reviewerid747578DE392B42C63A6308FF775A400Dreviewernamemoore728reviewtextAs a lover of Secrets resorts it was great to finally stay at Secrets Akumal Like other Secrets resorts the service food and experience were wonderful The menu options differed from other properties with Akumal offering unique things like soft shell crabsome higher end food options The water had very limited seaweed and there were crew each morning collecting seaweed on the beach The beach is not private to Secrets so you will find others including kids right there in front of the resort but not on the Secrets chairs We loved that CrossFit was offered MondayFriday and the electric violinist playing by the pool was an elegant touch The workout on the boards in the pool looked like a fun exercise but get there early as it’s limited to 8 people The bands we saw playing in the lobby bar played great music Bring mosquito spray as we got bitten Keep in mind a private transfer to the airport will take at least 1 12 hours longer if shared The electricity went out several times but after about a minute the generators kicked in and power was back on quickly Everyone was so friendly and so many little things were a slight step above other Secrets properties in which we’ve stayed in my opinionreviewrating50sentimentclasspositivesentimentresult08412489976923077sentimentbreakdownAs a lover of Secrets resorts it was great to finally stay at Secrets Akumalpositive09232309Like other Secrets resorts the service food and experience were wonderfulpositive09723093The menu options differed from other properties with Akumal offering unique things like soft shell crabpositive095994985some higher end food optionspositive09701819The water had very limited seaweed and there were crew each morning collecting seaweed on the beachunknown048550996The beach is not private to Secrets so you will find others including kids right there in front of the resort but not on the Secrets chairsunknown07772808We loved that CrossFit was offered MondayFriday and the electric violinist playing by the pool was an elegant touchpositive097516906The workout on the boards in the pool looked like a fun exercise but get there early as it’s limited to 8 peoplepositive079228544The bands we saw playing in the lobby bar played great musicpositive08832137Bring mosquito spray as we got bittenpositive09430227Keep in mind a private transfer to the airport will take at least 1 12 hours longer if sharedunknown07112627The electricity went out several times but after about a minute the generators kicked in and power was back on quicklyunknown06836442Everyone was so friendly and so many little things were a slight step above other Secrets properties in which we’ve stayed in my opinionpositive085917646reviewerfakepoints30

revieweridCE466E3991E4260D6429A28652DC69C0reviewernameJodyLawhornreviewtextThe staff were extremely helpful and accommodating We felt pampered from the moment we arrived to when we saw the Happy Anniversary sign on our door and when the manager Emilio at our favorite restaurant Seaside upgraded our table on our last night reviewrating50sentimentclasspositivesentimentresult09398262799999999sentimentbreakdownThe staff were extremely helpful and accommodatingpositive09319635We felt pampered from the moment we arrived to when we saw the Happy Anniversary sign on our door and when the manager Emilio at our favorite restaurant Seaside upgraded our table on our last nightpositive094768906reviewerfakepoints30

reviewerid0CE1CEE2C31BA7EF533467F791D4F74Ereviewernamepesci2007reviewtextFirst let me start by saying that we were thrilled to have gotten this resort through the Deal of Fortune on cheapcaribbeancom The element of surprise and the wait time was worth it to land a Secrets property in my opinionnnHowever the overall experience was goodnot excellent For Unlimited Luxury here is where I see areas of improvementnn1 They only offer house wine 2 red options and 2 white options In my opinion house wine is not Unlimited Luxury Liquor options are indeed top shelf I was disappointed that we had to buy a decent winenn2 There was about a 90 minute gap each day when we did not have many food options Between 11 am and 1230 pm options were limited if available at all nn3 Service was inconsistent throughout I understand tipping for better service which we certainly did but it should not be expected at an All Inclusive Unlimited Luxury resort who advertises gratuities are included nn4 Requests to housekeeping made through the tablet in the room were ignored nn5 Room service took a long timeonce even 90 minutesnn6 The poolside drink service stopped at 500 pm Would have been nice to go to darknn7 Activities throughout the day were lame and it was the same thing every single day Very jealous of my friend who was at Secrets The Vine who had Texas Hold em every daynnPositivesnnI loved coffee barCocoa Cafe Just like a Starbucks only better because they have liquornAlso liked the Secret Box for room servicemuch better than having it brought into the roomnRobes in the room were greatnFood for the most part was delicious I had the best mussels Ive ever eaten at the French Restaurant and the Japanese place was outstanding nnreviewrating40sentimentclassunknownsentimentresult07756787719444443sentimentbreakdownFirst let me start by saying that we were thrilled to have gotten this resort through the Deal of Fortune on cheapcaribbeanpositive085806376comunknown06456311The element of surprise and the wait time was worth it to land a Secrets property in my opinionunknown07793242However the overall experience was goodpositive080169135not excellentnegative011969539For Unlimited Luxury here is where I see areas of improvement 1positive084365743They only offer house wine 2 red options and 2 white optionspositive08067539In my opinion house wine is not Unlimited Luxuryunknown05039889Liquor options are indeed top shelfunknown06880946I was disappointed that we had to buy a decent wineunknown072522212positive080257684There was about a 90 minute gap each day when we did not have many food optionspositive09566399Between 11 am and 1230 pm options were limited if available at allunknown0563879853positive079944634Service was inconsistent throughoutnegative026323363I understand tipping for better service which we certainly did but it should not be expected at an All Inclusive Unlimited Luxury resort who advertises gratuities are includedpositive080345314positive079788846Requests to housekeeping made through the tablet in the room were ignoredunknown0691888155positive079965156Room service took a long timepositive097340953once even 90 minutespositive0823779766positive07998714The poolside drink service stopped at 500 punknown077222556mpositive082360345Would have been nice to go to darkpositive0864208767unknown078761756Activities throughout the day were lame and it was the same thing every single dayunknown04394246Very jealous of my friend who was at Secrets The Vine who had Texas Hold em every daypositive08534233Positives I loved coffee barpositive099409974Cocoa Cafepositive097702Just like a Starbucks only better because they have liquorunknown069052845Also liked the Secret Box for room servicepositive09618678much better than having it brought into the roompositive09861044Robes in the room were greatpositive09622703Food for the most part was deliciouspositive098393816I had the best mussels Ive ever eaten at the French Restaurant and the Japanese place was outstandingpositive098026246reviewerfakepoints20

reviewerid6F859C93E76247731563BCD251A8966DreviewernamealiciamJ9782RLreviewtextMy God this place was awesome My husband and I travel a few times a year and certain perks are a must I am telling you from the minute you walk into the lobby to the time you leave I can say we are 100 satisfied The food was delicious The romantic dinner on the beach surf and turf was everything I absolutely love this place and we will be returning There is a time share type spill if you elect to waste your time and get a few gifts in return but this is optional only if you agree to it I can say they ask if you want to participate as part of your check in but We didn’t feel any pressure to agree to it AND no one harassed you everyday about it Concierge room service cleanliness decor spa swim out suite was perfectoreviewrating50sentimentclassunknownsentimentresult0772856577sentimentbreakdownMy God this place was awesomepositive092584884My husband and I travel a few times a year and certain perks are a mustpositive098580694I am telling you from the minute you walk into the lobby to the time you leave I can say we are 100 satisfiedpositive085948914The food was deliciouspositive09526425The romantic dinner on the beach surf and turf was everythingpositive09693374I absolutely love this place and we will be returningunknown042421958There is a time share type spill if you elect to waste your time and get a few gifts in return but this is optional only if you agree to itunknown03245241I can say they ask if you want to participate as part of your check inunknown071323717but We didn’t feel any pressure to agree to it AND no one harassed you everyday about itunknown07070585Concierge room service cleanliness decor spa swim out suite was perfectopositive08664016reviewerfakepoints5