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Overview
  • How are reviewers describing this item?
    center, great, nice and friendly.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 17 reviews as of our last analysis date on Aug 19 2017.
Reviews Summary

{"reviewer_id":"89A26EA8144CE6E1356D77D61C334493","reviewer_name":"Adventurer793902","review_text":"Having booked our stay based on all of the 5 star reviews on Trip Advisor for Naia, even encouraged to go a bit above our budget, I felt an obligation to others who may do the same, to share our experience. Naia, quite honestly, did not live up to the high praise and expectations. Admittedly, the 2-bedroom beach house and grounds were lovely as portrayed. I had a private yoga session and my husband had a massage that were both great. From there, it went down hill for us. First, the beach was covered with Sargassum and made it impossible to enter the ocean. When we asked about it, they said they clear it every day. They even admitted that we were the only guests on property and they didn't even attempt to clear it in front of our unit. I can see this is a huge issue everywhere, I get it, but don't tell us you clear it when you don't. It was there for our entire stay (3 days). So, the notion that we had that we would will walk right from our accommodations into the sea, was not a reality. Ok...so we will swim in their lovely pool...NOPE! The pool was closed, just for the day we arrived, is what they told us. The pool remained closed throughout our entire stay. Thank goodness for the plunge pool! While they did give us access to the spa pool, the main pool, the one in the pictures on the website, was what we were expecting. The next issue was the food. Hit or miss. Some dishes were pretty good, others were inedible. The prices were fairly high, making it so that we did not want to eat there repeatedly. In addition, the Reflections Spa Cafe was not open. We would like to extend some praise to the restaurant manager, Six, who was extremely personable and accommodating. In search of better food, we decided to eat in the town of Placencia...that also became costly because they charged us $40 for a shuttle. Perhaps this was just a series of unfortunate events during off season...but we paid for what was advertised, and then some, and slow season or not...it was disappointing. If we ever return to Belize, we will stay the entire time in the jungle. See my review of the Sleeping Giant in Belmopan.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.7112851529032259,"sentiment_breakdown":[["Having booked our stay based on all of the 5 star reviews on Trip Advisor for Naia, even encouraged to go a bit above our budget, I felt an obligation to others who may do the same, to share our experience.",["positive",0.9113327]],["Naia, quite honestly, did not live up to the high praise and expectations.",["unknown",0.51496136]],["Admittedly, the 2-bedroom beach house and grounds were lovely as portrayed.",["positive",0.87219036]],["I had a private yoga session and my husband had a massage that were both great.",["positive",0.99165654]],["From there, it went down hill for us.",["unknown",0.5684928]],["First, the beach was covered with Sargassum and made it impossible to enter the ocean.",["unknown",0.33143526]],["When we asked about it, they said they clear it every day.",["unknown",0.75107294]],["They even admitted that we were the only guests on property and they didn't even attempt to clear it in front of our unit.",["negative",0.1678586]],["I can see this is a huge issue everywhere, I get it, but don't tell us you clear it when you don't.",["positive",0.8962975]],["It was there for our entire stay (3 days).",["positive",0.8141464]],["So, the notion that we had that we would will walk right from our accommodations into the sea, was not a reality.",["unknown",0.6193636]],["Ok.",["unknown",0.5716464]],["so we will swim in their lovely pool.",["positive",0.8849621]],["NOPE!",["unknown",0.33135217]],["The pool was closed, just for the day we arrived, is what they told us.",["unknown",0.6938538]],["The pool remained closed throughout our entire stay.",["positive",0.79624695]],["Thank goodness for the plunge pool!",["positive",0.95985186]],["While they did give us access to the spa pool, the main pool, the one in the pictures on the website, was what we were expecting.",["unknown",0.75792795]],["The next issue was the food.",["unknown",0.7874541]],["Hit or miss.",["positive",0.88744926]],["Some dishes were pretty good, others were inedible.",["positive",0.8118463]],["The prices were fairly high, making it so that we did not want to eat there repeatedly.",["positive",0.80007464]],["In addition, the Reflections Spa Cafe was not open.",["unknown",0.5573763]],["We would like to extend some praise to the restaurant manager, Six, who was extremely personable and accommodating.",["positive",0.96663564]],["In search of better food, we decided to eat in the town of Placencia.",["positive",0.89688504]],["that also became costly because they charged us $40 for a shuttle.",["unknown",0.7274996]],["Perhaps this was just a series of unfortunate events during off season.",["unknown",0.39744577]],["but we paid for what was advertised, and then some, and slow season or not.",["positive",0.8770114]],["it was disappointing.",["unknown",0.3309387]],["If we ever return to Belize, we will stay the entire time in the jungle.",["positive",0.8875046]],["See my review of the Sleeping Giant in Belmopan.",["unknown",0.6870691]]],"reviewer_fake_points":15}


{"reviewer_id":"A8A74D01C284C2C6861011880F4B377D","reviewer_name":"Alaine L","review_text":"We spent 5 luxurious days at Naia. The accommodations are beautiful, spacious, clean and comfortable, the beach is wide and hammocks and lounge chairs await just outside your bungalow, and the staff are so welcoming, friendly and helpful. The spa is gorgeous, the yoga studio is perfect and all the gym and yoga equipment are top quality. Naia is ideal for a relaxing get away. Naia is far from town and restaurants, so a shuttle or taxi are required to go to out.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.90902514,"sentiment_breakdown":[["We spent 5 luxurious days at Naia.",["positive",0.8735937]],["The accommodations are beautiful, spacious, clean and comfortable, the beach is wide and hammocks and lounge chairs await just outside your bungalow, and the staff are so welcoming, friendly and helpful.",["positive",0.9614251]],["The spa is gorgeous, the yoga studio is perfect and all the gym and yoga equipment are top quality.",["positive",0.9829637]],["Naia is ideal for a relaxing get away.",["positive",0.9654157]],["Naia is far from town and restaurants, so a shuttle or taxi are required to go to out.",["unknown",0.7617275]]],"reviewer_fake_points":-15}


{"reviewer_id":"4042DA0C6B055A28CBD08013801226C1","reviewer_name":"Cesar V","review_text":"Although the hotel is not cheap, it is worth every penny. Beautiful rooms, extremely attentive staff and with a great sensation of privacy.\n\nAdditionally, the hotel offers a lot of different activities too keep it exciting.\n\nI am very glad I choose Naia Resort for a relaxing weekend with my girlfriend.\n\nThank you Naia!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.953744122,"sentiment_breakdown":[["Although the hotel is not cheap, it is worth every penny.",["positive",0.9429463]],["Beautiful rooms, extremely attentive staff and with a great sensation of privacy.",["positive",0.97708136]],["Additionally, the hotel offers a lot of different activities too keep it exciting.",["positive",0.9831965]],["I am very glad I choose Naia Resort for a relaxing weekend with my girlfriend.",["positive",0.99220145]],["Thank you Naia!",["positive",0.873295]]],"reviewer_fake_points":20}


{"reviewer_id":"EC7B5232E07DBE54A51CA92D88CE70A5","reviewer_name":"Kristin S","review_text":"Beautiful grounds, exceptional property with extremely helpful and friendly staff. Great spa. Bungalows right on the beach were fabulous. It felt like we had a private beach!\n\nThe food was very good, but I wish the breakfast was a little better and there were a few different options. \n\nOverall, I highly, highly recommend this property. Great “home base” for the many adventures available in Belize!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9692099071428572,"sentiment_breakdown":[["Beautiful grounds, exceptional property with extremely helpful and friendly staff.",["positive",0.9910232]],["Great spa.",["positive",0.9714948]],["Bungalows right on the beach were fabulous.",["positive",0.9499907]],["It felt like we had a private beach!",["positive",0.9030459]],["The food was very good, but I wish the breakfast was a little better and there were a few different options.",["positive",0.99307865]],["Overall, I highly, highly recommend this property.",["positive",0.98839635]],["Great “home base” for the many adventures available in Belize!",["positive",0.98743975]]],"reviewer_fake_points":20}

Review Count History
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