Great service. Fair price.Responded quickly and came on time.Diagnosed problem and had part with him.Excellent choice for repai...  Read More

Great service. Fair price.Responded quickly and came on time.Diagnosed problem and had part with him.Excellent choice for repairs.Bud D. Vienna, va  Read Less

Pros:  1. He seemed to know what he was doing. 2. He came when he said he would come. Cons: 1. Unresponsive and a Bit Rude.  Di...  Read More

Pros:  1. He seemed to know what he was doing. 2. He came when he said he would come. Cons: 1. Unresponsive and a Bit Rude.  Dishwasher didn't work right after he left.  I emailed him right away and tried calling about 3-5 times and emailed just as much. After waiting a month with no response from Paul, I had to get a different appliance repair man in. When I eventually spoke with Paul who called me about the bill (he returns phone calls if it's for money), he tried placing the blame on the customer.  Somehow I should have known he doesn't check email and he must have called me back because he always returns phone calls. Note: I received an email from Paul with the original bill so I thought emailing would be a save mode of communication. 2. Expensive.  His trip change is $99 whereas other Appliance Repair Men were cheaper (around $65). 3.  Thoroughness Lacking. Because he left without checking to make sure the washer worked,  it made me question if he understood GE dishwashers or if he typically doesn't check work before leaving. Maybe he was trying to be cost effective to us by not staying longer? In summary, I do not recommend Paul Mills based on this experience however many people have had a favorable experience.  Read Less

Messaged them via their site on Sunday. It's now Tuesday COB, and never heard a peep. In that amount of time I got a call from ...  Read More

Messaged them via their site on Sunday. It's now Tuesday COB, and never heard a peep. In that amount of time I got a call from All Appliance Solutions on Monday, and the dryer was fixed today. Not sure how good of a job they do when they show up, but I never got to that point.  Read Less