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Overview
  • How are reviewers describing this item?
    dim, good, here, fresh and pretty.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 961 reviews as of our last analysis date on Aug 17 2017.
Reviews Summary

{"reviewer_id":"75B7F65B343627CF28A213667DCFBA2C","reviewer_name":"CPOneill","review_text":"Ive stayed multple times over the years at the Salisbury. We enjoy having a suite for the extra room. The room needed a new couch and a coat of paint but the room and bathroom was very clean. I found the staff to be friendly and helpful. Price and location is the best!","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.92526832,"sentiment_breakdown":[["Ive stayed multple times over the years at the Salisbury.",["positive",0.88833785]],["We enjoy having a suite for the extra room.",["positive",0.92850816]],["The room needed a new couch and a coat of paint but the room and bathroom was very clean.",["positive",0.9776338]],["I found the staff to be friendly and helpful.",["positive",0.85203063]],["Price and location is the best!",["positive",0.97983116]]],"reviewer_fake_points":-40}


{"reviewer_id":"3A58D9A3FB5B41BE4EDA8F191159DBBA","reviewer_name":"Dominique Holtrop","review_text":"What a horrible hotel. The guy that did the check in was not so nice. He was grumpy and that wasn't what I expected. When we came in the room the toilet didn't work and it felt like we were sleeping on the street because of the noise. We were on a high floor but the noise was terrible. We called for the toilet and the answer that we got was; if you have to go to the toilet you can come downstairs and use the toilet here. So if we needed to go to the toilet in the night, we first needed to go downstairs before we could use the toilet. Ridiculous of course. After a few calls to the reception and 1,5 day later, we got another room where the toilet did work! Unfortunately the man who checked us in was there for 3 days in a row and made our stay more horrible than it already was. When we asked for the heating he didn't respond and called his colleague to answer our question. The heating worked very well, but when we turned it off it didn't get colder. It was so hot in the room that it felt like we were there in the hot summer (while it was -20 outside). The room was outdated, a few lamps didn't work, the curtain was dirty and it wasn't that clean at all. We even considered to book another hotel and leave this one. The only good thing about our stay was the departure and the woman who checked us out, she also helped us with a shuttle. She normally didn't work at the reception, she worked at the reservation department. But she was really nice! We were so happy when we checked out and couldn't wait to continue our vacation.","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6448469331578948,"sentiment_breakdown":[["What a horrible hotel.",["negative",0.04758077]],["The guy that did the check in was not so nice.",["unknown",0.6863488]],["He was grumpy and that wasn't what I expected.",["positive",0.9289493]],["When we came in the room the toilet didn't work and it felt like we were sleeping on the street because of the noise.",["negative",0.29700816]],["We were on a high floor but the noise was terrible.",["unknown",0.7488712]],["We called for the toilet and the answer that we got was; if you have to go to the toilet you can come downstairs and use the toilet here.",["positive",0.8784301]],["So if we needed to go to the toilet in the night, we first needed to go downstairs before we could use the toilet.",["positive",0.9800884]],["Ridiculous of course.",["negative",0.20012745]],["After a few calls to the reception and 1,5 day later, we got another room where the toilet did work!",["unknown",0.4167063]],["Unfortunately the man who checked us in was there for 3 days in a row and made our stay more horrible than it already was.",["unknown",0.49136794]],["When we asked for the heating he didn't respond and called his colleague to answer our question.",["unknown",0.50956255]],["The heating worked very well, but when we turned it off it didn't get colder.",["unknown",0.58010817]],["It was so hot in the room that it felt like we were there in the hot summer (while it was -20 outside).",["positive",0.8244385]],["The room was outdated, a few lamps didn't work, the curtain was dirty and it wasn't that clean at all.",["negative",0.2079122]],["We even considered to book another hotel and leave this one.",["positive",0.8325758]],["The only good thing about our stay was the departure and the woman who checked us out, she also helped us with a shuttle.",["positive",0.96559703]],["She normally didn't work at the reception, she worked at the reservation department.",["unknown",0.7519121]],["But she was really nice!",["positive",0.9543514]],["We were so happy when we checked out and couldn't wait to continue our vacation.",["positive",0.95015556]]],"reviewer_fake_points":40}


{"reviewer_id":"E5070EA18AD3101B65C5A162FFC00BE6","reviewer_name":"Navigate695269","review_text":"The location is wonderful. The staff is extremely helpful. Room was much larger than expected. Furniture a bit dated but did not distract from the overall experience. Would definitely stay there again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9074530199999999,"sentiment_breakdown":[["The location is wonderful.",["positive",0.9398412]],["The staff is extremely helpful.",["positive",0.92146844]],["Room was much larger than expected.",["positive",0.87564206]],["Furniture a bit dated but did not distract from the overall experience.",["positive",0.90029]],["Would definitely stay there again.",["positive",0.9000234]]],"reviewer_fake_points":40}


{"reviewer_id":"42059470B3CDD52CC802DCC5764E6562","reviewer_name":"Debra M","review_text":"My son booked a room online at this hotel and gets down to NYC and they have cancelled the room and with no explanation. Tried to call for an explanation and the phone rings busy. Multiple call were made and all rang busy! What kind of hotel has a phone that rings busy for hours? He had to scramble for a new hotel and pay more for the room! Awful, Awful, Awful !!!!!!! Better get his money back or there will be hell to pay!!!!!!! You think you have your trip all planned and they pull this crap!!! Do not use this hotel!!!!!","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.32154702777777777,"sentiment_breakdown":[["My son booked a room online at this hotel and gets down to NYC and they have cancelled the room and with no explanation.",["positive",0.83447593]],["Tried to call for an explanation and the phone rings busy.",["negative",0.0456124]],["Multiple call were made and all rang busy!",["unknown",0.50562364]],["What kind of hotel has a phone that rings busy for hours?",["unknown",0.50567317]],["He had to scramble for a new hotel and pay more for the room!",["unknown",0.7297024]],["Awful, Awful, Awful !",["negative",0.04563137]],["Better get his money back or there will be hell to pay!",["negative",0.07261047]],["You think you have your trip all planned and they pull this crap!",["negative",0.11333404]],["Do not use this hotel!",["negative",0.04125983]]],"reviewer_fake_points":80}

Review Count History
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