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Overview
  • How are reviewers describing this item?
    here, clean, nice, good and friendly.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 16 reviews as of our last analysis date on Jul 31 2017.
Reviews Summary

{"reviewer_id":"7FE275C8F7FF2B90E4A20A98C79985C3","reviewer_name":"Maryanne","review_text":"We stayed in a beautiful suite over looking the beach for a couple of days and may I say....I could move in there and be happy. Excellent Service, Excellent food and Excellent roof top dining and bar. Kenneth and Miguel were especially helpful, fun and amazing to work with along with EVERY staff member we came in contact with. There is no other place I would stay if visiting Los Angeles...period!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.79852115,"sentiment_breakdown":[["We stayed in a beautiful suite over looking the beach for a couple of days and may I say.",["positive",0.9327158]],["I could move in there and be happy.",["positive",0.92371655]],["Excellent Service, Excellent food and Excellent roof top dining and bar.",["positive",0.99779534]],["Kenneth and Miguel were especially helpful, fun and amazing to work with along with EVERY staff member we came in contact with.",["positive",0.97856516]],["There is no other place I would stay if visiting Los Angeles.",["negative",0.15095375]],["period!",["positive",0.8073803]]],"reviewer_fake_points":40}


{"reviewer_id":"5D8C6E2F2AB03040C5235D47AD84EFD7","reviewer_name":"Jessica","review_text":"The experience my husband and I had at this hotel was unforgettable! We were greeted with the biggest smiles the moment we walked in. Miguel was who we ended up working with and we are so thankful we did. Our flights landed way earlier than expected and our room wasn’t available for check in yet. Rather than just “apologizing, Miguel took control of the situation. He asked us to give him an hour and he would sort it out. About an hour later, we were checked in to a room! The best part was, from that on during our stay, we were addressed by our names (Mr. and Mrs._____ ) every time we were seen!! All the staff were amazing! Everyone offered advice on directions and where to eat! Truly, we had a fantastic trip all because of the amazing staff and Miguel at Hotel Erwin. We will be seeing you again.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8382196157142856,"sentiment_breakdown":[["The experience my husband and I had at this hotel was unforgettable!",["positive",0.94684976]],["We were greeted with the biggest smiles the moment we walked in.",["unknown",0.7305313]],["Miguel was who we ended up working with and we are so thankful we did.",["positive",0.9758893]],["Our flights landed way earlier than expected and our room wasn’t available for check in yet.",["positive",0.95455736]],["Rather than just “apologizing, Miguel took control of the situation.",["unknown",0.39760476]],["He asked us to give him an hour and he would sort it out.",["unknown",0.7795029]],["About an hour later, we were checked in to a room!",["positive",0.8271132]],["The best part was, from that on during our stay, we were addressed by our names (Mr.",["unknown",0.7727795]],["and Mrs.",["positive",0.89741]],["_____ ) every time we were seen!",["unknown",0.77509356]],["All the staff were amazing!",["positive",0.95246404]],["Everyone offered advice on directions and where to eat!",["positive",0.9351183]],["Truly, we had a fantastic trip all because of the amazing staff and Miguel at Hotel Erwin.",["positive",0.94281524]],["We will be seeing you again.",["positive",0.8473454]]],"reviewer_fake_points":35}


{"reviewer_id":"DD185C315078BE76C37152426F8AA26B","reviewer_name":"KGB","review_text":"Hotel Erwin is my go-to for business travel because the staff are so friendly \u0026 accommodating. My experience is always seamless \u0026 convenient. In particular, the hotel restaurant has delicious food \u0026 drinks, crafted to perfection by welcoming staff. I recently had an excellent dinner (mango margarita \u0026 truffle mac were the highlights - yum!) thanks to great service \u0026 preparation from Alejandra \u0026 Karen.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9574291199999999,"sentiment_breakdown":[["Hotel Erwin is my go-to for business travel because the staff are so friendly \u0026 accommodating.",["positive",0.9836391]],["My experience is always seamless \u0026 convenient.",["positive",0.9734616]],["In particular, the hotel restaurant has delicious food \u0026 drinks, crafted to perfection by welcoming staff.",["positive",0.9050079]],["I recently had an excellent dinner (mango margarita \u0026 truffle mac were the highlights - yum!",["positive",0.9526892]],[") thanks to great service \u0026 preparation from Alejandra \u0026 Karen.",["positive",0.9723478]]],"reviewer_fake_points":20}


{"reviewer_id":"1CBD7C94B23D682C7E89807FBFB8F1A2","reviewer_name":"Redbird Yacht Mgmt.","review_text":"What a fun hotel! I was surprised by the attentive and friendly staff, really everyone was helpful and “real”. The GM was even at breakfast welcoming guest... great place to party with your friends or entertain clients. I’ll be back. Oh, did mention rooftop goin off every night with best view in town? And they gave us some really good tequila ","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.8879594649999999,"sentiment_breakdown":[["What a fun hotel!",["positive",0.89672625]],["I was surprised by the attentive and friendly staff, really everyone was helpful and “real”.",["positive",0.9227375]],["The GM was even at breakfast welcoming guest.",["positive",0.84658754]],["great place to party with your friends or entertain clients.",["positive",0.9733776]],["I’ll be back.",["unknown",0.7529494]],["Oh, did mention rooftop goin off every night with best view in town?",["positive",0.9353785]]],"reviewer_fake_points":-10}

Review Count History
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