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Overview
  • How are reviewers describing this item?
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  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 8 reviews as of our last analysis date on Aug 9 2017.
Reviews Summary

{"reviewer_id":"CBFFB9E04A23349CB27970F8F6BDF8E0","reviewer_name":"Lyns_K_uk","review_text":"We visited here for 10 nights with our 6 and 2 year old. We all had a wonderful time and found the hotel very comfortable and clean. All the staff were friendly and helpful and the evening entertainment was fun and suitable for our children to watch. The hotel was full apparently but did not feel busy as there was plenty of space round the pools. The beach nearby is stunning and the water very shallow. Lots of shops to buy touristy bits and a few beach cafes which shut at about 5.30. We never got asked to pay for a sun-bed so not sure how much they are. We took a cab to calla Bonna for €10 which has a small harbour with a few nice waterside restaurants. The drinks in the mini bar in the rooms are included in your all inclusive which we didn’t realise until check out. \n\nI had issues with how we were sold this hotel by TUI. The rooms only sleep up to 3 so as a family of four we were issued two twin rooms. I assumed that these would be interconnecting rooms. This hotel does not have interconnecting rooms! My husband had to sleep in a separate room while I was in with our young children. Not ideal. We were told it was an additional £1000 to move to a similar hotel with an interconnecting door. The hotel offered us two identical rooms but with a shared terrace for an additional €980. Both of which we thought was ridiculous. \n\nAlso images that you see on the hotel page are of the ‘water park’ not the hotel pool. We had to pay £40 to go to the water park only to find it had two tunnel slides and a small splash park which included 4 toddler slides and some animal statues that at one point must have squirted water. We felt that this should really not incur an extra cost. Later on in the week we came across paradis park at the back of the safari hotel which is a playground with trampolines and a much better splash park which you do not have to pay to enter and is well worth a visit. \n\nIt is not obvious on the TUI site that the cafe at the pool bar is not included in the all inclusive so all three meals are served in the buffet. There are a la cartes which you can fill out a form to apply for a table at. We we only told on day 6 of our 10 day holiday that you can ask every afternoon at 12 if there is a table that day. \n\nOverall this was a fantastic holiday but felt we could have been better informed.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.8037202040740739,"sentiment_breakdown":[["We visited here for 10 nights with our 6 and 2 year old.",["positive",0.9562368]],["We all had a wonderful time and found the hotel very comfortable and clean.",["positive",0.9779791]],["All the staff were friendly and helpful and the evening entertainment was fun and suitable for our children to watch.",["positive",0.92869484]],["The hotel was full apparently but did not feel busy as there was plenty of space round the pools.",["positive",0.9451989]],["The beach nearby is stunning and the water very shallow.",["positive",0.9587554]],["Lots of shops to buy touristy bits and a few beach cafes which shut at about 5.",["positive",0.90392065]],["30.",["unknown",0.7397562]],["We never got asked to pay for a sun-bed so not sure how much they are.",["unknown",0.70510393]],["We took a cab to calla Bonna for €10 which has a small harbour with a few nice waterside restaurants.",["positive",0.9749429]],["The drinks in the mini bar in the rooms are included in your all inclusive which we didn’t realise until check out.",["positive",0.9702158]],["I had issues with how we were sold this hotel by TUI.",["unknown",0.73889154]],["The rooms only sleep up to 3 so as a family of four we were issued two twin rooms.",["positive",0.918621]],["I assumed that these would be interconnecting rooms.",["positive",0.8454375]],["This hotel does not have interconnecting rooms!",["unknown",0.5903946]],["My husband had to sleep in a separate room while I was in with our young children.",["positive",0.96481764]],["Not ideal.",["negative",0.08401538]],["We were told it was an additional £1000 to move to a similar hotel with an interconnecting door.",["unknown",0.55502284]],["The hotel offered us two identical rooms but with a shared terrace for an additional €980.",["positive",0.9152712]],["Both of which we thought was ridiculous.",["unknown",0.6128042]],["Also images that you see on the hotel page are of the ‘water park’ not the hotel pool.",["unknown",0.7104848]],["We had to pay £40 to go to the water park only to find it had two tunnel slides and a small splash park which included 4 toddler slides and some animal statues that at one point must have squirted water.",["unknown",0.572436]],["We felt that this should really not incur an extra cost.",["unknown",0.77127814]],["Later on in the week we came across paradis park at the back of the safari hotel which is a playground with trampolines and a much better splash park which you do not have to pay to enter and is well worth a visit.",["positive",0.9541744]],["It is not obvious on the TUI site that the cafe at the pool bar is not included in the all inclusive so all three meals are served in the buffet.",["positive",0.9327027]],["There are a la cartes which you can fill out a form to apply for a table at.",["positive",0.8350856]],["We we only told on day 6 of our 10 day holiday that you can ask every afternoon at 12 if there is a table that day.",["positive",0.8677109]],["Overall this was a fantastic holiday but felt we could have been better informed.",["unknown",0.77049255]]],"reviewer_fake_points":25}


{"reviewer_id":"452D84600D013E75D7A0415DCFE383A3","reviewer_name":"Fific42","review_text":"Amazing holiday. Hotel was so clean and ALL the staff were happy and so polite. Nothing was too much. The food was unbelievable and there is so much choice. I loved this hotel. The manager welcomed me and my daughter and my parents (who have now been 3 times before) and it was so genuine. The staff were so professional and really looked out for the kids. With the added bonus of the accompanying water park opposite was perfect. The hotel was not too big and very chilled. The kids disco was fantastic too not too long or too late and it was enjoyed by everyone.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.938094091,"sentiment_breakdown":[["Amazing holiday.",["positive",0.95943886]],["Hotel was so clean and ALL the staff were happy and so polite.",["positive",0.96617806]],["Nothing was too much.",["positive",0.8768102]],["The food was unbelievable and there is so much choice.",["positive",0.97408414]],["I loved this hotel.",["positive",0.969908]],["The manager welcomed me and my daughter and my parents (who have now been 3 times before) and it was so genuine.",["positive",0.936097]],["The staff were so professional and really looked out for the kids.",["positive",0.8042172]],["With the added bonus of the accompanying water park opposite was perfect.",["positive",0.93622845]],["The hotel was not too big and very chilled.",["positive",0.9816927]],["The kids disco was fantastic too not too long or too late and it was enjoyed by everyone.",["positive",0.9762863]]],"reviewer_fake_points":25}


{"reviewer_id":"BE33ADC75F70638F3346A9D60FBD8497","reviewer_name":"lynzb33","review_text":"We stayed all-inclusive for a week and could have easily stayed longer. We ate in the main restaurant for all our meals and still don't think we tried everything although gave it our best shot! Amazing choice of food \u0026 the quality was excellent from the salads to meat dishes \u0026 the desserts. The restaurant staff work tirelessly setting up tables, serving drinks \u0026 clearing used plates/cutlery away, they are never still but never looked harassed either, take it all in their stride. Room was plenty big enough for us \u0026 our 3 year old, she had the fold out sofa bed and slept like a log every night, it even had a decent sized balcony which I wasn't expecting as usually these are tiny. The pool area was plenty big enough for the amount of guests that were there, you could go out at any time of day and find a few sun loungers together to camp out on for a few hours. The kids pool kept our little one entertained with a slide, hippo and pelican that doubled up as fountains spraying water. There is also an additional kids pool at Paradis Park (part of the Protur Club behind the Safari Hotel) which was great fun (and free!) with more slides etc suitable for smaller kids, along with electric bikes, trampolines \u0026 playpark. Our daughter enjoyed the kids mini disco every night and as other reviews have mentioned there were a few songs in other languages but she was happy to learn new words and dance moves, the 2 entertainers (Lucie \u0026 Tana) were great with all the kids. Can't wait to go back!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9234705809090907,"sentiment_breakdown":[["We stayed all-inclusive for a week and could have easily stayed longer.",["positive",0.88934594]],["We ate in the main restaurant for all our meals and still don't think we tried everything although gave it our best shot!",["positive",0.99196285]],["Amazing choice of food \u0026 the quality was excellent from the salads to meat dishes \u0026 the desserts.",["positive",0.9989278]],["The restaurant staff work tirelessly setting up tables, serving drinks \u0026 clearing used plates/cutlery away, they are never still but never looked harassed either, take it all in their stride.",["positive",0.93256336]],["Room was plenty big enough for us \u0026 our 3 year old, she had the fold out sofa bed and slept like a log every night, it even had a decent sized balcony which I wasn't expecting as usually these are tiny.",["positive",0.81049836]],["The pool area was plenty big enough for the amount of guests that were there, you could go out at any time of day and find a few sun loungers together to camp out on for a few hours.",["positive",0.8387929]],["The kids pool kept our little one entertained with a slide, hippo and pelican that doubled up as fountains spraying water.",["positive",0.86468977]],["There is also an additional kids pool at Paradis Park (part of the Protur Club behind the Safari Hotel) which was great fun (and free!",["positive",0.97415686]],[") with more slides etc suitable for smaller kids, along with electric bikes, trampolines \u0026 playpark.",["positive",0.92819995]],["Our daughter enjoyed the kids mini disco every night and as other reviews have mentioned there were a few songs in other languages but she was happy to learn new words and dance moves, the 2 entertainers (Lucie \u0026 Tana) were great with all the kids.",["positive",0.9501824]],["Can't wait to go back!",["positive",0.9788562]]],"reviewer_fake_points":-60}


{"reviewer_id":"0593744E199C339426FE5D4FF6F25C7F","reviewer_name":"carlz871","review_text":"Me my partner \u0026 3 year old visited for 10 days , we stayed last year at the Bonaire in Cala bona \u0026 I have to say it was better than this hotel for kids especially. This hotel has a very small area for children of my sons age. We stayed all inclusive but to visit the water park over the road you have to pay some towards the amount of the ticket. \nThe staff are very friendly \u0026 the hotel is very clean. \nThe only downfalls really are the evening entertainment which is indoors , the reps are all German , not English like the the Bonaire in Cala bona. \nSo for the mini kids disco they play a lot of music I couldn’t understand. \nThe adult entertainment is average , watched a good Micheal Jackson dancing show. \nThe restaurant to eat all inc is very dull \u0026 we just didn’t feel like the atmosphere was very happy. The staff must of broken 2 glasses every time we visited the restaurant, it’s not very chilled , people rushing around getting food \u0026 just very loud! \nWe stayed all inc but glad we took extra money as we ate out quite a lot , there are really good bars just a walk away from the hotel that have live entertainment and nice food. The kings head is a good family fun bar. \nThe beach is amazing \u0026 just a walk away \u0026 there’s bus right outside to catch to visit Cala Millor which is fab.\n\nAnother slight thing we didn’t like about this hotel was you could not take food by the pool , only drinks , you had to sit in the restaurant \u0026 all inc wasn’t allowed by the pool bar , you could only buy food from there which we found silly as we really wanted to eat lunch outside.\nThe rooms are great \u0026 we had a lovely pool view.\nBeds are quite comfy \u0026 air con is good. Shame there wasn’t a bath , when you have a 3 year old I think it’s hard to get them in the shower.\n\nWe read that we could use the pool over the road at the safari park as well as go over \u0026 see there entertainment as it’s all outdoors but the receptionist told us on arrival we couldn’t go over. \n\nSo all in all , very clean hotel , but I don’t think it’s that child friendly. Quite boring with no music around the pool or any games at all for the kids. \nThe buffet is quite small \u0026 I was actually sick of eating chips \u0026 pasta !! \nI would visit again but would go self catering. Weather in June was nice not too hot for the little ones.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.8276106577272728,"sentiment_breakdown":[["Me my partner \u0026 3 year old visited for 10 days , we stayed last year at the Bonaire in Cala bona \u0026 I have to say it was better than this hotel for kids especially.",["positive",0.9844663]],["This hotel has a very small area for children of my sons age.",["positive",0.9014848]],["We stayed all inclusive but to visit the water park over the road you have to pay some towards the amount of the ticket.",["unknown",0.74737245]],["The staff are very friendly \u0026 the hotel is very clean.",["positive",0.96504205]],["The only downfalls really are the evening entertainment which is indoors , the reps are all German , not English like the the Bonaire in Cala bona.",["unknown",0.48210713]],["So for the mini kids disco they play a lot of music I couldn’t understand.",["positive",0.8706164]],["The adult entertainment is average , watched a good Micheal Jackson dancing show.",["positive",0.8536597]],["The restaurant to eat all inc is very dull \u0026 we just didn’t feel like the atmosphere was very happy.",["positive",0.80617344]],["The staff must of broken 2 glasses every time we visited the restaurant, it’s not very chilled , people rushing around getting food \u0026 just very loud!",["positive",0.83613116]],["We stayed all inc but glad we took extra money as we ate out quite a lot , there are really good bars just a walk away from the hotel that have live entertainment and nice food.",["positive",0.9705565]],["The kings head is a good family fun bar.",["positive",0.95701975]],["The beach is amazing \u0026 just a walk away \u0026 there’s bus right outside to catch to visit Cala Millor which is fab.",["positive",0.9504883]],["Another slight thing we didn’t like about this hotel was you could not take food by the pool , only drinks , you had to sit in the restaurant \u0026 all inc wasn’t allowed by the pool bar , you could only buy food from there which we found silly as we really wanted to eat lunch outside.",["positive",0.9183847]],["The rooms are great \u0026 we had a lovely pool view.",["positive",0.9835164]],["Beds are quite comfy \u0026 air con is good.",["positive",0.97198594]],["Shame there wasn’t a bath , when you have a 3 year old I think it’s hard to get them in the shower.",["positive",0.9274012]],["We read that we could use the pool over the road at the safari park as well as go over \u0026 see there entertainment as it’s all outdoors but the receptionist told us on arrival we couldn’t go over.",["unknown",0.7452502]],["So all in all , very clean hotel , but I don’t think it’s that child friendly.",["positive",0.8030951]],["Quite boring with no music around the pool or any games at all for the kids.",["unknown",0.3850816]],["The buffet is quite small \u0026 I was actually sick of eating chips \u0026 pasta !",["unknown",0.4033118]],["I would visit again but would go self catering.",["positive",0.79089785]],["Weather in June was nice not too hot for the little ones.",["positive",0.9533917]]],"reviewer_fake_points":-35}

Review Count History
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