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Overview
  • How are reviewers describing this item?
    first.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 61 reviews as of our last analysis date on Jul 26 2017.
Reviews Summary

{"reviewer_id":"F3E26DC84997E4CA15F4A562AD5F71CD","reviewer_name":"Kerrie W.","review_text":"This was our first time to Punta Cana, and our third to a Secrets resort. This was definitely one of our favorite vacations! We stayed in the preferred club which gave us access to private beach, pool and bar area. The pool was nice and the bar and servers were awesome! Willy Wonka, Wester, Yorky, Alba Iris and Abraham were wonderful-very hard working and always happy and having a good time. The beach is one of the most gorgeous I've seen. The chairs and huts were spaced out nicely without being on top of each other. (The chairs were comfy too!) The service at the beach was fantastic. They have a flag that they give you if you want a drink, but the servers are constantly moving and asking you if you need anything as the walk by. We had Yaniris, Martha and Fidel and they were wonderful-they were hustling! (And they make good drinks too) Hector is the beach concierge and was very helpful with getting you towels and just the right spot-and always with a smile. The water activities (kayaking, wind surfing, etc...) were always available too (had trouble at other resorts with this). \nThe rooms were very clean. The bed was a little uncomfortable, could've just been our room? \nThe food was pretty good. Room service was good, and our favorite restaurants were Italian, hibachi and the Seaside Grill. Our favorite bar was Rosewater at the preferred club, mainly due to the service!\nThe nightlife could use some help-more activities or shows? But honestly, not a major concern of ours.\nOverall this was a great trip and would recommend! Thank you to all that served us, you were wonderful!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8947157143478262,"sentiment_breakdown":[["This was our first time to Punta Cana, and our third to a Secrets resort.",["positive",0.91500264]],["This was definitely one of our favorite vacations!",["positive",0.9935987]],["We stayed in the preferred club which gave us access to private beach, pool and bar area.",["positive",0.92323315]],["The pool was nice and the bar and servers were awesome!",["positive",0.96842223]],["Willy Wonka, Wester, Yorky, Alba Iris and Abraham were wonderful-very hard working and always happy and having a good time.",["positive",0.9711402]],["The beach is one of the most gorgeous I've seen.",["positive",0.8776074]],["The chairs and huts were spaced out nicely without being on top of each other.",["positive",0.91550595]],["(The chairs were comfy too!",["positive",0.95013297]],[") The service at the beach was fantastic.",["positive",0.8720594]],["They have a flag that they give you if you want a drink, but the servers are constantly moving and asking you if you need anything as the walk by.",["negative",0.23843509]],["We had Yaniris, Martha and Fidel and they were wonderful-they were hustling!",["positive",0.85350144]],["(And they make good drinks too) Hector is the beach concierge and was very helpful with getting you towels and just the right spot-and always with a smile.",["positive",0.99085665]],["The water activities (kayaking, wind surfing, etc.",["positive",0.90020317]],[") were always available too (had trouble at other resorts with this).",["positive",0.9601299]],["The rooms were very clean.",["positive",0.9583572]],["The bed was a little uncomfortable, could've just been our room?",["positive",0.9322043]],["The food was pretty good.",["positive",0.936567]],["Room service was good, and our favorite restaurants were Italian, hibachi and the Seaside Grill.",["positive",0.9668852]],["Our favorite bar was Rosewater at the preferred club, mainly due to the service!",["unknown",0.71685034]],["The nightlife could use some help-more activities or shows?",["positive",0.893664]],["But honestly, not a major concern of ours.",["positive",0.9324075]],["Overall this was a great trip and would recommend!",["positive",0.9772645]],["Thank you to all that served us, you were wonderful!",["positive",0.9344325]]],"reviewer_fake_points":40}


{"reviewer_id":"CFF7CF6BE459B1A5DBF2D055EF641C8F","reviewer_name":"Relax60066712808","review_text":"Exceptional service throughout the entire resort. Top shelf drinks and food. A beautiful resort willing to accommodate. We will definitely be going back. Says a lot when your beach is the place that the excursions come over by to see and hang out. ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.945193602,"sentiment_breakdown":[["Exceptional service throughout the entire resort.",["positive",0.98889846]],["Top shelf drinks and food.",["positive",0.9632438]],["A beautiful resort willing to accommodate.",["positive",0.95282495]],["We will definitely be going back.",["positive",0.9159094]],["Says a lot when your beach is the place that the excursions come over by to see and hang out.",["positive",0.9050914]]],"reviewer_fake_points":40}


{"reviewer_id":"53E2F13A87816A1BBA7C2F03162AE693","reviewer_name":"Culture62806634555","review_text":"Great resort and exceeded all expectations. The beach was beautiful the staff was amazing. This was our honeymoon and exceeded all of our expectations. We had an amazing week and would highly recommend to anyone","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9640395766666666,"sentiment_breakdown":[["Great resort and exceeded all expectations.",["positive",0.9896416]],["The beach was beautiful the staff was amazing.",["positive",0.95359313]],["This was our honeymoon and exceeded all of our expectations.",["positive",0.948884]]],"reviewer_fake_points":40}


{"reviewer_id":"CEF4D5ED89EAB1311AD2A24CF3949D3C","reviewer_name":"Joe M","review_text":"My wife and I went to this resort for our honeymoon. We stayed at the resort for 10 nights. Our concierge Nelson was amazing. Nelson followed up with us and asked if we needed anything. Overall the staff at the resort was amazing. Best service me and my wife has gotten. Would highly suggest any of the restaurtants. Our favorite was Portofino but the Beardeaux and Market Place Cafe and Sea Side Grill and Oceania were amazing. The pools and ocean were breathtaking and our room was in a perfect spot to see the pool area and even see part of the ocean from our balcony. We will more than likely go again to this amazing resort. The great people who work there and the facility is well worth a 5 star rating in my book.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9489560827272726,"sentiment_breakdown":[["My wife and I went to this resort for our honeymoon.",["positive",0.9772031]],["We stayed at the resort for 10 nights.",["positive",0.9223916]],["Our concierge Nelson was amazing.",["positive",0.9385953]],["Nelson followed up with us and asked if we needed anything.",["positive",0.91856605]],["Overall the staff at the resort was amazing.",["positive",0.92896986]],["Best service me and my wife has gotten.",["positive",0.98511654]],["Would highly suggest any of the restaurtants.",["positive",0.87869745]],["Our favorite was Portofino but the Beardeaux and Market Place Cafe and Sea Side Grill and Oceania were amazing.",["positive",0.97784096]],["The pools and ocean were breathtaking and our room was in a perfect spot to see the pool area and even see part of the ocean from our balcony.",["positive",0.9872972]],["We will more than likely go again to this amazing resort.",["positive",0.9811638]],["The great people who work there and the facility is well worth a 5 star rating in my book.",["positive",0.94267505]]],"reviewer_fake_points":-20}

Review Count History
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