of the same private parties.",["unknown",0.75146323]],["She had to leave the bar and go upstairs to get tonic.",["unknown",0.7670275]],["It wasn't exactly the stay we were hoping for.",["unknown",0.53007823]]],"reviewer_fake_points":60}

Review Count History
Loading...