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Overview
  • How are reviewers describing this item?
    home, good, small, final and wound.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 11 reviews as of our last analysis date on Jul 29 2017.
Reviews Summary

{"reviewer_id":"501DE9420C093C2CBE56D4EA8647DFA2","reviewer_name":"Jlu5","review_text":"We enjoyed our 5 nights at this property. The staff was efficient and helpful. The suite was very clean and comfortable. The club lounge was a fun place to relax and meet fellow travelers over a glass of wine. The area was quite nice, but the location was a little removed from the popular tourist locations. it was very easy to use Uber to get around and we would definitely stay here on our next trip to Porto. Highly recommended. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9416767342857142,"sentiment_breakdown":[["We enjoyed our 5 nights at this property.",["positive",0.9548777]],["The staff was efficient and helpful.",["positive",0.89950883]],["The suite was very clean and comfortable.",["positive",0.9542848]],["The club lounge was a fun place to relax and meet fellow travelers over a glass of wine.",["positive",0.97511554]],["The area was quite nice, but the location was a little removed from the popular tourist locations.",["positive",0.84836787]],["it was very easy to use Uber to get around and we would definitely stay here on our next trip to Porto.",["positive",0.9876023]],["Highly recommended.",["positive",0.9719801]]],"reviewer_fake_points":20}


{"reviewer_id":"865E5098737B366FE0EC9CDDB6DBB096","reviewer_name":"Nana W","review_text":"I had a very relaxing time in Porto, as a one day trip from Lisbon. I arrived in Porto quite early so my room was not ready but the staff at the front desk, Barbara Gomes and Claudia, were very welcoming and expedited a room for my accommodations. The hotel is walking distance (~10 mins) away from the metro station and Uber is no more than 6-7 euros to most destinations. \n\nAfter my tour of the city, I was welcomed with port wine, port glasses and caramel. I appreciate the kind gesture and welcome greeting as a titanium member. \n\nAlso to add, the gym was nice and effective for all types of gym enthusiasts. \n\nI would stay here again. Thanks again for a lovely stay. \n\nNana ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.87834693625,"sentiment_breakdown":[["I had a very relaxing time in Porto, as a one day trip from Lisbon.",["positive",0.91421723]],["I arrived in Porto quite early so my room was not ready but the staff at the front desk, Barbara Gomes and Claudia, were very welcoming and expedited a room for my accommodations.",["positive",0.9502519]],["The hotel is walking distance (~10 mins) away from the metro station and Uber is no more than 6-7 euros to most destinations.",["positive",0.83325005]],["After my tour of the city, I was welcomed with port wine, port glasses and caramel.",["positive",0.980775]],["I appreciate the kind gesture and welcome greeting as a titanium member.",["positive",0.9430551]],["Also to add, the gym was nice and effective for all types of gym enthusiasts.",["positive",0.98875356]],["I would stay here again.",["unknown",0.46709985]],["Thanks again for a lovely stay.",["positive",0.9493728]]],"reviewer_fake_points":-65}


{"reviewer_id":"61AB7C7F7AE3B28A7807FC13BD224DE1","reviewer_name":"sirsjr1956","review_text":"Sheraton is a typically furnished Marriott Hotel. It is comfortable and the rooms are quite comfortable. However, for a 5 star hotel, we expected our visit to be fault free or at least close to fault free, Firstly room was Hot - there is an individual climate control in each room - but this is little short of useless. We phoned down to reception who said they would get a technician to look at it. We expected a knock on the door but instead got a phone call from reception to say that the technician had looked at the temperature of our room, decided that it was in fact too hot and he had centrally changed a setting to allow us to get colder air. This was just about passable but does make a joke of the individual climate control you get in each room. We also had to phone down again to inform reception that the fridge was not working - the fridge was changed but we did not expect this in this type of hotel . We also had a problem with the internet - speeds of the wifi throughout the hotel barely got above 1mbps. I got a phone call from the hotels IT support to say its been \"delimited\" to ensure that all 500 guests get internet. This is just a poor excuse to cover that they have not invested enough in the infrastructure to provide the internet service that is expected. I have stayed in bigger hotels than this - including the Marriott chain- and had much much faster internet speeds. this may sound pedantic but internet is more and more an important feature of any hotel and should be correctly catered for. Breakfast was excellent but at 18 euro per person, this was the minimum expected. Second day we had breakfast in town and had a great breakfast for less than 15 euro for the two of us. \nHotel staff at reception and the concierge are excellent- very friendly, attentive, professional and welcoming. We normally stay at Marriotts through choice but next time in Porto we will choose another one.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.6954414099999999,"sentiment_breakdown":[["Sheraton is a typically furnished Marriott Hotel.",["positive",0.97963905]],["It is comfortable and the rooms are quite comfortable.",["positive",0.9766309]],["However, for a 5 star hotel, we expected our visit to be fault free or at least close to fault free, Firstly room was Hot - there is an individual climate control in each room - but this is little short of useless.",["unknown",0.46200687]],["We phoned down to reception who said they would get a technician to look at it.",["unknown",0.64027524]],["We expected a knock on the door but instead got a phone call from reception to say that the technician had looked at the temperature of our room, decided that it was in fact too hot and he had centrally changed a setting to allow us to get colder air.",["positive",0.8869357]],["This was just about passable but does make a joke of the individual climate control you get in each room.",["unknown",0.3304147]],["We also had to phone down again to inform reception that the fridge was not working - the fridge was changed but we did not expect this in this type of hotel .",["negative",0.0046396]],["We also had a problem with the internet - speeds of the wifi throughout the hotel barely got above 1mbps.",["unknown",0.564416]],["I got a phone call from the hotels IT support to say its been \"delimited\" to ensure that all 500 guests get internet.",["unknown",0.57756776]],["This is just a poor excuse to cover that they have not invested enough in the infrastructure to provide the internet service that is expected.",["negative",0.05119972]],["I have stayed in bigger hotels than this - including the Marriott chain- and had much much faster internet speeds.",["positive",0.96957326]],["this may sound pedantic but internet is more and more an important feature of any hotel and should be correctly catered for.",["positive",0.85719603]],["Breakfast was excellent but at 18 euro per person, this was the minimum expected.",["positive",0.95361423]],["Second day we had breakfast in town and had a great breakfast for less than 15 euro for the two of us.",["positive",0.97294533]],["Hotel staff at reception and the concierge are excellent- very friendly, attentive, professional and welcoming.",["positive",0.9592677]],["We normally stay at Marriotts through choice but next time in Porto we will choose another one.",["positive",0.94074047]]],"reviewer_fake_points":-35}


{"reviewer_id":"5B78E324E8BA1511C3FEB12B921C8E08","reviewer_name":"jake6K6","review_text":"Very comfortable hotel on a side street that's fairly quiet. There is building construction across from the main entrance but we didn't hear it. Mix of business people/meetings and vacationers. Pluses: modern design and rooms, excellent service, breakfast in restaurant, fitness, view from club lounge. Minus: club lounge is small, anemic food and loosely serviced; not a huge fan of glass-walled bathrooms. Metro stop (Francos) is 10-15 minute walk down the street; grocery 2 blocks and McDonalds nearby if you need it. Taxi to oceanfront 15-20 minutes. A good option in Porto if you want to avoid the ciy centre.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.7922920924999999,"sentiment_breakdown":[["Very comfortable hotel on a side street that's fairly quiet.",["positive",0.98692423]],["There is building construction across from the main entrance but we didn't hear it.",["unknown",0.7510224]],["Mix of business people/meetings and vacationers.",["positive",0.9733566]],["Pluses: modern design and rooms, excellent service, breakfast in restaurant, fitness, view from club lounge.",["positive",0.88007796]],["Minus: club lounge is small, anemic food and loosely serviced; not a huge fan of glass-walled bathrooms.",["positive",0.9096657]],["Metro stop (Francos) is 10-15 minute walk down the street; grocery 2 blocks and McDonalds nearby if you need it.",["positive",0.919179]],["A good option in Porto if you want to avoid the ciy centre.",["positive",0.91811085]]],"reviewer_fake_points":-25}

Review Count History
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