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Overview

  • How are reviewers describing this item?
    great, best, good, friendly and cool.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 117 reviews as of our last analysis date on Jul 28 2017.
Reviews Summary

revieweridA77A6F9FB7D78E52D64E3E78B4ACFACFreviewernameElisabeth VreviewtextThe pool and the hot whirlpool are extremely filled with unseen bacteria I have a rash the doctor said is folliculitis bacteria in the hair skin And I have the signs for UTI Even though I didn’t swimm that long and was about 15 minutes in the whirlpool Enough time to do the Dammage I showered afterwards but didn’t help Hope the hotel is reading this and do something abouti it The rooms may be nice but the pool is a disaster I’m on antibiotics and had an steroids shot And iches and is painful 😱reviewrating10sentimentclassunknownsentimentresult07515865366666666sentimentbreakdownThe pool and the hot whirlpool are extremely filled with unseen bacterianegative024797703I have a rash the doctor said is folliculitis bacteria in the hair skinpositive09789818And I have the signs for UTIpositive09402338Even though I didn’t swimm that long and was about 15 minutes in the whirlpool negative021772943Enough time to do the Dammagepositive0899396I showered afterwards but didn’t helpunknown053452516Hope the hotel is reading this and do something abouti itpositive09468642The rooms may be nice but the pool is a disaster positive08871762I’m on antibiotics and had an steroids shotpositive098911285unknown07262605unknown07262605And iches and is painfulpositive092452097reviewerfakepoints20


reviewerid841CCD9EB6D9B3D4715DA28049EA775DreviewernamemjsfunnsunreviewtextAs a Flight Attendant for a major airline I have stayed in many hotels over the past 16 years My stay at this Sheraton was for vacation The charges for the hotel were placed on my Amex no hotel points were involved with my reservation In the evening of our first of two night stay Amex notified us that Sheraton had charged 89000 instead of 55700 shown on my reservation confirmation This is still unresolved Day 2 the do not disturb sign was removed from the door at noon Room was never cleaned even after several calls to guest servicesreviewrating10sentimentclassunknownsentimentresult07895258966666666sentimentbreakdownAs a Flight Attendant for a major airline I have stayed in many hotels over the past 16 yearspositive09586215My stay at this Sheraton was for vacationpositive09234968The charges for the hotel were placed on my Amex no hotel points were involved with my reservationpositive08179404In the evening of our first of two night stay Amex notified us that Sheraton had charged 890positive08577693700 instead of 557unknown0588711200 shown on my reservation confirmationunknown07018809This is still unresolvedpositive08932631Day 2 the do not disturb sign was removed from the door at noonunknown0606516Room was never cleaned even after several calls to guest servicesunknown07575338reviewerfakepoints40


revieweridC96F7E13DA0D2F05C461E521EA4A760Breviewernamee dreviewtextThe staff is super friendly Food at the restaurant was good My room was good also The common areas seem a little worn and old The club level was well worth it free breakfast and hors doeuvres But beware 3 older ladies came into theclub for breakfast The employee checked the name and room number The ladies had 2 club level rooms booked under 1 name They were told that Sheraton policy is only the person who booked the rooms and 1 guest were allowed Even though they had 2 rooms So I guess if you booked 4 rooms under 1 name for a family you would still only be allowed 2 in the clubreviewrating30sentimentclassunknownsentimentresult07554855316666668sentimentbreakdownThe staff is super friendlypositive093103546Food at the restaurant was goodpositive09244893My room was good alsopositive097107637The common areas seem a little worn and oldpositive08549181The club level was well worth it free breakfast and hors doeuvrespositive09883138But bewareunknown0554620863 older ladies came into theclub for breakfastpositive09469838The employee checked the name and room numberunknown05960622The ladies had 2 club level rooms booked under 1 namepositive086999315They were told that Sheraton policy is only the person who booked the rooms and 1 guest were allowedunknown038580322Even though they had 2 roomsunknown06647414So I guess if you booked 4 rooms under 1 name for a family you would still only be allowed 2 in the clubunknown037778872reviewerfakepoints35


reviewerid41775A8CC696E8321D50500339BE7831reviewernameBali2144reviewtextWhen we booked our room we were told we would be on the Concierge Level in a Club Floor Traditional Special benefits of this room would be lounge access open 24 hours 7 days a week with the following complimentary foods hot buffet breakfast midday snack hors doeuvres light night snack nonalcoholic beverages and grab u0026 go snacks all day What we wound up with was a first floor room an additional charge for the Concierge Lounge of 25 and a food bill after 2 days of 70 When we checked out the supposedly alwaysopen lounge it was closed and locked We finally had them delete the 25 off our bill when we became aware we were not getting anything we had been promised Apparently Sheraton at least this one is big into baitandswitch which is exactly what happened to us I spoke to several employees about the situation and they always had to speak to a manager Laura who was supposed to contact us but never did We chose this hotel because of its close proximity to Tucson Medical Center my husband had to have a procedure done If theres ever another time we wont stay here These people like to rip you offreviewrating20sentimentclassunknownsentimentresult0674175222sentimentbreakdownWhen we booked our room we were told we would be on the Concierge Level in a Club Floor Traditionalunknown052572Special benefits of this room would be lounge access open 24 hours 7 days a week with the following complimentary foods hot buffet breakfast midday snack hors doeuvres light night snack nonalcoholic beverages and grab u0026 go snacks all daypositive09666508What we wound up with was a first floor room an additional charge for the Concierge Lounge of 25 and a food bill after 2 days of 70positive09456075When we checked out the supposedly alwaysopen lounge it was closed and lockedunknown05479555We finally had them delete the 25 off our bill when we became aware we were not getting anything we had been promisedunknown05416427Apparently Sheraton at least this one is big into baitandswitch which is exactly what happened to uspositive08693954I spoke to several employees about the situation and they always had to speak to a manager Laura who was supposed to contact us but never didunknown07109683We chose this hotel because of its close proximity to Tucson Medical Center my husband had to have a procedure donepositive097288936If theres ever another time we wont stay herenegative007977761These people like to rip you offunknown058114505reviewerfakepoints75

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