revieweridBC5467B3550ECED3B41F3EA0CEAC1C2BreviewernameGMJreviewtextI am an Uber driver in Dover and I was helping a guest access the hotel later in the evening He was drunk and was not sure what to do His friend banged on the door as I was trying to help the guest access thw lobby with his room key The lady at the front desk started yelling and screaming at everyone including myself whike I was HELPING her guest This lady was completely unprofessional I was trying to explain the situation to her and shw refused to listen She said that since I am a woman I should understand how she felt I understand that she was startled but she is in customer service and should not be yelling at a guest of the hotel who did nothing wrong Nor should she take it out on the person who was trying to help When she was asked for her name she refused to provide any information Also if she wash so scared that someone was trying to break in why did she open the doors and let us in I will be contacting the hotel in the morning and complaining to the manager The way this lady treated these guests was not acceptablereviewrating10sentimentclassunknownsentimentresult06785935415384615sentimentbreakdownI am an Uber driver in Dover and I was helping a guest access the hotel later in the eveningpositive098029935He was drunk and was not sure what to dounknown064178944His friend banged on the door as I was trying to help the guest access thw lobby with his room keypositive09620035The lady at the front desk started yelling and screaming at everyone including myself whike I was HELPING her guestpositive094108206This lady was completely unprofessionalnegative008392125I was trying to explain the situation to her and shw refused to listenunknown06225192She said that since I am a woman I should understand how she feltpositive09467613I understand that she was startled but she is in customer service and should not be yelling at a guest of the hotel who did nothing wrongunknown06126189Nor should she take it out on the person who was trying to helpunknown05676048When she was asked for her name she refused to provide any informationunknown048895758Also if she wash so scared that someone was trying to break in why did she open the doors and let us inpositive08155592I will be contacting the hotel in the morning and complaining to the managerunknown07693096The way this lady treated these guests was not acceptableunknown038928986reviewerfakepoints55

reviewerid3F38C7B9B596150B2C0ED921FB2D8FACreviewernameNylewis1reviewtextThis property was just what I was looking for Clean safe and a great value When traveling I am always trying to balance cost and quality and HI express Dover nailed it I will definitely look for holiday inn express when traveling from now on Inside entry for safety well located and modern All at a very reasonable rate And a full hot breakfast buffetreviewrating50sentimentclasspositivesentimentresult09568516871428573sentimentbreakdownThis property was just what I was looking forpositive09693572Clean safe and a great valuepositive09833794When traveling I am always trying to balance cost and quality and HI express Dover nailed itpositive09119906I will definitely look for holiday inn express when traveling from now onpositive097655106Inside entry for safety well located and modernpositive09540765All at a very reasonable ratepositive091877925And a full hot breakfast buffetpositive09838278reviewerfakepoints10

reviewerid86017A81A08EB35A2CF0CA71FC5CD188reviewernameNOT SUREreviewtextMy wife and I were in town for the Martin Truex Jrvictory and we were lucky enough to secure not just a hotel room BUT an early check in provided by front desk agent AntoinenThis property is close to Dover downs and the speedway Overall great experience at this Holiday inn Express The customer service given to us by the gentleman named above helped keep things easy and uncomplicated to say the leastreviewrating50sentimentclasspositivesentimentresult09295877539999999sentimentbreakdownMy wife and I were in town for the Martin Truex Jrpositive089165515victory and we were lucky enough to secure not just a hotel room BUT an early check in provided by front desk agent Antoinepositive09713098This property is close to Dover downs and the speedwaypositive083578837Overall great experience at this Holiday inn Expresspositive098316795The customer service given to us by the gentleman named above helped keep things easy and uncomplicated to say the leastpositive09660175reviewerfakepoints10

reviewerid834790451FB41B1C00099C90B33007F4reviewernameMarla PreviewtextThe location and staff were great but the rooms definitely had a moisture problem Carpets felt damp Stayed last year and didnt have this problem so something happened since then Might not stay next timereviewrating30sentimentclassunknownsentimentresult05693995399999999sentimentbreakdownThe location and staff were great but the rooms definitely had a moisture problempositive09361145Carpets felt dampunknown059832263Stayed last year and didnt have this problem so something happened since thenunknown06744856Might not stay next timenegative006867543reviewerfakepoints5