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Overview
  • How are reviewers describing this item?
    great, old and here.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 234 reviews as of our last analysis date on Aug 2 2017.
Reviews Summary

{"reviewer_id":"050D324F21786FED5E535103FCA2F4A3","reviewer_name":"Dream17184970632","review_text":"So many reviews focus on the resort, the gorgeous views, the activities and those are all outstanding. I wanted to focus on the INCREDIBLE Staff who took care of us while there:\n\nMarket Cafe- Sergio makes the best omelettes and is an absolute machine on that grill. Reuben was attentive and provided great service.\n\nBar Manatees- Julio, Denis, and Emilio are absolute studs behind the bar. They were quick, made great drinks, and engaged with guests. They made everyone feel like they were at their neighborhood bar. Thanks to those guys for making the trip so memorable.\n\nPool service- Ervin was my favorite staff member of the week. He remembered my name and treated me like a VIP. He is the type of person you want representing your resort! Johanna took care of us one day and was also great. She was friendly and anticipated our requests.\n\nThanks to all of the Secrets Staff who made our trip unforgettable!!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9359950107692309,"sentiment_breakdown":[["So many reviews focus on the resort, the gorgeous views, the activities and those are all outstanding.",["positive",0.9579547]],["I wanted to focus on the INCREDIBLE Staff who took care of us while there: Market Cafe- Sergio makes the best omelettes and is an absolute machine on that grill.",["positive",0.97848105]],["Reuben was attentive and provided great service.",["positive",0.9625357]],["Bar Manatees- Julio, Denis, and Emilio are absolute studs behind the bar.",["positive",0.9379118]],["They were quick, made great drinks, and engaged with guests.",["positive",0.9612944]],["They made everyone feel like they were at their neighborhood bar.",["unknown",0.7679172]],["Thanks to those guys for making the trip so memorable.",["positive",0.99000835]],["Pool service- Ervin was my favorite staff member of the week.",["positive",0.87650704]],["He remembered my name and treated me like a VIP.",["positive",0.98527735]],["He is the type of person you want representing your resort!",["positive",0.88778615]],["Johanna took care of us one day and was also great.",["positive",0.9793117]],["She was friendly and anticipated our requests.",["positive",0.9108607]],["Thanks to all of the Secrets Staff who made our trip unforgettable!",["positive",0.972089]]],"reviewer_fake_points":40}


{"reviewer_id":"91EE00A0AA17BD6E982430EA0CB14580","reviewer_name":"Christina O","review_text":"This was my 3rd trip to the Secrets Playa Mujeres and it did not disappoint! We had such a wonderful time enjoying the shows; especially the Rock show and the Circus show, eating delicious foods and enjoying gorgeous views! The grounds and hotel are so clean! All the staff that we encountered were wonderful! Shout out to Luis @ Oceana, Benito, Alejandro \u0026 David pool servers, Susie Beach Server and then the entire entertainment team were just amazing and made the experience very memorable! ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.940483374,"sentiment_breakdown":[["This was my 3rd trip to the Secrets Playa Mujeres and it did not disappoint!",["positive",0.9338813]],["We had such a wonderful time enjoying the shows; especially the Rock show and the Circus show, eating delicious foods and enjoying gorgeous views!",["positive",0.9927248]],["The grounds and hotel are so clean!",["positive",0.9362842]],["All the staff that we encountered were wonderful!",["positive",0.8753098]],["Shout out to Luis @ Oceana, Benito, Alejandro \u0026 David pool servers, Susie Beach Server and then the entire entertainment team were just amazing and made the experience very memorable!",["positive",0.96421677]]],"reviewer_fake_points":35}


{"reviewer_id":"3B8B2179932CEFC21B21ED474A11B84A","reviewer_name":"DayTrip37560972282","review_text":"I would like to thank the whole resort for making our stay wonderful. The food was amazing, our view was spectacular, The entertainment was very very good. Special hats off to the main entertainment crew (Sexy Ross) they did a wonderful job keeping the guests entertained. Thank you","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9250520633333332,"sentiment_breakdown":[["I would like to thank the whole resort for making our stay wonderful.",["positive",0.9652807]],["The food was amazing, our view was spectacular, The entertainment was very very good.",["positive",0.88711125]],["Special hats off to the main entertainment crew (Sexy Ross) they did a wonderful job keeping the guests entertained.",["positive",0.92276424]]],"reviewer_fake_points":40}


{"reviewer_id":"FC402CE269A654FDFDC3585215098BED","reviewer_name":"Sunshine635250","review_text":"We love this resort! Clean, great food, beautiful beach, friendliest people! A special shout out to Karina, in the preferred club. She answered questions before I could ask them. And Luis, also in the preferred club. He has a never ending smile! Each night he had our score keeping paper out since I told him we play cards each night. We took friends with us and they said the resort was awesome and can’t wait to come back. I would not pay for the swim out rooms again, no food or drink service. And it took no time to walk to the huge pool. Great service on the beach. We did go over to Dreams to see the resort and if you have children the place is beautiful.\nAll the secrets restaurants were delicious, our favorite being Oceana. \nAll servers at the pool to be commended, Bonito, especially, was wonderful and made sure we were never thirsty.\nA wonderful trip, can’t air to go back!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8974072306666666,"sentiment_breakdown":[["We love this resort!",["positive",0.985468]],["Clean, great food, beautiful beach, friendliest people!",["unknown",0.7432756]],["A special shout out to Karina, in the preferred club.",["positive",0.91159934]],["She answered questions before I could ask them.",["positive",0.90114254]],["And Luis, also in the preferred club.",["positive",0.9615395]],["He has a never ending smile!",["positive",0.9753651]],["Each night he had our score keeping paper out since I told him we play cards each night.",["positive",0.8797615]],["We took friends with us and they said the resort was awesome and can’t wait to come back.",["positive",0.97341114]],["I would not pay for the swim out rooms again, no food or drink service.",["positive",0.9413929]],["And it took no time to walk to the huge pool.",["positive",0.8999528]],["Great service on the beach.",["positive",0.9896763]],["We did go over to Dreams to see the resort and if you have children the place is beautiful.",["positive",0.90267223]],["All the secrets restaurants were delicious, our favorite being Oceana.",["positive",0.93130356]],["All servers at the pool to be commended, Bonito, especially, was wonderful and made sure we were never thirsty.",["positive",0.95246845]],["A wonderful trip, can’t air to go back!",["unknown",0.5120795]]],"reviewer_fake_points":20}

Review Count History
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