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Overview
  • How are reviewers describing this item?
    great, found, professional and wonderful.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 33 reviews as of our last analysis date on Jul 27 2017.
Reviews Summary

{"reviewer_id":"41F528A4856C46E670D8FA6F20D6E7DA","reviewer_name":"TW1","review_text":"There was a mix up with our rooms. The bathroom came with only a small shower for 4 people. The guy at the desk, Karim was very pleasant and worked diligently to find accommodations for us. After he succeeded in fixing the problem, he even checked on us after we settled into our new room which was just right.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.9348173325,"sentiment_breakdown":[["There was a mix up with our rooms.",["positive",0.9433492]],["The bathroom came with only a small shower for 4 people.",["positive",0.94571626]],["The guy at the desk, Karim was very pleasant and worked diligently to find accommodations for us.",["positive",0.89959943]],["After he succeeded in fixing the problem, he even checked on us after we settled into our new room which was just right.",["positive",0.95060444]]],"reviewer_fake_points":40}


{"reviewer_id":"A9635282A383C21CC0A652AA3FFC1E35","reviewer_name":"Brenda C","review_text":"Booked a standard room well in advance and having been there last year we were looking forward to our visit. We opted to upgrade to a suite. The suite was lovely, sitting room, bedroom and 2 massive bathrooms but sadly only about a foot of usable closet space, jacket/shirt/blouse length. So we moved back to a standard room,433. This was not a good room, apart from it had a closet. The area near the basin in the bathroom was peppered with other people's toothpaste yuk. The edge of the carpet has not been vacuumed for a long time. The 'fluff' was at least a centimetre thick. Noise from the fans in the atrium was loud early morning. We went to the customer service desk but people were being told the hotel was full and no chance of a move until that changed. We didn't bother to queue to complain, better things to do so we sucked it up and went and had a couple of cocktails in the bar. The hotel is in a great location being between Central Parka and Times Sq. The Consierge was a gem in helping us navigate our way around the city. The staff in general were pleasant and helpful. The bar staff made brilliant cocktails. I just wish we hadn't opted to upgrade as I feel we lost a better standard room in doing so. Hey ho you live and learn.","review_rating":3.0,"sentiment_class":"positive","sentiment_result":0.8251968676470589,"sentiment_breakdown":[["Booked a standard room well in advance and having been there last year we were looking forward to our visit.",["positive",0.973525]],["We opted to upgrade to a suite.",["positive",0.894216]],["The suite was lovely, sitting room, bedroom and 2 massive bathrooms but sadly only about a foot of usable closet space, jacket/shirt/blouse length.",["positive",0.9375185]],["So we moved back to a standard room,433.",["unknown",0.7262605]],["This was not a good room, apart from it had a closet.",["unknown",0.6276422]],["The area near the basin in the bathroom was peppered with other people's toothpaste yuk.",["positive",0.8055545]],["The edge of the carpet has not been vacuumed for a long time.",["positive",0.8524431]],["The 'fluff' was at least a centimetre thick.",["unknown",0.49053478]],["Noise from the fans in the atrium was loud early morning.",["unknown",0.73937494]],["We went to the customer service desk but people were being told the hotel was full and no chance of a move until that changed.",["unknown",0.69479495]],["We didn't bother to queue to complain, better things to do so we sucked it up and went and had a couple of cocktails in the bar.",["positive",0.85157454]],["The hotel is in a great location being between Central Parka and Times Sq.",["positive",0.92788196]],["The Consierge was a gem in helping us navigate our way around the city.",["positive",0.9304655]],["The staff in general were pleasant and helpful.",["positive",0.89717263]],["The bar staff made brilliant cocktails.",["positive",0.90186965]],["I just wish we hadn't opted to upgrade as I feel we lost a better standard room in doing so.",["positive",0.9706204]],["Hey ho you live and learn.",["positive",0.8068976]]],"reviewer_fake_points":35}


{"reviewer_id":"04822AF7887B9B13838AD88AABFDC4B7","reviewer_name":"AysAtes","review_text":"I had an amazing experience at Park Palace. It was very close to the subway station and walking distance from many of the touristic places like Times Square and Rockefeller. The staff at the hotel was incredibly nice especially Elizabeth. She was very kind and really helpful. Loved her and the place. Would definitely recommend.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9075945000000001,"sentiment_breakdown":[["I had an amazing experience at Park Palace.",["positive",0.8883164]],["It was very close to the subway station and walking distance from many of the touristic places like Times Square and Rockefeller.",["positive",0.79182506]],["The staff at the hotel was incredibly nice especially Elizabeth.",["positive",0.9197]],["She was very kind and really helpful.",["positive",0.94125664]],["Loved her and the place.",["positive",0.9275444]],["Would definitely recommend.",["positive",0.9769245]]],"reviewer_fake_points":40}


{"reviewer_id":"716DD06B3A14CADC79D15522FA0DCD45","reviewer_name":"Sightsee601965","review_text":"My first and last time at this hotel. The room was beyond dark - more light fixtures needed. It smelled musty - the carpet was old and needed replacing. Lastly, the room was always damp and too warm. The air conditioning was completely ineffective. We were part of a large business group and many of my colleagues complained about the same issues. When the front desk was informed, these were complaints they knew existed and just smiled and said all the rooms are like that. Only good thing is the location. It’s less expensive but you get what you pay for. ","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.7159769811111112,"sentiment_breakdown":[["My first and last time at this hotel.",["positive",0.9457443]],["The room was beyond dark - more light fixtures needed.",["positive",0.9136409]],["It smelled musty - the carpet was old and needed replacing.",["unknown",0.75528365]],["Lastly, the room was always damp and too warm.",["positive",0.97474]],["The air conditioning was completely ineffective.",["negative",0.07989017]],["We were part of a large business group and many of my colleagues complained about the same issues.",["unknown",0.65510476]],["When the front desk was informed, these were complaints they knew existed and just smiled and said all the rooms are like that.",["unknown",0.77877605]],["Only good thing is the location.",["unknown",0.5073734]],["It’s less expensive but you get what you pay for.",["positive",0.8332396]]],"reviewer_fake_points":-10}

Review Count History
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