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Overview
  • How are reviewers describing this item?
    good, great, here, friendly and small.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 25 reviews as of our last analysis date on Aug 1 2017.
Reviews Summary

{"reviewer_id":"FF91E04C2C246571D0DC4895D887E694","reviewer_name":"ljvee1","review_text":"Check in was unpleasant. 245pm on Saturday 9/1/18. The young lady that checked me in did not smile, did not greet me, more appeared as she was aggravated that I was there to check in. I handed her all my items ie. ID, credit card, information sheet. But in return she slid all my items across the counter as if I was contagious. I noticed that she did not do this to the man who was in front of me of whom was another ethnicity. When exiting the office I said thank and have a great day. She did not acknowledge that I was talking to her until after saying it 3 times even though she was less than 6 feet away from me. On the other hand the lady with whom I spoke with earlier in the day around noon when I arrived was pleasant and did her best to assist me although I was too early for check in.\n\nHowever there was an ant family living in the bathroom, several holes in the walls throughout the room, and the tub had a ring around it that clearly hadn't been cleaned in a while. Wi-Fi was included and local and long distance calls to the USA were free.","review_rating":2.0,"sentiment_class":"positive","sentiment_result":0.8208057649999999,"sentiment_breakdown":[["Check in was unpleasant.",["positive",0.88736975]],["245pm on Saturday 9/1/18.",["positive",0.8410133]],["The young lady that checked me in did not smile, did not greet me, more appeared as she was aggravated that I was there to check in.",["positive",0.80247337]],["I handed her all my items ie.",["unknown",0.74220693]],["ID, credit card, information sheet.",["unknown",0.72784334]],["But in return she slid all my items across the counter as if I was contagious.",["positive",0.9760213]],["I noticed that she did not do this to the man who was in front of me of whom was another ethnicity.",["positive",0.85984635]],["When exiting the office I said thank and have a great day.",["positive",0.9621936]],["She did not acknowledge that I was talking to her until after saying it 3 times even though she was less than 6 feet away from me.",["positive",0.8585304]],["On the other hand the lady with whom I spoke with earlier in the day around noon when I arrived was pleasant and did her best to assist me although I was too early for check in.",["positive",0.9660788]],["However there was an ant family living in the bathroom, several holes in the walls throughout the room, and the tub had a ring around it that clearly hadn't been cleaned in a while.",["unknown",0.3432461]],["Wi-Fi was included and local and long distance calls to the USA were free.",["positive",0.88284594]]],"reviewer_fake_points":45}


{"reviewer_id":"ED9C02DC59DAF0571AD044B32F6F73C3","reviewer_name":"dgalc0tt","review_text":"Room was dirty and smelly when I turned on the water in the bathtub it came out black initially. The picture that's hard to identify is the inside of the electric heater which was gross. There was a hole in the wall of the shower stall. And additionally they make you put $100 deposit on which is more than anything in that room is worth","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.4325224333333333,"sentiment_breakdown":[["Room was dirty and smelly when I turned on the water in the bathtub it came out black initially.",["unknown",0.3528354]],["The picture that's hard to identify is the inside of the electric heater which was gross.",["unknown",0.3695353]],["There was a hole in the wall of the shower stall.",["unknown",0.5751966]]],"reviewer_fake_points":5}


{"reviewer_id":"C39F63B48CD1B3FC30A6DDB08F72345C","reviewer_name":"B.H","review_text":"I took my 72yr old Grandmother to Niagara for a night and she got some chocolate on her bedsheet that she ate overnight\n\nNow me, I’ve just always been an honest person, so upon checkout the next day, I said to the man working “just so you know, there’s a little bit of chocolate on the sheet, so don’t be alarmed thinking it was something else (Lol) My grandma is 72 and ate a chocolate bar”. I was honestly making a joke out of it as sheets need to be laundered by the hotel after each stay anyways. The male pakinstani man then proceed to abruptly state “well now I need to go check” and proceed to leave the lobby area. (My Grandma was waiting for me in the car). The man ended up coming back and tried to charge my grandmother $40 for a bedsheet which got a little chocolate on it. I immediately stated that I would NOT accept this. First of all, the previous night, I had to request a plug in heater as the thermostat was broken, I was okay with that though as long as the room was warm. Secondly, there was garbage under the bed from previous stays and the room was not very clean at all. Bathrooms and showers need MAJOR updates. Our neighbours told us their found a white stain on the comforter where their 9 year old son was sleeping, which tells me the comforters obviously do not get laundered after each stay. (Ew)\n\nLong story short, the man charged my card using the credit card number from my ‘deposit’ receipt as shown in the photo. I had offered to take the sheet to a laundromat to have it cleaned, but he denied. I then went to the room and my grandmother asked what was going on (she had seen him checking the room), I explained and she said “but I washed my shirt this morning with a little soap and it was fine”. So I said ok, took the sheets in the bathroom and scrubbed them in a just a few minutes — As you can see, they are clean. The male came back upstairs and kept screaming and swearing at us that he was going to charge us anyways no matter what we did and to get out. At that point he also got another man up in myself and my grandmothers face, to which point I called the police and locked the door. \n\nLong story short, Police came to the hotel and I got my $40 back. They didn’t want to provide a receipt however the police offer said that I asked for a receipt and need to be provided with one. We waited 20 min for the man to come back and he never did. The rude lady at front desk ended up then just ‘voiding’ the $40 charge and gave me a receipt. DO NOT STAY HERE, they will try to get any last dime from you. Check cleaner and more customer oriented options! Especially with a senior!","review_rating":1.0,"sentiment_class":"unknown","sentiment_result":0.6979296421739132,"sentiment_breakdown":[["I took my 72yr old Grandmother to Niagara for a night and she got some chocolate on her bedsheet that she ate overnight Now me, I’ve just always been an honest person, so upon checkout the next day, I said to the man working “just so you know, there’s a little bit of chocolate on the sheet, so don’t be alarmed thinking it was something else (Lol) My grandma is 72 and ate a chocolate bar”.",["unknown",0.6145198]],["I was honestly making a joke out of it as sheets need to be laundered by the hotel after each stay anyways.",["positive",0.86451197]],["The male pakinstani man then proceed to abruptly state “well now I need to go check” and proceed to leave the lobby area.",["positive",0.8163597]],["(My Grandma was waiting for me in the car).",["positive",0.9626584]],["The man ended up coming back and tried to charge my grandmother $40 for a bedsheet which got a little chocolate on it.",["unknown",0.3436203]],["I immediately stated that I would NOT accept this.",["unknown",0.45681474]],["First of all, the previous night, I had to request a plug in heater as the thermostat was broken, I was okay with that though as long as the room was warm.",["positive",0.95155495]],["Secondly, there was garbage under the bed from previous stays and the room was not very clean at all.",["negative",0.2207702]],["Bathrooms and showers need MAJOR updates.",["positive",0.9685536]],["Our neighbours told us their found a white stain on the comforter where their 9 year old son was sleeping, which tells me the comforters obviously do not get laundered after each stay.",["unknown",0.30780807]],["(Ew) Long story short, the man charged my card using the credit card number from my ‘deposit’ receipt as shown in the photo.",["positive",0.8907343]],["I had offered to take the sheet to a laundromat to have it cleaned, but he denied.",["unknown",0.6283769]],["I then went to the room and my grandmother asked what was going on (she had seen him checking the room), I explained and she said “but I washed my shirt this morning with a little soap and it was fine”.",["positive",0.8079263]],["So I said ok, took the sheets in the bathroom and scrubbed them in a just a few minutes — As you can see, they are clean.",["positive",0.9629048]],["The male came back upstairs and kept screaming and swearing at us that he was going to charge us anyways no matter what we did and to get out.",["unknown",0.4550382]],["At that point he also got another man up in myself and my grandmothers face, to which point I called the police and locked the door.",["unknown",0.65192217]],["Long story short, Police came to the hotel and I got my $40 back.",["positive",0.80259377]],["They didn’t want to provide a receipt however the police offer said that I asked for a receipt and need to be provided with one.",["unknown",0.7332138]],["We waited 20 min for the man to come back and he never did.",["unknown",0.516329]],["The rude lady at front desk ended up then just ‘voiding’ the $40 charge and gave me a receipt.",["unknown",0.47513413]],["DO NOT STAY HERE, they will try to get any last dime from you.",["unknown",0.77052957]],["Check cleaner and more customer oriented options!",["positive",0.9215772]],["Especially with a senior!",["positive",0.9289299]]],"reviewer_fake_points":-10}


{"reviewer_id":"284FAFE01C62C6579DF875072E73C633","reviewer_name":"VinceVega1972","review_text":"This will be my last stay here. Noticed wifi/tv are very slower since new ownership...Also they took my deposit here — was never returned. Things have changed and I’ll never come here again.\n\nThere are many other motels to choose from than this.","review_rating":1.0,"sentiment_class":"positive","sentiment_result":0.812173756,"sentiment_breakdown":[["This will be my last stay here.",["positive",0.91853255]],["Noticed wifi/tv are very slower since new ownership.",["unknown",0.73213893]],["Also they took my deposit here — was never returned.",["unknown",0.5943521]],["Things have changed and I’ll never come here again.",["positive",0.9701716]],["There are many other motels to choose from than this.",["positive",0.8456736]]],"reviewer_fake_points":-90}

Review Count History
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