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Overview
  • How are reviewers describing this item?
    great and home.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 32 reviews as of our last analysis date on Aug 18 2017.
Reviews Summary

{"reviewer_id":"DBF27D9DCC4E86D710C8A85EE78B8FD1","reviewer_name":"Steve W","review_text":"Well I just wanted to start this review of the Grand Yazici Club Turban in Marmaris before I leave the hotel for my journey home. I am currently on day 10 of 14 and have had a fabulous time here at this hotel and resort. \n\nFirstly unlike most reviews I will start with an overview of the weaknesses of this resort as the positives greatly outweigh the weaknesses, but the weaknesses need to be aired in order the next generation of guests to have a slightly improved stay. \n\nFirstly (and for the younger and for the younger traveller to note) the WiFi in the guest rooms of the main building is poor and unreliable and will drop out unless you and your device is close to the floor. In the reception area it is reliable and fast and so I would recommend that if you have favourite films, programmes etc that you want to watch in your downtime please make sure you have downloaded these to your device as hoping to stream the on your arrival will lead to disappointment. There are loads of WiFi extenders on each of the floors but for some reason they either can’t handle the WiFi traffic or the signals are interrupted enough to cause enough annoyance to the most laidback person. \n\nSecondly, the a la Carter dining experience can differ greatly and following my experience at the steak house restaurant has put me off completely from wanting to attend the others. I must clarify that the food was utterly amazing at the steak house but the experience was poor, as the menu was not made available beforehand and somewhat limiting to those in my part due to the lack of choice. The same goes for the other a la carte restaurants as there is no prior notice on what the menu will be before booking. \n\nLunch however at the steak house is amazing with the best burgers I have ever tasted being served!!\n\nStill I guess that each traveller will have to make their own minds up as to their experiences and feedback to the hotel. \n\nThirdly, if you are someone who likes to use room service at hotels this is not the place for you. Just tried to order some food as me and my party missed lunch due the being out and about but was told that room service is not available unless I was unable to get to the restaurant. This is despite the room service menu saying that they provide 24hr service. Guess I’ll wait until dinner to eat. \n\nUm… I guess that is all I can really say about this hotels weakness (some may say I am being really picky) but these little things will surely improve your holiday experience if they were improved upon.\n\nThe strengths of this hotel well and truly rest upon the shoulders of its staff and the quality service they provide. From the moment we checked in I have truly felt spoilt by everyone from the reception staff, through to the waiting and bar staff and on to the housekeepers who really work hard to ensure all of your needs are met.\n\nDining at the Club Turban is impeccable. Some may say catering en mass can lead tasteless, poor quality catering, but not here. There is a massive range of food on offer catering to all tastes. There are a number of British travellers at this hotel and all appear happy with the food on offer. It would be great if the hotel would offer bacon and pork sausages but this being a Muslim country I understand why it is not on offer. (Btw the infinity bar and restaurant just outside the hotel grounds do offer a great English brekkie for £4).\n\nDrinks are of a good standard and it is great the the bar staff know how to make a decent g \u0026 t and a wide range of cocktails. \nEntertainment wise there is lots on offer for the whole family. Me and me family are not good at joining in but we have had a hoot with the entertainment team. Big shout out has to go to Çhatgay who has single handedly managed to get me and my family in to aqua aerobics (water gymnastics) and made this a fun and enjoyable experience. \n\nAnother mention has to go out to Khan who has instilled in me a joy for water polo. Big love too has to be shared with his supervisor (sorry can’t remember his name, but he is a muscular chap with a heart of gold and a sense of humour to match). These guys have been central in motivating poolside dwellers (both male and female of all ages and experiences) to participate in a team sport. I have made new friends because of these guys and I wish to thank them and their colleagues for helping to make a fab holiday. \n\nSo I could go on and on but I will choose to stop here as I will be coming back to this wonderful place. Thank you all who work at the Grand Yazici Club Turban.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8101907505882352,"sentiment_breakdown":[["Well I just wanted to start this review of the Grand Yazici Club Turban in Marmaris before I leave the hotel for my journey home.",["positive",0.96287155]],["I am currently on day 10 of 14 and have had a fabulous time here at this hotel and resort.",["positive",0.9771592]],["Firstly unlike most reviews I will start with an overview of the weaknesses of this resort as the positives greatly outweigh the weaknesses, but the weaknesses need to be aired in order the next generation of guests to have a slightly improved stay.",["positive",0.8971037]],["Firstly (and for the younger and for the younger traveller to note) the WiFi in the guest rooms of the main building is poor and unreliable and will drop out unless you and your device is close to the floor.",["negative",0.06260144]],["In the reception area it is reliable and fast and so I would recommend that if you have favourite films, programmes etc that you want to watch in your downtime please make sure you have downloaded these to your device as hoping to stream the on your arrival will lead to disappointment.",["negative",0.16532034]],["There are loads of WiFi extenders on each of the floors but for some reason they either can’t handle the WiFi traffic or the signals are interrupted enough to cause enough annoyance to the most laidback person.",["unknown",0.37484655]],["Secondly, the a la Carter dining experience can differ greatly and following my experience at the steak house restaurant has put me off completely from wanting to attend the others.",["positive",0.97630835]],["I must clarify that the food was utterly amazing at the steak house but the experience was poor, as the menu was not made available beforehand and somewhat limiting to those in my part due to the lack of choice.",["positive",0.84183574]],["The same goes for the other a la carte restaurants as there is no prior notice on what the menu will be before booking.",["unknown",0.6088199]],["Lunch however at the steak house is amazing with the best burgers I have ever tasted being served!",["positive",0.99915755]],["Still I guess that each traveller will have to make their own minds up as to their experiences and feedback to the hotel.",["positive",0.84776855]],["Thirdly, if you are someone who likes to use room service at hotels this is not the place for you.",["unknown",0.65232295]],["Just tried to order some food as me and my party missed lunch due the being out and about but was told that room service is not available unless I was unable to get to the restaurant.",["unknown",0.53474087]],["This is despite the room service menu saying that they provide 24hr service.",["unknown",0.31039676]],["Guess I’ll wait until dinner to eat.",["positive",0.96446323]],["Um… I guess that is all I can really say about this hotels weakness (some may say I am being really picky) but these little things will surely improve your holiday experience if they were improved upon.",["positive",0.98746604]],["The strengths of this hotel well and truly rest upon the shoulders of its staff and the quality service they provide.",["positive",0.97247124]],["From the moment we checked in I have truly felt spoilt by everyone from the reception staff, through to the waiting and bar staff and on to the housekeepers who really work hard to ensure all of your needs are met.",["positive",0.9006653]],["Dining at the Club Turban is impeccable.",["positive",0.89580256]],["Some may say catering en mass can lead tasteless, poor quality catering, but not here.",["unknown",0.6492683]],["There is a massive range of food on offer catering to all tastes.",["positive",0.9726266]],["There are a number of British travellers at this hotel and all appear happy with the food on offer.",["positive",0.97648007]],["It would be great if the hotel would offer bacon and pork sausages but this being a Muslim country I understand why it is not on offer.",["unknown",0.76794744]],["(Btw the infinity bar and restaurant just outside the hotel grounds do offer a great English brekkie for £4).",["positive",0.9175156]],["Drinks are of a good standard and it is great the the bar staff know how to make a decent g \u0026 t and a wide range of cocktails.",["positive",0.9876824]],["Entertainment wise there is lots on offer for the whole family.",["positive",0.9483052]],["Me and me family are not good at joining in but we have had a hoot with the entertainment team.",["positive",0.8611811]],["Big shout out has to go to Çhatgay who has single handedly managed to get me and my family in to aqua aerobics (water gymnastics) and made this a fun and enjoyable experience.",["positive",0.93384373]],["Another mention has to go out to Khan who has instilled in me a joy for water polo.",["positive",0.94664556]],["Big love too has to be shared with his supervisor (sorry can’t remember his name, but he is a muscular chap with a heart of gold and a sense of humour to match).",["positive",0.9811473]],["These guys have been central in motivating poolside dwellers (both male and female of all ages and experiences) to participate in a team sport.",["positive",0.8101907]],["I have made new friends because of these guys and I wish to thank them and their colleagues for helping to make a fab holiday.",["positive",0.97974145]],["So I could go on and on but I will choose to stop here as I will be coming back to this wonderful place.",["positive",0.93568635]],["Thank you all who work at the Grand Yazici Club Turban.",["positive",0.9461019]]],"reviewer_fake_points":30}


{"reviewer_id":"9F21510C416E2C7AA6DD3A1508FA5F61","reviewer_name":"Darren and Tracey","review_text":"This was our third visit in as many years to the Grand Yazici Club Turban (Marmaris), best thing about it is that it has not changed. Beautiful setting, stunning scenery, gorgeous and well maintained gardens. Facillities are substantial, a multitude of pools and eateries. Food is varied and exceptionally well cooked. Entertainment is abundant for both adults and children. The hotels staff are welcoming and always have a smile on their faces. They cannot do enough to help, Reception staff are especially helpful and are well versed in a range of languages. The rooms are clean, tidy, functional and well maintained. Views are stunning \u0026 ages, abilities, religions are well catered for. We would not consider another hotel in Marmaris. 10/10","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9053012029999999,"sentiment_breakdown":[["This was our third visit in as many years to the Grand Yazici Club Turban (Marmaris), best thing about it is that it has not changed.",["unknown",0.7725438]],["Beautiful setting, stunning scenery, gorgeous and well maintained gardens.",["positive",0.9886764]],["Facillities are substantial, a multitude of pools and eateries.",["positive",0.9641554]],["Food is varied and exceptionally well cooked.",["positive",0.9920087]],["Entertainment is abundant for both adults and children.",["positive",0.959394]],["The hotels staff are welcoming and always have a smile on their faces.",["positive",0.96713436]],["They cannot do enough to help, Reception staff are especially helpful and are well versed in a range of languages.",["positive",0.9488214]],["The rooms are clean, tidy, functional and well maintained.",["positive",0.98897797]],["Views are stunning \u0026 ages, abilities, religions are well catered for.",["positive",0.9725242]],["We would not consider another hotel in Marmaris.",["unknown",0.4987758]]],"reviewer_fake_points":15}


{"reviewer_id":"8040F09463C94B6D4068671936BD4424","reviewer_name":"sc848","review_text":"Got back from grand yazici yesterday. First thing I would say to anyone coming is BEWARE OF ANY REP FROM agency called COLOR. We thought they were staff from hotel but they got our name and room no from private airport taxi transfer. We paid £250 for the boat trip which would’ve cost £80 from hotel. Also booked another 2 trips at time which cost more than double that everyone else. Guest relations tried to help out by ringing them but kept fibbing them off. I managed to see one if reps day we were leaving and he agreed to refund some of money but did not come back. Apart from that (which was not hotels fault) Great time had by all family. I had booked 3 rooms and got upgraded to king suite so the family could all stay together which was very much appreciated. All staff were very friendly and helpful. Children had fab time at kids club - girls were fantastic with them. Thanks Veronica, Anna, Besty and all. Able to get sun loungers without having to be at pool at 7am. Plenty of loungers at beach also. Coffee shop was super as was lemon cafe.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7288322546666668,"sentiment_breakdown":[["Got back from grand yazici yesterday.",["unknown",0.70384157]],["First thing I would say to anyone coming is BEWARE OF ANY REP FROM agency called COLOR.",["unknown",0.41392446]],["We thought they were staff from hotel but they got our name and room no from private airport taxi transfer.",["unknown",0.65665126]],["We paid £250 for the boat trip which would’ve cost £80 from hotel.",["unknown",0.48891813]],["Also booked another 2 trips at time which cost more than double that everyone else.",["positive",0.94724953]],["Guest relations tried to help out by ringing them but kept fibbing them off.",["negative",0.11049571]],["I managed to see one if reps day we were leaving and he agreed to refund some of money but did not come back.",["negative",0.2815689]],["Apart from that (which was not hotels fault) Great time had by all family.",["positive",0.91730976]],["I had booked 3 rooms and got upgraded to king suite so the family could all stay together which was very much appreciated.",["positive",0.92807364]],["All staff were very friendly and helpful.",["positive",0.900686]],["Children had fab time at kids club - girls were fantastic with them.",["positive",0.8669103]],["Thanks Veronica, Anna, Besty and all.",["positive",0.864364]],["Able to get sun loungers without having to be at pool at 7am.",["positive",0.94029796]],["Plenty of loungers at beach also.",["positive",0.981434]],["Coffee shop was super as was lemon cafe.",["positive",0.9307586]]],"reviewer_fake_points":60}


{"reviewer_id":"7C1FBAC9A81B199FD211B54F9F551D25","reviewer_name":"Anita P","review_text":"This hotel has it all, helpful staff, great food, beautiful scenery, great location. Whether you are a sun worshipper or prefer the shade, like lots of activities or somewhere quiet, this hotel has it all. It caters for couples, families, the young and the older ones among us! We have been here 5 times now and it just gets better.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9382440475,"sentiment_breakdown":[["This hotel has it all, helpful staff, great food, beautiful scenery, great location.",["positive",0.94472677]],["Whether you are a sun worshipper or prefer the shade, like lots of activities or somewhere quiet, this hotel has it all.",["positive",0.9490037]],["It caters for couples, families, the young and the older ones among us!",["positive",0.89200497]],["We have been here 5 times now and it just gets better.",["positive",0.96724075]]],"reviewer_fake_points":-20}

Review Count History
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