Peotter's is a great shop.  Although I have only used them twice over the past 10 years when my Volvo suffered minor collision ...  Read More

Peotter's is a great shop.  Although I have only used them twice over the past 10 years when my Volvo suffered minor collision damage, their work is always professional.   Highly recommended.  Read Less

I recently taken my BMW 328i here to get my number fixed. Immediately the lady, Renee at the front desk was VERY VERY nasty to ...  Read More

I recently taken my BMW 328i here to get my number fixed. Immediately the lady, Renee at the front desk was VERY VERY nasty to me. She went to go look at my car so she leaves the office walks out the door didn't hold it open for me to follow her, did not walk a nd talk with me to discuss it, she started picking at my bumber and say "ugh this is a horrible paint job was this repaired before? Did you buy this preowned" she saying all this as she is picking at my number. finally she's done again walks fast to the office does not hold the door open or wait for me. I set up an appointment to bring my car in anyway. The week I bring it in again she was VERY nasty with me. i said good morning to her she didn't respond I said Good morning a second time in a very unhappy manner and even then she barely looked at me and said good morning.  I dropped my car off on a tuesday I had not heard from the company for 3 days until i called them and asked for an update. When I called in I spoke with a different lady not reneee Who for some reason also had a VERY NASTY attitude with me until i finally got so UPSET I told the lady "Listen I am coming to get my car because you people are VERY RUDE! I have trying to be nice but I am sick and tired of your nasty attitudes. Then all of a sudden she changed her attitude! Long story short My car had to stay a full week because the insurance company had to come out to rate it again and the company is closed on the weekends so I had to pay extra for my rental car because they weren't open on the weekends.  When I did pick my car up the lady Renee wouldn't even look at me. She is utterly disgusting with her attitude. My front bumper on the other hand looked good. The mechanics do good work. But I will NEVER take my car there again because Customer service goes a LONG way in my mind. Especially being a Nurse I know how far someones tones can make a BAD situation not so horrible. BUT NOT THIS PLACE! My back bumper needs to be fixed as well but I WILL NOT BE TAKING IT HERE!  Read Less

Highly disappointed, I used them because I got a flat tire and just needed to get it plug, I usually pay $10-$15 for it. I paid...  Read More

Highly disappointed, I used them because I got a flat tire and just needed to get it plug, I usually pay $10-$15 for it. I paid double there, but that wasn't a problem. It's convenient and I figured it would be well done. To my surprise, the car kept loosing air, so I called them, the ladies at the front desk suggested that I needed a new tire at this point. I was uneasy so I took it to my regular mechanic who confirmed that the job they did was wrong, he charged me $10 and never had a problem after they fixed it. I honestly can't recommend them based on my experience I wish the outcome would've been different as they are located close to my job and they were recommended by a coworker. Thank you for your answer; however, this was the first time at your shop, I stopped by once to get air on a different tire, the passenger rear, you fixed the passenger front, so I do understand the fact that it should be done once  Read Less