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Overview
  • How are reviewers describing this item?
    mobile, right and fixed.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 17 reviews as of our last analysis date on Aug 12 2017.
Reviews Summary

{"reviewer_id":"A69E292AF2A4F1EAFBFE576A35EF4C25","reviewer_name":"Karen B","review_text":"We love it here! Our 3rd time here in one year time! The service, the food, and the shows are amazing! The entertainment crew is the best around. Shout outs to Julio and Jessi! I highly recommmend the Sandos Playacar for family, friends, and couples. There is something for everyone, everyday!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8963630957142856,"sentiment_breakdown":[["We love it here!",["positive",0.9778757]],["Our 3rd time here in one year time!",["positive",0.9351791]],["The service, the food, and the shows are amazing!",["positive",0.96114486]],["The entertainment crew is the best around.",["positive",0.96081525]],["Shout outs to Julio and Jessi!",["unknown",0.6357451]],["I highly recommmend the Sandos Playacar for family, friends, and couples.",["positive",0.9209986]],["There is something for everyone, everyday!",["positive",0.88278306]]],"reviewer_fake_points":40}


{"reviewer_id":"063A16851EDD8102B73815FBA47E153A","reviewer_name":"laaauuurreen","review_text":"The most i liked about the hotel is that the service is amazing and at the pool they workers are so friendly and made my experience amazing. Today i played with julio and his members and joined the games and it was so fun they are amazing","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.972062,"sentiment_breakdown":[["The most i liked about the hotel is that the service is amazing and at the pool they workers are so friendly and made my experience amazing.",["positive",0.972062]]],"reviewer_fake_points":40}


{"reviewer_id":"E937A084FF5B474201D25BEE41F9EAA7","reviewer_name":"Marvv1","review_text":"We had a tiny hiccup at check in and the staff was absolutely rude. Security at the front gate took one of our IDs and held it. I strongly suggest you decline this because it is a 50 minute roundtrip walk or $12 taxi ride to go back to the gate once you have your wristband from the hotel. Absurd for them to expect you to go through this process. Even worse, the staff was completely not helpful and showed the least amount of care given the issue. With that one issue out of the way and our first hour of our vacation ruined by it, the rest of our stay and the staff on site (bartenders, waiters, concierge, etc....) were amazing. The food options are also excellent. I've stayed at several resorts in Cancun and Riviera Maya and this resort cannot be beat. So many options and most important, you don't have to sit with anyone for 2 hours to work out reservations (most places give you a limit of reservations, not here. All restaurants are open to all). Best restaurants were Mexican, French and Argentina for sure. Chiya for burritos/snacks was also a nice touch. Also, the drinks were maybe a little watered down, but great. Good tequila bottles to choose from and beers. You are in Mexico so don't expect the best whiskeys and scotches. be realistic.\n\nThe property itself is top notch. It is huge, which was a pro for us but can be a con for some. You can walk from one end to the other in 20-25 minutes. There are constant transport carts to accommodate. Keep this in mind when scheduling dinners, lunches or trips to the beach, etc... The pools are great and yes the one by the beach is warm because 100+ degree sun is smacking on the water all day every day and it is the most crowded. They are well kept and cared for though and many pools to choose from. Also, there are so many workers out there cleaning the beach. Yes, there may be seaweed on some days, it is what it is. Our first beach day, there was lots of seaweed but then the following 2 days it was clear and beautiful. So hang in there.\n\nI can continue to go into detail on how the bartenders and waiters and generally most of the staff was helpful, but in short, our stay was amazing and despite our initial hiccup, it turned out great. I highly recommend this resort.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8337900756666667,"sentiment_breakdown":[["We had a tiny hiccup at check in and the staff was absolutely rude.",["positive",0.7973076]],["Security at the front gate took one of our IDs and held it.",["unknown",0.7586389]],["I strongly suggest you decline this because it is a 50 minute roundtrip walk or $12 taxi ride to go back to the gate once you have your wristband from the hotel.",["positive",0.9132731]],["Absurd for them to expect you to go through this process.",["negative",0.22151387]],["Even worse, the staff was completely not helpful and showed the least amount of care given the issue.",["negative",0.14150417]],["With that one issue out of the way and our first hour of our vacation ruined by it, the rest of our stay and the staff on site (bartenders, waiters, concierge, etc.",["positive",0.90020317]],[") were amazing.",["positive",0.94509965]],["The food options are also excellent.",["positive",0.9875722]],["I've stayed at several resorts in Cancun and Riviera Maya and this resort cannot be beat.",["positive",0.9816954]],["So many options and most important, you don't have to sit with anyone for 2 hours to work out reservations (most places give you a limit of reservations, not here.",["unknown",0.4809958]],["All restaurants are open to all).",["positive",0.8921686]],["Best restaurants were Mexican, French and Argentina for sure.",["positive",0.92563236]],["Chiya for burritos/snacks was also a nice touch.",["positive",0.9188737]],["Also, the drinks were maybe a little watered down, but great.",["positive",0.939088]],["Good tequila bottles to choose from and beers.",["positive",0.9983981]],["You are in Mexico so don't expect the best whiskeys and scotches.",["positive",0.8128848]],["be realistic.",["positive",0.8071611]],["The property itself is top notch.",["unknown",0.69267976]],["It is huge, which was a pro for us but can be a con for some.",["positive",0.8955885]],["You can walk from one end to the other in 20-25 minutes.",["positive",0.8543143]],["There are constant transport carts to accommodate.",["positive",0.8744283]],["Keep this in mind when scheduling dinners, lunches or trips to the beach, etc.",["positive",0.90020317]],["The pools are great and yes the one by the beach is warm because 100+ degree sun is smacking on the water all day every day and it is the most crowded.",["positive",0.9845249]],["They are well kept and cared for though and many pools to choose from.",["positive",0.9559192]],["Also, there are so many workers out there cleaning the beach.",["positive",0.87963516]],["Yes, there may be seaweed on some days, it is what it is.",["positive",0.9107873]],["Our first beach day, there was lots of seaweed but then the following 2 days it was clear and beautiful.",["positive",0.9542372]],["So hang in there.",["unknown",0.76162446]],["I can continue to go into detail on how the bartenders and waiters and generally most of the staff was helpful, but in short, our stay was amazing and despite our initial hiccup, it turned out great.",["positive",0.9343293]],["I highly recommend this resort.",["positive",0.9934202]]],"reviewer_fake_points":35}


{"reviewer_id":"42F32B4C1E9F60524B58743394C3C7B9","reviewer_name":"Sienna B","review_text":"We really enjoyed our entire trip. So many activities to do. You really don’t need to leave the resort. Armando, from the entertainment team did a terrific job keeping us involved in all the activities. We will for sure return. All staff were very friendly on approach and we’ve never had a better maid service.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7879933766666666,"sentiment_breakdown":[["We really enjoyed our entire trip.",["positive",0.97960883]],["So many activities to do.",["positive",0.9287404]],["You really don’t need to leave the resort.",["positive",0.94597936]],["Armando, from the entertainment team did a terrific job keeping us involved in all the activities.",["positive",0.9773194]],["We will for sure return.",["negative",0.08722201]],["All staff were very friendly on approach and we’ve never had a better maid service.",["positive",0.80909026]]],"reviewer_fake_points":40}

Review Count History
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