We used a precedessor Cisco product, which I did not like because of dropped calls, inability to join meetings, etc., but our c...  Read More

We used a precedessor Cisco product, which I did not like because of dropped calls, inability to join meetings, etc., but our company went ahead and got an upgrade.We pretty much use this system for conference calling.  I would say that a week does not go by that I am unable to join a meeting, start a meeting or participate in a meeting.  I have used this product for 3+ years for scheduling conference calls as well as participating in meetings/conference calls and I do not find it reliable. If you have a heavy volume of meetings to attend and can't afford down-time I would advise using Web Ex.  Read Less

I reserve bad Yelp reviews for situations where I feel that all recourse has been completely destroyed, which is the case for C...  Read More

I reserve bad Yelp reviews for situations where I feel that all recourse has been completely destroyed, which is the case for Cisco-everything, right now.  The app never loads past 10%, regardless if it's the web or temp app. This has been happening for months, but started out of nowhere.  It used to work just fine until something updated. I can't find ANY information on how to fix this, outside of the obvious crap that doesn't work like: uninstall/reinstall webex, uninstall/reinstall the chrome extension, try the temp app if the web app doesn't work, clear cache, disable firewall/antivirus software, try joining a meeting as a guest, etc.  None of it works!  The worst part is, I still have yet to find a way to contact anyone at Cisco Customer Support.  Every time I try to contact them, it tries to make me use the app.  WELL THE APP ISN'T WORKING, YOU DOLTS!  I have to use this godforsaken sac of crap, multiple times a day, 5 days a week, but I have to do it through my phone, because this hodgepodge heap of garbage never works on my PC, and after hours of searching for solutions, I decided a harsh Yelp blast was more than warranted.  I'd give it a negative star if I could.  Read Less

Why do you hate your customers so much? Why? I have been put through the ringer time and again. It's like you don't understand ...  Read More

Why do you hate your customers so much? Why? I have been put through the ringer time and again. It's like you don't understand ENGLISH. Doh! I have had the worst experience with Cisco Webex for the past few months now. Bad communication, patronizing, talked down to. Miss billed. Over and Over again just so much nonsense with no department knowing what the hell is going on with the other! And who suffers? The customer! If I could give negative 10 stars I would. I have had so many headaches and so much  misinformation from Webex. One person tells me one thing, Another person tells me another thing and yet another person tells me something completely different!!! No one seems to talk over there about what is going on with ONE Account!!! You guys suck more than I can even accurately describe to anyone. Just please if you are looking for an online conferencing or meeting application AVOID WEBEX AT ALL COSTS!!! They will blow your mind! But in a bad way!!! They will actually make you want to shoot yourself from frustration!  Read Less