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Overview
  • How are reviewers describing this item?
    good, fried, here, chicken and little.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 94 reviews as of our last analysis date on Aug 7 2017.
Reviews Summary

{"reviewer_id":"AF191C24A606CA22DA9FEC1D116E7D81","reviewer_name":"mczArgyle_Texas","review_text":"Stayed here for my nephew's graduation in June 2019 and this was the BEST Homewood Suites I've ever been to. I love this hotel brand, but this one was above and beyond. From the wonderful room decor and layout to the huge lobby area to the trendy outdoor spaces and huge pool, it was TOPS. HIGHLY recommended if you need to be on the north side of Austin. We chose this place because they had electric car charging, but what a great surprise to have the hotel be so new and beautiful. By the way: the car charging was a huge success too. There were three chargers, two for Tesla and one regular. We're Tesla, so any of the three could have worked for us. There were always 1 or 2 available during our stay, so that was a huge bonus for us to be able to charge at night.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8506111366666667,"sentiment_breakdown":[["Stayed here for my nephew's graduation in June 2019 and this was the BEST Homewood Suites I've ever been to.",["positive",0.99428433]],["I love this hotel brand, but this one was above and beyond.",["positive",0.84903455]],["From the wonderful room decor and layout to the huge lobby area to the trendy outdoor spaces and huge pool, it was TOPS.",["unknown",0.5408316]],["HIGHLY recommended if you need to be on the north side of Austin.",["positive",0.97753227]],["We chose this place because they had electric car charging, but what a great surprise to have the hotel be so new and beautiful.",["positive",0.9840899]],["By the way: the car charging was a huge success too.",["positive",0.9484706]],["There were three chargers, two for Tesla and one regular.",["positive",0.9139662]],["We're Tesla, so any of the three could have worked for us.",["unknown",0.53876394]],["There were always 1 or 2 available during our stay, so that was a huge bonus for us to be able to charge at night.",["positive",0.90852684]]],"reviewer_fake_points":-130}


{"reviewer_id":"CDFCE39265F0F42849BE320E685A79E3","reviewer_name":"Joe Mateo","review_text":"I had the pleasure of staying at this location twice this month for a week at a time. Both stays were very comfortable. The rooms I had on both visits were both large and very accommodating. They had all the amenities that you would have at home. Did not have a need for anything. Upon arrival on the first visit I had a problem with my reservation. \"Marcy\" was the lady at the front desk who told me not to worry and that she would take care of everything for me. She did. She got me into my room right away. On occasion I would come down to the desk with a question or a need. Marcy answered all my questions and met all the needs I had during my stay at the hotel. She was kind, courteous and very professional. She greeted everyone with a smile and thanked them before they walked off. I can honestly say she made my stay that much more enjoyable with the customer service she rendered. I would say that the Hilton Hotel chain is very blessed to have such devoted employee. Thank you to the Hilton Hotel chain for providing me with such great rooms and customer service on both visits. I would recommend this hotel to family and friends and would be more than welcome to speak with a representative from the Hilton Hotel chain if deemed necessary. My name is Joe Mateo and I work for UPS. My email address is jmateo@ups.com.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.858766419,"sentiment_breakdown":[["I had the pleasure of staying at this location twice this month for a week at a time.",["positive",0.9582536]],["Both stays were very comfortable.",["positive",0.9729322]],["The rooms I had on both visits were both large and very accommodating.",["positive",0.9863815]],["They had all the amenities that you would have at home.",["positive",0.8966745]],["Did not have a need for anything.",["unknown",0.6124499]],["Upon arrival on the first visit I had a problem with my reservation.",["positive",0.8815053]],["\"Marcy\" was the lady at the front desk who told me not to worry and that she would take care of everything for me.",["positive",0.9310383]],["She did.",["positive",0.83827764]],["She got me into my room right away.",["positive",0.9428501]],["On occasion I would come down to the desk with a question or a need.",["positive",0.9618192]],["Marcy answered all my questions and met all the needs I had during my stay at the hotel.",["positive",0.94944334]],["She was kind, courteous and very professional.",["positive",0.9798258]],["She greeted everyone with a smile and thanked them before they walked off.",["unknown",0.46615598]],["I can honestly say she made my stay that much more enjoyable with the customer service she rendered.",["unknown",0.7229339]],["I would say that the Hilton Hotel chain is very blessed to have such devoted employee.",["positive",0.9706297]],["Thank you to the Hilton Hotel chain for providing me with such great rooms and customer service on both visits.",["positive",0.985947]],["I would recommend this hotel to family and friends and would be more than welcome to speak with a representative from the Hilton Hotel chain if deemed necessary.",["positive",0.99180025]],["My name is Joe Mateo and I work for UPS.",["positive",0.9341913]],["My email address is jmateo@ups.",["unknown",0.54658777]],["com.",["unknown",0.6456311]]],"reviewer_fake_points":40}


{"reviewer_id":"024C3973CC3BDE85FEEC96D01C5A86F1","reviewer_name":"Safari20482366472","review_text":"we were looking for a place to stay while visiting the state capitol. did not really want to stay downtown. home wood suites was the perfect location from the capitol.\n the hotel was very nice and clean. staff was great. ","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.775624816,"sentiment_breakdown":[["we were looking for a place to stay while visiting the state capitol.",["positive",0.8359986]],["did not really want to stay downtown.",["negative",0.15843189]],["home wood suites was the perfect location from the capitol.",["positive",0.9858181]],["the hotel was very nice and clean.",["positive",0.96834946]],["staff was great.",["positive",0.92952603]]],"reviewer_fake_points":40}


{"reviewer_id":"18218D984F317CC3CEBECFBD539120B9","reviewer_name":"Jason S","review_text":"Why have reservations if you are not going to honor them? Buyer beware. This hotel is a first come first serve hotel. So if you book the room you want even months in advance, you may not get it if someone beats you to it.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.642021825,"sentiment_breakdown":[["Why have reservations if you are not going to honor them?",["unknown",0.7575138]],["Buyer beware.",["negative",0.0807208]],["This hotel is a first come first serve hotel.",["positive",0.9826292]],["So if you book the room you want even months in advance, you may not get it if someone beats you to it.",["unknown",0.7472235]]],"reviewer_fake_points":55}

Review Count History
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