reviewerid348D30945219FF4E870758A2C308D4EEreviewernameBarbarareviewtextThis hotel has great beach access and the restaurant is pretty good The room was in need of repair and smelled asked for items that were not working and never did get the things I asked for The room we booked was not available and we were offered another room at a higher rate Other issues with the front desk overall not a good experience Very noisyreviewrating30sentimentclassunknownsentimentresult0571504055sentimentbreakdownThis hotel has great beach access and the restaurant is pretty goodpositive09837002The room was in need of repair and smelled asked for items that were not working and never did get the things I asked fornegative018592021The room we booked was not available and we were offered another room at a higher ratepositive09184298Other issues with the front desk overall not a good experiencenegative019796601reviewerfakepoints60

reviewerid42A3A2CE60F3B49C897C61BF4A213909reviewernameNomadTravellerreviewtextThese are the things that I dont like about this hotelnn1 We had a late checkin last April 18 and weve arrived at the hotel around 12 am Upon arriving the front desk told us that they over booked the rooms for that night and they need to transfer us to another hotel which was horrible and creepy hotel for that night They were pretty sorry for the mishap but still Ive booked the hotel months before They could have just email or call me days before we arrive Which leads to my second thing that I dont likenn2 The response from their website is poor If your planning to email them expect to receive a response from them days weeks after Same thing goes for their FB page nn3 The facade of the hotel is amazing but on the inside its just an ordinary villa without cable or any english channel available other than CNN No complimentary bathroom utilities as well Our complimentary bottle of water was not also replenish after theyve clean the room nn4 Not all of the staffs can speak English which is totally understandable but to tell you that they are busyand couldnt help was immensely unacceptable This happened on our second day around 8 am when Ive asked the front desk for some help Im totally shock when he said that I get it that your busy but saying that with that attitude that youve gave me is a completely BSnn5 The beach area was not manage well by the management It was dirty and disgusting You couldnt even swim because theres too much seaweed nnOver all i dont recommend this hotel It needs an improvement on their service train their staff to be polite and smile all the time and clean their f beach areareviewrating20sentimentclassunknownsentimentresult06458986419047621sentimentbreakdownThese are the things that I dont like about this hotelpositive086192891 We had a late checkin last April 18 and weve arrived at the hotel around 12 amunknown063181114Upon arriving the front desk told us that they over booked the rooms for that night and they need to transfer us to another hotel which was horrible and creepy hotel for that nightpositive082438314They were pretty sorry for the mishap but still Ive booked the hotel months beforepositive08590841They could have just email or call me days before we arriveunknown047469383Which leads to my second thing that I dont likepositive0873046932 The response from their website is poornegative00927893If your planning to email them expect to receive a response from them days weeks afterunknown06214867Same thing goes for their FB pageunknown053230833 The facade of the hotel is amazing but on the inside its just an ordinary villa without cable or any english channel available other than CNNpositive09555159No complimentary bathroom utilities as wellpositive08540673Our complimentary bottle of water was not also replenish after theyve clean the roompositive096131494 Not all of the staffs can speak English which is totally understandable but to tell you that they are busyand couldnt help was immensely unacceptableunknown04175879This happened on our second day around 8 am when Ive asked the front desk for some helppositive09398331Im totally shock when he said thatpositive08152167I get it that your busy but saying that with that attitude that youve gave me is a completely BSunknown059676315 The beach area was not manage well by the managementunknown0694228It was dirty and disgustingnegative008979683You couldnt even swim because theres too much seaweedunknown042944267Over all i dont recommend this hotelnegative007023524It needs an improvement on their service train their staff to be polite and smile all the time and clean their f beach areapositive09683375reviewerfakepoints20

revieweridEE144884B2E694FEB251AEF5848B06A6reviewernameIlene HreviewtextI stayed at Kin Ha in January with friends for the 3rd time in 3 years because we liked it so much I made the reservation on line and realized I made a mistake in the number of nights When I tried to find the confirmation I couldnt so I assumed it didnt go through I made the reservation again with the correct number of nights When we got there I was told the first reservation had gone through and was considered a noshow They refused to acknowledge the problem and charged for that reservation also When the credit card company disputed it they refused againnNot very hospitable of them especially for a repeat customerreviewrating10sentimentclassunknownsentimentresult070462557875sentimentbreakdownI stayed at Kin Ha in January with friends for the 3rd time in 3 years because we liked it so muchpositive097460437I made the reservation on line and realized I made a mistake in the number of nightspositive085534406When I tried to find the confirmation I couldnt so I assumed it didnt go throughunknown054997504I made the reservation again with the correct number of nightspositive087579703When we got there I was told the first reservation had gone through and was considered a noshowunknown0714184They refused to acknowledge the problem and charged for that reservation alsounknown05891301When the credit card company disputed it they refused againnegative014656743Not very hospitable of them especially for a repeat customerpositive09314026reviewerfakepoints20

reviewerid7FCACAEF754F9BE1D9488F40E3A58B9DreviewernameAdam LreviewtextThe hotel feels familiar and have a good location in the hotelzone No stress to get sunbeds either around the pool or at the beach The sand at the beach is priceless Personal at the hotel very nice and helpful Good foot at the beachrestaurant The only issues is the breakfast we had american breakfast and that was exact as continetal breakfast except you could choose egg too And the continental is quite poor juice fruits and bread The bread is though only white bread with jamno other thing Its very confusing cause they have a big buffet but at start you dont have a clue whats included in your breakfast A little strange that the american pancakes not is included in american breakfastBut overall a lovely hotelreviewrating50sentimentclasspositivesentimentresult08330202808333333sentimentbreakdownThe hotel feels familiar and have a good location in the hotelzonepositive09426516No stress to get sunbeds either around the pool or at the beachpositive09250467The sand at the beach is pricelesspositive09518075Personal at the hotel very nice and helpfulpositive09452256Good foot at the beachrestaurantpositive09881241The only issues is the breakfast we had american breakfast and that was exact as continetal breakfast except you could choose egg toopositive09086248And the continental is quite poor juice fruits and breadpositive098211366The bread is though only white bread with jamunknown03167981no other thingpositive08449114Its very confusing cause they have a big buffet but at start you dont have a clue whats included in your breakfastunknown034431955A little strange that the american pancakes not is included in american breakfastpositive090116626But overall a lovely hotelpositive09454541reviewerfakepoints40