As someone in the industry, I'll tell you that some competitors (a certain competitor with a large budget) are very well known ...  Read More

As someone in the industry, I'll tell you that some competitors (a certain competitor with a large budget) are very well known to hire international marketing firms to create fake review websites. If you look online, every credible resource gives WebEx high marks.I'm sure people have gripes, but WebEx has been the standard bearer of the industry. It's easy, reliable, and integrates well with other productivity tools. The market is very competitive and doubtless every product might fulfill a different business need. Oh, since this is Yelp, I'll say that the building has a yummy cafeteria.  Read Less

We used a precedessor Cisco product, which I did not like because of dropped calls, inability to join meetings, etc., but our c...  Read More

We used a precedessor Cisco product, which I did not like because of dropped calls, inability to join meetings, etc., but our company went ahead and got an upgrade.We pretty much use this system for conference calling.  I would say that a week does not go by that I am unable to join a meeting, start a meeting or participate in a meeting.  I have used this product for 3+ years for scheduling conference calls as well as participating in meetings/conference calls and I do not find it reliable. If you have a heavy volume of meetings to attend and can't afford down-time I would advise using Web Ex.  Read Less

Why do you hate your customers so much? Why? I have been put through the ringer time and again. It's like you don't understand ...  Read More

Why do you hate your customers so much? Why? I have been put through the ringer time and again. It's like you don't understand ENGLISH. Doh! I have had the worst experience with Cisco Webex for the past few months now. Bad communication, patronizing, talked down to. Miss billed. Over and Over again just so much nonsense with no department knowing what the hell is going on with the other! And who suffers? The customer! If I could give negative 10 stars I would. I have had so many headaches and so much  misinformation from Webex. One person tells me one thing, Another person tells me another thing and yet another person tells me something completely different!!! No one seems to talk over there about what is going on with ONE Account!!! You guys suck more than I can even accurately describe to anyone. Just please if you are looking for an online conferencing or meeting application AVOID WEBEX AT ALL COSTS!!! They will blow your mind! But in a bad way!!! They will actually make you want to shoot yourself from frustration!  Read Less