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Overview

  • How are reviewers describing this item?
    top, minute, professional, away and most.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 12 reviews as of our last analysis date on Aug 8 2017.
Reviews Summary

reviewerid31C5F08CC419C6C0A06E5119BBB6AC9DreviewernameZzzreviewtextHotel was awesome no complaints nBut the breakfast place is terrible very bad service no smiling no greetings The waiter literally threw my plate and the toast fell on the table she was like ohthats it I had to apologise myself for being in this situation Coffee was poured but I had to wait for 20 mins for the milkcreamer no silverware until asked she forgot our juice Over all it was very very unpleasant I wish we could have gone outside to other restaurants Wasted lot of time here I think the management has to take notice of this and get rid of this whole breakfast place But overall the hotel is very very nice and our stay was very comfortable minus this breakfast debaclereviewrating30sentimentclassunknownsentimentresult07028171855555556sentimentbreakdownHotel was awesome no complaints But the breakfast place is terrible very bad service no smiling no greetingsnegative019605485The waiter literally threw my plate and the toast fell on the table she was like ohpositive09102307thats itunknown06476762I had to apologise myself for being in this situationunknown031796446Coffee was poured but I had to wait for 20 mins for the milkcreamer no silverware until asked she forgot our juicepositive09804598Over all it was very very unpleasant I wish we could have gone outside to other restaurantspositive091824824Wasted lot of time hereunknown048627046I think the management has to take notice of this and get rid of this whole breakfast placepositive0928053But overall the hotel is very very nice and our stay was very comfortable minus this breakfast debaclepositive094039696reviewerfakepoints40


reviewerid4FFB052318F375D2D48DD8AACDDFA970reviewernameJourney25455110789reviewtextClean rooms Good Kureg coffee Great home cooked breakfast with lots of choices Restaurant coffee not so good But restaurant serves good food Coffee lotion shampoo and conditioner were not replaced 2nd day Beautiful area of plants and light to relax reviewrating40sentimentclasspositivesentimentresult09141361114285714sentimentbreakdownClean roomspositive09757284Good Kureg coffeepositive09917759Great home cooked breakfast with lots of choicespositive09967539Restaurant coffee not so goodpositive079432994But restaurant serves good foodpositive09827743Coffee lotion shampoo and conditioner were not replaced 2nd dayunknown0679725Beautiful area of plants and light to relaxpositive097786534reviewerfakepoints40


revieweridC371CC97E67FEE15CE109EE328315C0FreviewernamesandphunterreviewtextWe were traveling with 4 adults and a dog Our son had the dog their room had tiled floors what a great idea The lobby decor was inviting the rooms comfy You could relax outside with a grillsitting area We had breakfast in the atrium with our sons dog the waitress was very accomidating But the clincher was we were moving our son and his fiance I had left a family ship heirloom in our room When I realized and called 36 hours later Karen went and retrieved it Sandy a employee returned it back to my sons fiance in Lubbock Cannot thank them enough I have left things at other hotels before never to be seen again They deserve 10 stars Thank you to a great staff keep up the good work believe it or not you make a differencereviewrating50sentimentclasspositivesentimentresult08531889675sentimentbreakdownWe were traveling with 4 adults and a dogpositive091072065Our son had the dog their room had tiled floors what a great ideapositive09442136The lobby decor was inviting the rooms comfypositive09655623You could relax outside with a grillsitting areaunknown07520383We had breakfast in the atrium with our sons dog the waitress was very accomidatingpositive08789996But the clincher was we were moving our son and his fiance I had left a family ship heirloom in our roompositive0950456When I realized and called 36 hours later Karen went and retrieved itunknown06682179Sandy a employee returned it back to my sons fiance in Lubbockpositive08049115Cannot thank them enoughunknown0777886I have left things at other hotels before never to be seen againpositive092478764They deserve 10 stars positive079758257Thank you to a great staff keep up the good work believe it or not you make a differencepositive086289155reviewerfakepoints5


revieweridCAE6DC5FDE08803264F749724E17B7ECreviewernameGina LreviewtextHotel is very clean and staff is friendly Relaxed in the hot tub and swam in the warmed pool Complimentary breakfast was delicious and the waitresses were polite and wonderful Will stay here when I visit againreviewrating50sentimentclasspositivesentimentresult09489365375sentimentbreakdownHotel is very clean and staff is friendlypositive096179515Relaxed in the hot tub and swam in the warmed poolpositive09616077Complimentary breakfast was delicious and the waitresses were polite and wonderfulpositive098923653Will stay here when I visit againpositive088310677reviewerfakepoints40

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