reviewerid3745BF806B7F9892077E6DBE91D1FB22reviewernameKCCblareviewtextOverall the resort is amazing very clean Our room gets housekeeping at least twice daily There is a jacuzzi on the balcony There are a varieties of restaurant choices no need for booking Food is delicious nnThe one thing that was upsetting and concerning was that there are scammers even among the resort staff members When I wanted to exchange USD to 800 mexican pesos the front desk employee’s response was shady at first he said “it is around 50 usd” then he paused and changed his response to “it is exactly 50 usd” In fact the exchange rate at the time was 1 usd 1919 mexican pesos in other words I paid about 10USD exchange fees When I wanted to get a taxi the resort would insist on getting you an overpriced taxi The bell boy told us the price to go to Aktun chen is 800 usd two ways with the taxi driver waiting for us until we come out of the place We decided we only want one way and ask the taxi driver to not wait for us as 800 mexican pesos 40usd is way overpriced for a 10min ride When we arrived we still got charged 400 mexican pesos 20USD for a one way 10min ride to the Aktun Chen even though we asked him to not wait for us After our excursion at the Aktun Chen Nature Park we decided to return to the entrance via a free shuttle bus provided by the Aktun Chen Nature Park and then return to the resort via a collectivo that comes every 5min on the highway for only 30 mexican pesos 3 USD per person nnIt is nonetheless the best resort I have stayed in Mexico so far but don’t let your guard down in terms of payment within this beautiful resort make sure you do your research about the current exchange rate so you can refuse to get your money exchange with an unreasonable rate Also make sure you have studied your transportation options and rates beforehandreviewrating30sentimentclassunknownsentimentresult07448488093750001sentimentbreakdownOverall the resort is amazing very cleanpositive09610863Our room gets housekeeping at least twice dailypositive098940545There is a jacuzzi on the balconypositive08200321There are a varieties of restaurant choices no need for bookingpositive084933996Food is deliciouspositive09694672The one thing that was upsetting and concerning was that there are scammers even among the resort staff membersunknown07417859When I wanted to exchange USD to 800 mexican pesos the front desk employee’s response was shady at first he said “it is around 50 usd” then he paused and changed his response to “it is exactly 50 usd”unknown07626627In fact the exchange rate at the time was 1 usd 19unknown06575659519 mexican pesos in other words I paid about 10USD exchange feesunknown05223592When I wanted to get a taxi the resort would insist on getting you an overpriced taxipositive08223849The bell boy told us the price to go to Aktun chen is 800 usd two ways with the taxi driver waiting for us until we come out of the placeunknown06507836We decided we only want one way and ask the taxi driver to not wait for us as 800 mexican pesos 40usd is way overpriced for a 10min rideunknown032267267When we arrived we still got charged 400 mexican pesos 20USD for a one way 10min ride to the Aktun Chen even though we asked him to not wait for usunknown06764588After our excursion at the Aktun Chen Nature Park we decided to return to the entrance via a free shuttle bus provided by the Aktun Chen Nature Park and then return to the resort via a collectivo that comes every 5min on the highway for only 30 mexican pesos 3 USD per personunknown048335698It is nonetheless the best resort I have stayed in Mexico so far but don’t let your guard down in terms of payment within this beautiful resort make sure you do your research about the current exchange rate so you can refuse to get your money exchange with an unreasonable rateunknown07125188Also make sure you have studied your transportation options and rates beforehandpositive097570044reviewerfakepoints30

revieweridA844DBC4397424DFE170FD3425FD58F6reviewernameeboivinreviewtextIt was our fourth trip to ABR and we still love it The only reason I didnt give it 5 stars is because of issues with maintenance not being resolved There was one Front desk employee who was very rude Not naming names because the rest of the staff is excellentnnOverall the food and facilities are great nnOnly thing is the seaweed but the hotel does everything they can to clean it up and it is certainly no fault of theirs Just have to cool off in the pool insteadreviewrating40sentimentclasspositivesentimentresult080427354sentimentbreakdownIt was our fourth trip to ABR and we still love itpositive09776635The only reason I didnt give it 5 stars is because of issues with maintenance not being resolvedunknown06591411There was one Front desk employee who was very rudeunknown051953363Not naming names because the rest of the staff is excellentpositive085859394Overall the food and facilities are greatpositive098195547Only thing is the seaweed but the hotel does everything they can to clean it up and it is certainly no fault of theirspositive0988881Just have to cool off in the pool insteadunknown064414614reviewerfakepoints30

revieweridF1C82B86C2C7FB1F968E774CB59A18BAreviewernameTorontodiveguyreviewtextMy wife and I had been looking at the Akumal Bay Beach and Wellness Resort for some time but it was always a wee bit out of our price range Fortunately in April of this year we found a week we could afford The resort did not disappointevery room faces the ocean and has a jaccuzi on the balcony The restaurants are the best I have experienced in 30 years of visiting the caribbean My favourite part was the snorkelinglots of coral and the usual reef fish but also turtle sightings every day in fact tour groups come here to pay to snorkel with turtles I even saw Eagle Rays on every dive My wife and I are not evening people but we ventured down to the lobby bar and had the pleasure of listening to Raymond actually Ramon perform for a while before he introduced that nights band Raymond was a wonderful performer and MC and we became fast friends His musical talent and personality made our evenings very special If you get a chancve check out this resort and say hi to Raymond for mereviewrating50sentimentclasspositivesentimentresult08949348141666668sentimentbreakdownMy wife and I had been looking at the Akumal Bay Beach and Wellness Resort for some time but it was always a wee bit out of our price rangepositive0972446Fortunately in April of this year we found a week we could affordpositive08862431The resort did not disappointpositive09034158every room faces the ocean and has a jaccuzi on the balconypositive09486761The restaurants are the best I have experienced in 30 years of visiting the caribbeanpositive099212575My favourite part was the snorkelingpositive09527245lots of coral and the usual reef fish but also turtle sightings every day in fact tour groups come here to pay to snorkel with turtlesunknown07731621I even saw Eagle Rays on every diveunknown07557707My wife and I are not evening people but we ventured down to the lobby bar and had the pleasure of listening to Raymond actually Ramon perform for a while before he introduced that nights bandpositive091486675Raymond was a wonderful performer and MC and we became fast friendspositive094415677His musical talent and personality made our evenings very specialpositive09650073If you get a chancve check out this resort and say hi to Raymond for meunknown07306229reviewerfakepoints35

revieweridCBEA9A0EBBE277B5C6A74DC114F7B894reviewernameAnna AreviewtextRenovated about 3 years ago this is an older resort so you are literally steps from the water wherever you go Excellent customer service very good food with variety beautiful beach If youre looking for a quiet relaxing retreat where you are treated like a special guest every day visit this resort reviewrating40sentimentclasspositivesentimentresult09555984666666667sentimentbreakdownRenovated about 3 years ago this is an older resort so you are literally steps from the water wherever you gopositive09500799Excellent customer service very good food with variety beautiful beachpositive09656045If youre looking for a quiet relaxing retreat where you are treated like a special guest every day visit this resortpositive0951111reviewerfakepoints35