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Overview
  • How are reviewers describing this item?
    great, good, organic, here and best.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 172 reviews as of our last analysis date on Aug 20 2017.
Reviews Summary

{"reviewer_id":"5E655966666A7302EE5D8EED85D7C36F","reviewer_name":"M Stephens","review_text":"The Presidential suites was convenient being close to restaurants. The staff was very accomodating \u0026 friendly.\nQueduyn Cabrera, the tennis pro was very energetic \u0026 professional \u0026 made sure that the clay court was playable as soon as possible after rain.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9478553066666667,"sentiment_breakdown":[["The Presidential suites was convenient being close to restaurants.",["positive",0.974883]],["The staff was very accomodating \u0026 friendly.",["positive",0.93339986]],["Queduyn Cabrera, the tennis pro was very energetic \u0026 professional \u0026 made sure that the clay court was playable as soon as possible after rain.",["positive",0.93528306]]],"reviewer_fake_points":40}


{"reviewer_id":"3500C855FF03E562E3592C844B8151F8","reviewer_name":"Nurkis Rodriguez","review_text":"I have never ever negatively reviewed any hotel or resort ever. My husband booked a special trip for myself, my sister and mother to stay at the new resort at lifestyles called Sunrise Suites, The day of the reservation, my husaband recieved a call from the booking agent telling him that the sunrise suites had \"maintenance issues\" and that they could only get them a room at the presidential suites. He had made it clear to the booker that my mother in law needed to be near the casino but the presidential suites are very far away. That was the least of the issues. When we arrived at the place the room i must say was very very nice. I got to the bar that evening and all i wanted was an ice cold presidente beer in a bottle. Shouldnt be a tough request correct? Well the bartender looked at me like I had three heads and told me that bottled beer is not part of the all inclusive package and that I couldnt even pay with either US Dollars or Pesos. If I wanted a bottled beer I needed to go to the duty free shop for 10 dollars a beer. This was only the beginning of the downslide. The next morning woke up went to a late breakfast/early lunch, only to arrive at the cafeteria to find empty buffet trays and when we asked for more rice they actually told us \" we are out of rice\". Well I am Dominican and running out of rice is like running out of sunshine and humidity. Its incredible. When we asked how, they told us that this isnt the high season and they dont make extra food. The next issue is that they give you blue wrist bands as an all inclusive guest, which prohibits you from most of the nicer areas of the resort. They dont tell you this when you book. But lastly the worst part of my trip was the bugs in the room. We called to the front desk when we woke up and saw flying bugs all over our beds. They told us they would send the exterminator and when we got back from the pool we found empty cans of Raid. We didnt see many bugs that evening but then again on day 2 we saw them in the morning. I called again and again found a can of raid in the room and dead bugs as well as live bugs all over the bed and sheets. I slept on the sofa that evening. We actually got up that day and left the resort and a nights fee a day early. It was actually disgusting and for them to do nothing for us when they were made aware of this is also a travesty. I actually took video of the bugs because I couldnt beleive it. Lastly I left 4 very expensive beach hats in my room in my haste to leave that hell hole and when I emailed them to have them shipped they told me to send them a fedex number which my husband did. 2 days later they emailed him telling him that they cant ship within the DR using fedex and if i wanted my hats i had to come back and get them within 30 days or they would be going in the trash. We have a vacation home in the DR about 2 hours away but this is just the icing on the cake. Stay away from this resort. Its all about selling time shares, if you are not a member they treat you like a second class citizen. We paid top dollar over 2,000 bucks for 4 nights. Thats not cheap for the DR. I now have to send a driver to pick up 4 hats just because I dont want them to throw them in the garbage","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6471976484374998,"sentiment_breakdown":[["I have never ever negatively reviewed any hotel or resort ever.",["positive",0.90602994]],["My husband booked a special trip for myself, my sister and mother to stay at the new resort at lifestyles called Sunrise Suites, The day of the reservation, my husaband recieved a call from the booking agent telling him that the sunrise suites had \"maintenance issues\" and that they could only get them a room at the presidential suites.",["unknown",0.58416927]],["He had made it clear to the booker that my mother in law needed to be near the casino but the presidential suites are very far away.",["positive",0.8623487]],["That was the least of the issues.",["unknown",0.50319177]],["When we arrived at the place the room i must say was very very nice.",["positive",0.93067473]],["I got to the bar that evening and all i wanted was an ice cold presidente beer in a bottle.",["positive",0.92370385]],["Shouldnt be a tough request correct?",["unknown",0.68860537]],["Well the bartender looked at me like I had three heads and told me that bottled beer is not part of the all inclusive package and that I couldnt even pay with either US Dollars or Pesos.",["negative",0.1951328]],["If I wanted a bottled beer I needed to go to the duty free shop for 10 dollars a beer.",["positive",0.87018275]],["This was only the beginning of the downslide.",["unknown",0.71955764]],["The next morning woke up went to a late breakfast/early lunch, only to arrive at the cafeteria to find empty buffet trays and when we asked for more rice they actually told us \" we are out of rice\".",["positive",0.7946968]],["Well I am Dominican and running out of rice is like running out of sunshine and humidity.",["positive",0.9541099]],["Its incredible.",["positive",0.93833745]],["When we asked how, they told us that this isnt the high season and they dont make extra food.",["unknown",0.47816613]],["The next issue is that they give you blue wrist bands as an all inclusive guest, which prohibits you from most of the nicer areas of the resort.",["positive",0.9400999]],["They dont tell you this when you book.",["unknown",0.5716157]],["But lastly the worst part of my trip was the bugs in the room.",["negative",0.26613098]],["We called to the front desk when we woke up and saw flying bugs all over our beds.",["unknown",0.44535562]],["They told us they would send the exterminator and when we got back from the pool we found empty cans of Raid.",["negative",0.1812559]],["We didnt see many bugs that evening but then again on day 2 we saw them in the morning.",["unknown",0.7832806]],["I called again and again found a can of raid in the room and dead bugs as well as live bugs all over the bed and sheets.",["unknown",0.46831405]],["I slept on the sofa that evening.",["positive",0.8901568]],["We actually got up that day and left the resort and a nights fee a day early.",["positive",0.93249756]],["It was actually disgusting and for them to do nothing for us when they were made aware of this is also a travesty.",["unknown",0.44182548]],["I actually took video of the bugs because I couldnt beleive it.",["negative",0.11737894]],["Lastly I left 4 very expensive beach hats in my room in my haste to leave that hell hole and when I emailed them to have them shipped they told me to send them a fedex number which my husband did.",["unknown",0.57163525]],["2 days later they emailed him telling him that they cant ship within the DR using fedex and if i wanted my hats i had to come back and get them within 30 days or they would be going in the trash.",["negative",0.18635878]],["We have a vacation home in the DR about 2 hours away but this is just the icing on the cake.",["positive",0.9625815]],["Stay away from this resort.",["negative",0.02231236]],["Its all about selling time shares, if you are not a member they treat you like a second class citizen.",["unknown",0.7880803]],["We paid top dollar over 2,000 bucks for 4 nights.",["positive",0.8217665]],["Thats not cheap for the DR.",["positive",0.97077143]]],"reviewer_fake_points":40}


{"reviewer_id":"638B2C30C777BDEE7EDE397E2B6F7D44","reviewer_name":"teachr2006","review_text":"We went to this resort with another couple who were enticed to buy into this resort. They were promised to have all the amenities such as a golf cart to use, all inclusive alcohol brought to their suite, and use of all the beaches. None of that happened. They were moved from their suite to a different one 3 times. \nThe beach we went to was not handicapped accessible and I had to be helped up and down the last step since the step was 2 feet high. You must wear a colored wristband at all times to differentiate you from the various levels of types of guests. That prevents you from going to the different areas of the resort including restaurants and beaches.","review_rating":2.0,"sentiment_class":"positive","sentiment_result":0.8420656342857143,"sentiment_breakdown":[["We went to this resort with another couple who were enticed to buy into this resort.",["positive",0.93701017]],["They were promised to have all the amenities such as a golf cart to use, all inclusive alcohol brought to their suite, and use of all the beaches.",["positive",0.97261107]],["None of that happened.",["unknown",0.6621094]],["They were moved from their suite to a different one 3 times.",["unknown",0.68729]],["The beach we went to was not handicapped accessible and I had to be helped up and down the last step since the step was 2 feet high.",["positive",0.8346579]],["You must wear a colored wristband at all times to differentiate you from the various levels of types of guests.",["positive",0.8366039]],["That prevents you from going to the different areas of the resort including restaurants and beaches.",["positive",0.964177]]],"reviewer_fake_points":-15}


{"reviewer_id":"D7349F3C5E4927E57A66B461584A8704","reviewer_name":"dj0hns0n95","review_text":"We have stayed at the presidential suites 3 times over the last 5 years and the accommodations are fabulous. Very comfortable and spacious. Most recently we stayed in a 2 Bedroom which was just huge and everything was top-notch. The place was immaculate and well laid out and so comfortable. We hated to leave!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.910531494,"sentiment_breakdown":[["We have stayed at the presidential suites 3 times over the last 5 years and the accommodations are fabulous.",["positive",0.9815817]],["Very comfortable and spacious.",["positive",0.991281]],["Most recently we stayed in a 2 Bedroom which was just huge and everything was top-notch.",["positive",0.9347445]],["The place was immaculate and well laid out and so comfortable.",["positive",0.9644743]],["We hated to leave!",["unknown",0.68057597]]],"reviewer_fake_points":50}

Review Count History
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