reviewerid41F528A4856C46E670D8FA6F20D6E7DAreviewernameTW1reviewtextThere was a mix up with our rooms The bathroom came with only a small shower for 4 people The guy at the desk Karim was very pleasant and worked diligently to find accommodations for us After he succeeded in fixing the problem he even checked on us after we settled into our new room which was just rightreviewrating40sentimentclasspositivesentimentresult09348173325sentimentbreakdownThere was a mix up with our roomspositive09433492The bathroom came with only a small shower for 4 peoplepositive094571626The guy at the desk Karim was very pleasant and worked diligently to find accommodations for uspositive089959943After he succeeded in fixing the problem he even checked on us after we settled into our new room which was just rightpositive095060444reviewerfakepoints40

revieweridA9635282A383C21CC0A652AA3FFC1E35reviewernameBrenda CreviewtextBooked a standard room well in advance and having been there last year we were looking forward to our visit We opted to upgrade to a suite The suite was lovely sitting room bedroom and 2 massive bathrooms but sadly only about a foot of usable closet space jacketshirtblouse length So we moved back to a standard room433 This was not a good room apart from it had a closet The area near the basin in the bathroom was peppered with other peoples toothpaste yuk The edge of the carpet has not been vacuumed for a long time The fluff was at least a centimetre thick Noise from the fans in the atrium was loud early morning We went to the customer service desk but people were being told the hotel was full and no chance of a move until that changed We didnt bother to queue to complain better things to do so we sucked it up and went and had a couple of cocktails in the bar The hotel is in a great location being between Central Parka and Times Sq The Consierge was a gem in helping us navigate our way around the city The staff in general were pleasant and helpful The bar staff made brilliant cocktails I just wish we hadnt opted to upgrade as I feel we lost a better standard room in doing so Hey ho you live and learnreviewrating30sentimentclasspositivesentimentresult08251968676470589sentimentbreakdownBooked a standard room well in advance and having been there last year we were looking forward to our visitpositive0973525We opted to upgrade to a suitepositive0894216The suite was lovely sitting room bedroom and 2 massive bathrooms but sadly only about a foot of usable closet space jacketshirtblouse lengthpositive09375185So we moved back to a standard room433unknown07262605This was not a good room apart from it had a closetunknown06276422The area near the basin in the bathroom was peppered with other peoples toothpaste yukpositive08055545The edge of the carpet has not been vacuumed for a long timepositive08524431The fluff was at least a centimetre thickunknown049053478Noise from the fans in the atrium was loud early morningunknown073937494We went to the customer service desk but people were being told the hotel was full and no chance of a move until that changedunknown069479495We didnt bother to queue to complain better things to do so we sucked it up and went and had a couple of cocktails in the barpositive085157454The hotel is in a great location being between Central Parka and Times Sqpositive092788196The Consierge was a gem in helping us navigate our way around the citypositive09304655The staff in general were pleasant and helpfulpositive089717263The bar staff made brilliant cocktailspositive090186965I just wish we hadnt opted to upgrade as I feel we lost a better standard room in doing sopositive09706204Hey ho you live and learnpositive08068976reviewerfakepoints35

reviewerid04822AF7887B9B13838AD88AABFDC4B7reviewernameAysAtesreviewtextI had an amazing experience at Park Palace It was very close to the subway station and walking distance from many of the touristic places like Times Square and Rockefeller The staff at the hotel was incredibly nice especially Elizabeth She was very kind and really helpful Loved her and the place Would definitely recommendreviewrating50sentimentclasspositivesentimentresult09075945000000001sentimentbreakdownI had an amazing experience at Park Palacepositive08883164It was very close to the subway station and walking distance from many of the touristic places like Times Square and Rockefellerpositive079182506The staff at the hotel was incredibly nice especially Elizabethpositive09197She was very kind and really helpfulpositive094125664Loved her and the placepositive09275444Would definitely recommendpositive09769245reviewerfakepoints40

reviewerid716DD06B3A14CADC79D15522FA0DCD45reviewernameSightsee601965reviewtextMy first and last time at this hotel The room was beyond dark more light fixtures needed It smelled musty the carpet was old and needed replacing Lastly the room was always damp and too warm The air conditioning was completely ineffective We were part of a large business group and many of my colleagues complained about the same issues When the front desk was informed these were complaints they knew existed and just smiled and said all the rooms are like that Only good thing is the location It’s less expensive but you get what you pay for reviewrating20sentimentclassunknownsentimentresult07159769811111112sentimentbreakdownMy first and last time at this hotelpositive09457443The room was beyond dark more light fixtures neededpositive09136409It smelled musty the carpet was old and needed replacingunknown075528365Lastly the room was always damp and too warmpositive097474The air conditioning was completely ineffectivenegative007989017We were part of a large business group and many of my colleagues complained about the same issuesunknown065510476When the front desk was informed these were complaints they knew existed and just smiled and said all the rooms are like thatunknown077877605Only good thing is the locationunknown05073734It’s less expensive but you get what you pay forpositive08332396reviewerfakepoints10